Twilio

Degraded

Partially Degraded Service

Official status page (opens in a new tab)

Official status API · last read 2 min ago

Reported uptime
100%
From published incidents, 30 of 90 days covered
Published incidents
51
Active in the last 90 days
Days affected
31
Out of the last 90, any severity
Last incident
6 h ago
Started Nov 10, 21:32 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

0

None matched in NVD.

Disclosed security incidents

1

Latest: Authy phone numbers exposed through unauthenticated endpoint

Published root-cause analyses

0

None published on its status page.

Incident timeline

November 2026

  1. Retroactive Incident Impacting Twilio Usage APIs

    Notice · Nov 11, 01:52 UTC

    Official (opens in a new tab)

    Resolved

  2. Issue resolved

    Degraded · Nov 10, 21:32 UTC

    1 h 44 min

    Official (opens in a new tab)

    Resolved

  3. SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela

    Degraded · Nov 10, 17:57 UTC

    3 h 26 min

    Official (opens in a new tab)

    Resolved

  4. Gateway API (Lookup API) Failure Increase on Verizon in United States

    Degraded · Nov 10, 05:42 UTC

    10 h 23 min

    Official (opens in a new tab)

    Resolved

  5. WhatsApp Business API Message Send Failures

    Degraded · Nov 9, 20:32 UTC

    16 h 29 min

    Official (opens in a new tab)

    Resolved

  6. Voice Call Failures from a Subset of Twilio Phone Numbers to Chile

    Degraded · Nov 9, 16:53 UTC

    19 h 20 min

    Official (opens in a new tab)

    Resolved

  7. Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom

    Degraded · Nov 9, 16:34 UTC

    5 h 19 min

    Official (opens in a new tab)

    Resolved

  8. SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy

    Degraded · Nov 9, 16:18 UTC

    3 h 14 min

    Official (opens in a new tab)

    Resolved

  9. SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom

    Degraded · Nov 9, 15:45 UTC

    3 h 26 min

    Official (opens in a new tab)

    Resolved

  10. SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

    Degraded · Nov 9, 13:59 UTC

    13 h 32 min

    Official (opens in a new tab)

    Resolved

  11. SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes

    Degraded · Nov 9, 07:38 UTC

    8 h 41 min

    Official (opens in a new tab)

    Resolved

  12. SMS Delivery Failures from Twilio to ETL Laos

    Degraded · Nov 9, 06:57 UTC

    16 h 8 min

    Official (opens in a new tab)

    Resolved

  13. SMS Delivery Failures from Twilio to MTN Nigeria

    Degraded · Nov 8, 23:19 UTC

    6 h 1 min

    Official (opens in a new tab)

    Resolved

  14. Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada

    Degraded · Nov 8, 14:58 UTC

    14 h 13 min

    Official (opens in a new tab)

    Resolved

  15. SMS Delivery Receipt Delays from Twilio to Globe Philippines

    Degraded · Nov 7, 21:22 UTC

    13 h 17 min

    Official (opens in a new tab)

    Resolved

  16. SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States

    Degraded · Nov 7, 19:37 UTC

    21 h 36 min

    Official (opens in a new tab)

    Resolved

  17. SMS Delivery Delays from Twilio to Multiple Networks in India

    Degraded · Nov 7, 13:00 UTC

    3 h 39 min

    Official (opens in a new tab)

    Resolved

  18. SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand

    Degraded · Nov 7, 02:57 UTC

    2 d 3 h

    Official (opens in a new tab)

    Resolved

  19. SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile

    Degraded · Nov 6, 21:21 UTC

    Ongoing

    Official (opens in a new tab)

    Identified

  20. SMS Delivery Delays from Twilio to Claro Dominican Republic

    Degraded · Nov 6, 17:24 UTC

    3 h 46 min

    Official (opens in a new tab)

    Resolved

  21. TwiML ConversationRelay Documents Page Error

    Degraded · Nov 6, 16:53 UTC

    1 h 56 min

    Official (opens in a new tab)

    Resolved

  22. Voice Call Failures from a Subset of Twilio Phone Numbers to Chile

    Degraded · Nov 6, 15:56 UTC

    3 h 45 min

    Official (opens in a new tab)

    Resolved

  23. Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia

    Degraded · Nov 6, 15:12 UTC

    36 min

    Official (opens in a new tab)

    Resolved

  24. Notification Logs Unavailable in Console

    Degraded · Nov 6, 05:33 UTC

    1 h 35 min

    Official (opens in a new tab)

    Resolved

  25. SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic

    Degraded · Nov 6, 01:23 UTC

    8 h 56 min

    Official (opens in a new tab)

    Resolved

  26. Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia

    Degraded · Nov 5, 23:33 UTC

    22 h 34 min

    Official (opens in a new tab)

    Resolved

  27. SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico

    Degraded · Nov 5, 22:50 UTC

    15 h 58 min

    Official (opens in a new tab)

    Resolved

  28. SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France

    Degraded · Nov 5, 20:25 UTC

    4 h 51 min

    Official (opens in a new tab)

    Resolved

  29. Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina

    Degraded · Nov 5, 18:34 UTC

    1 d 9 h

    Official (opens in a new tab)

    Resolved

  30. Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada

    Degraded · Nov 5, 14:15 UTC

    5 h 13 min

    Official (opens in a new tab)

    Resolved

  31. Search Delays on Enterprise Knowledge

    Degraded · Nov 4, 18:20 UTC

    4 h 33 min

    Official (opens in a new tab)

    Resolved

  32. Delayed Email Validation History

    Degraded · Nov 4, 17:54 UTC

    2 h 48 min

    Official (opens in a new tab)

    Resolved

  33. SMS Delivery Delays from Twilio to Claro Brazil

    Degraded · Nov 4, 17:15 UTC

    4 h 44 min

    Official (opens in a new tab)

    Resolved

  34. SMS Delivery Delays from Twilio to Algar Telecom Brazil

    Degraded · Nov 4, 16:02 UTC

    5 h 20 min

    Official (opens in a new tab)

    Resolved

  35. MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States

    Degraded · Nov 4, 00:27 UTC

    32 min

    Official (opens in a new tab)

    Resolved

  36. MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States

    Degraded · Nov 3, 22:51 UTC

    8 h 3 min

    Official (opens in a new tab)

    Resolved

  37. MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States

    Degraded · Nov 3, 15:43 UTC

    10 h 25 min

    Official (opens in a new tab)

    Resolved

  38. MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States

    Degraded · Nov 3, 14:51 UTC

    6 h 18 min

    Official (opens in a new tab)

    Resolved

  39. SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil

    Degraded · Nov 3, 04:55 UTC

    14 h 47 min

    Official (opens in a new tab)

    Resolved

  40. MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States

    Degraded · Nov 3, 04:46 UTC

    16 h 15 min

    Official (opens in a new tab)

    Resolved

  41. SMS Delivery Delays from Twilio to Entel Bolivia

    Degraded · Nov 3, 03:51 UTC

    9 h 37 min

    Official (opens in a new tab)

    Resolved

  42. SMS Delivery Delays from Twilio to Lycamobile United Kingdom

    Degraded · Nov 3, 03:07 UTC

    2 h 40 min

    Official (opens in a new tab)

    Resolved

  43. Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States

    Degraded · Nov 3, 02:17 UTC

    16 h 51 min

    Official (opens in a new tab)

    Resolved

  44. RateQueue Host Down Did Not Recover

    Degraded · Nov 3, 02:14 UTC

    1 d 15 h

    Official (opens in a new tab)

    Resolved

  45. SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico

    Degraded · Nov 2, 23:38 UTC

    7 h 20 min

    Official (opens in a new tab)

    Resolved

  46. SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico

    Degraded · Nov 2, 21:21 UTC

    7 h 41 min

    Official (opens in a new tab)

    Resolved

  47. Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers

    Notice · Nov 2, 20:55 UTC

    Official (opens in a new tab)

    Resolved

  48. Some Customers May Have Incorrect Balances Reflected on Their Account

    Degraded · Nov 2, 16:37 UTC

    1 d 8 h

    Official (opens in a new tab)

    Resolved

  49. SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria

    Degraded · Nov 2, 15:32 UTC

    5 h 13 min

    Official (opens in a new tab)

    Resolved

October 2026

  1. Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia

    Degraded · Oct 28, 12:14 UTC

    8 d 19 h

    Official (opens in a new tab)

    Resolved

  2. MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

    Degraded · Oct 27, 21:31 UTC

    8 d 1 h

    Official (opens in a new tab)

    Resolved

  3. Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania

    Degraded · Oct 26, 13:09 UTC

    11 d 8 h

    Official (opens in a new tab)

    Resolved

  4. Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand

    Degraded · Oct 12, 11:53 UTC

    27 d 20 h

    Official (opens in a new tab)

    Resolved