Starburst

Galaxy Services experiencing issues in AWS US West (Oregon)

Major outage · Nov 7, 00:04 UTC · AWS us-west2

Widespread Galaxy Error Rate

Degraded · Oct 29, 20:12 UTC · Starburst Galaxy UI

API logins with client credentials are intermittently failing with a 403 access-denied error

Notice · Oct 28, 06:08 UTC

Google cloud provider: Multiple services are experiencing issues in the europe-west2 region.

Partial outage · Oct 20, 08:10 UTC · GCP europe-west2

Slow logins and query failures for some Galaxy clusters

Notice · Oct 14, 11:22 UTC

Unable to Access Cluster Activity in Galaxy UI

Partial outage · Sep 14, 17:09 UTC · Starburst Galaxy UI

Galaxy MCP server — tool calls failing

Partial outage · Sep 9, 12:02 UTC · Starburst Galaxy UI

Issue not listing the full list of catalogs and schemas

Partial outage · Aug 18, 19:31 UTC

PrivateLink connections issues

Partial outage · Aug 13, 14:05 UTC · AWS ap-northeast1, AWS ap-southeast1, AWS ap-southeast2, AWS ca-central1 +8

Issues starting Starburst Galaxy clusters

Partial outage · Aug 3, 17:56 UTC · AWS ap-northeast1, Azure centralindia, GCP asia-south1, AWS ap-southeast1 +21

Degraded performance with the spooling protocol

Degraded · Jun 15, 13:09 UTC

Problems starting up clusters in AWS eu-west1

Degraded · Jun 15, 11:22 UTC · AWS eu-west1

Experience Query failures in multiple regions

Degraded · Apr 1, 21:40 UTC · Azure eastus2, GCP us-central1, AWS us-east2

Intermittent Query Failures

Degraded · Mar 16, 22:06 UTC · Starburst Galaxy UI

Intermittent Galaxy outage leading to query failures

Degraded · Mar 11, 16:21 UTC · Starburst Galaxy UI, AWS ap-northeast1, Azure centralindia, GCP asia-south1 +22

Queries not starting in GCP us-east1 clusters

Major outage · Feb 19, 18:40 UTC · GCP us-east1

Several Galaxy accounts are having issues to start clusters on Azure

Partial outage · Feb 2, 20:59 UTC · Azure eastus, Azure eastus2, Azure westeurope

Galaxy Service Unavailable

Partial outage · Dec 5, 09:25 UTC · Starburst Galaxy UI, AWS ap-northeast1, AWS ap-southeast1, AWS ap-southeast2 +9

Elevated error rates and latency

Notice · Nov 13, 13:54 UTC

Data ingest live table creation/modification errors

Partial outage · Nov 4, 20:17 UTC · Starburst Galaxy UI

Service Outage Due to AWS Cloud Provider Issue

Major outage · Oct 20, 09:42 UTC · AWS us-east1

Deprecated Tabular Connector leading to unavailability

Partial outage · Oct 14, 18:29 UTC · Starburst Galaxy UI, AWS ap-northeast1, Azure centralindia, GCP asia-south1 +22

Connectivity issues to new started or resumed Galaxy clusters

Notice · Oct 6, 14:27 UTC

Clusters are not starting

Partial outage · Sep 10, 19:00 UTC

Querying some Snowflake tables yields error `Failed fetching Arrow chunk`

Degraded · Sep 10, 10:37 UTC

Elevated error rates in Starburst Galaxy

Partial outage · Aug 21, 17:58 UTC · Starburst Galaxy UI, AWS ap-northeast1, Azure centralindia, GCP asia-south1 +22

Autoscaling service degradation

Notice · Aug 13, 18:53 UTC · AWS ap-northeast1, Azure centralindia, GCP asia-south1, AWS ap-southeast1 +21

We have identified issues in retrieving the results from Snowflake data sources.

Notice · Aug 1, 11:21 UTC

Snowflake has reported a bug with the Snowflake library

Notice · Jul 31, 14:14 UTC

Degraded performance for clusters with fault tolerant execution

Notice · Jun 30, 13:00 UTC

Warp Speed clusters not starting up if auto scaling is enabled

Major outage · Jun 19, 20:53 UTC · AWS ap-northeast1, Azure centralindia, GCP asia-south1, AWS ap-southeast1 +21

Intermittent Galaxy cluster outages in GCP

Partial outage · Jun 12, 18:57 UTC · GCP asia-south1, GCP asia-southeast1, GCP europe-west2, GCP europe-west6 +3

Slow Cluster initialization

Degraded · Apr 22, 20:32 UTC · AWS ap-northeast1, Azure centralindia, GCP asia-south1, AWS ap-southeast1 +21

Scheduled jobs in galaxy are backlogged

Degraded · Apr 17, 20:32 UTC · Starburst Galaxy UI

Query lineage data in Galaxy UI is backlogged

Degraded · Apr 14, 15:48 UTC · Starburst Galaxy UI

Possible incorrect results when Galaxy Result Set Caching is enabled

Degraded · Mar 13, 18:08 UTC · Starburst Galaxy UI

Errors browsing catalogs in the UI

Notice · Mar 3, 18:36 UTC · Starburst Galaxy UI

Query History Processing Delays

Degraded · Feb 4, 14:29 UTC · Starburst Galaxy UI

Connectivity issues to new started or resumed Galaxy clusters

Notice · Dec 5, 18:21 UTC

Sporadic query failures

Degraded · Dec 2, 21:22 UTC · GCP asia-south1, AWS eu-west1, GCP us-central1, AWS eu-west2 +4

Galaxy Clusters abruptly restarting

Notice · Nov 20, 17:07 UTC · AWS ap-northeast1, Azure centralindia, GCP asia-south1, AWS ap-southeast1 +21

Clusters failing to initialize in GCP us-east1

Partial outage · Oct 25, 11:27 UTC · GCP us-east1

Cloudflare issues causing new cluster creation issues

Degraded · Sep 18, 16:17 UTC · AWS ap-northeast1, Azure centralindia, GCP asia-south1, AWS ap-southeast1 +21

Intermittent connectivity issues when accessing Galaxy

Partial outage · Sep 11, 23:30 UTC · Starburst Galaxy UI

Cluster metrics are missing for eu-west-1 region

Notice · Sep 2, 11:28 UTC · Starburst Galaxy UI

Query History Processing Delays

Degraded · Aug 23, 08:43 UTC · Starburst Galaxy UI

Data Processing Delays - Reporting Tools Affected

Partial outage · Aug 22, 18:05 UTC · Starburst Galaxy UI

Elevated error rates in query submission

Degraded · Jun 26, 20:23 UTC · AWS us-east1

Intermittent timeouts in Catalog Explorer

Degraded · Jun 24, 16:11 UTC · Starburst Galaxy UI

Billing Information Unavailable

Partial outage · Jun 21, 17:31 UTC · Starburst Galaxy UI