Sisense

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Components

Sisense reports all 3 components operational. As listed on its status page, read 3 min ago.

  • Sisense for Cloud Data TeamsOperational
  • Sisense Managed ServiceOperational
  • Support PortalOperational
Reported uptime
100%
From published incidents, 89 of 90 days covered
Published incidents
0
Active in the last 90 days
Days affected
0
Out of the last 90, any severity
Last incident
182 d ago
Started May 13, 10:42 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

June 2026

  1. Possible Service Degradation Due to Recurring Upstream Provider Incident

    Notice · Jun 1, 14:30 UTC · Sisense Managed Service

    6 h 35 min

    Official (opens in a new tab)

    Resolved

  2. Possible Service Degradation Due to Upstream Provider Incident

    Notice · Jun 1, 10:16 UTC · Sisense Managed Service

    37 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. Investigating Potential Service Issues

    Partial outage · May 13, 10:42 UTC · Sisense for Cloud Data Teams, Sisense Managed Service

    6 min

    Official (opens in a new tab)

    Resolved

  2. Investigating Potential Service Issues

    Notice · May 8, 01:11 UTC · Sisense Managed Service

    1 d 8 h

    Official (opens in a new tab)

    Resolved

March 2026

  1. Partial Outage Observed for Sisense Managed Instances

    Partial outage · Mar 21, 00:49 UTC · Sisense Managed Service

    2 h 37 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. Investigating Potential EKS Service Issues

    Notice · Jan 13, 13:25 UTC · Sisense Managed Service

    3 h 3 min

    Official (opens in a new tab)

    Resolved

  2. CDT platform is unavailable to some clients due to SSL certificate error

    Partial outage · Jan 6, 15:55 UTC · Sisense for Cloud Data Teams

    1 h 37 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. Cloudflare Incident Update

    Partial outage · Dec 5, 09:10 UTC · Sisense Managed Service

    16 min

    Official (opens in a new tab)

    Resolved

  2. Trial Expiration Banner

    Notice · Dec 2, 14:00 UTC · Sisense Managed Service

    12 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. Investigating Potential Service Issues

    Notice · Nov 18, 13:48 UTC · Sisense Managed Service

    5 h 46 min

    Official (opens in a new tab)

    Resolved

October 2025

  1. Service Degradation: Helm Dependency Issues

    Degraded · Oct 29, 18:52 UTC · Sisense Managed Service

    4 h 36 min

    Official (opens in a new tab)

    Resolved

  2. Investigating Potential Service Issues

    Notice · Oct 20, 07:49 UTC · Sisense Managed Service

    15 h 43 min

    Official (opens in a new tab)

    Resolved

September 2025

  1. CDT Live Chat Support Temporarily Unavailable

    Partial outage · Sep 25, 18:29 UTC · Sisense for Cloud Data Teams

    10 h 37 min

    Official (opens in a new tab)

    Resolved

  2. Ticketing System Issue

    Degraded · Sep 16, 16:35 UTC · Support Portal

    2 h 58 min

    Official (opens in a new tab)

    Resolved

August 2025

  1. Degraded Availability of AI Features in us-east-1 Due to Cloudflare Network Performance

    Partial outage · Aug 21, 18:50 UTC · Sisense Managed Service

    1 h 3 min

    Official (opens in a new tab)

    Resolved

  2. Intermittent Access Issues for Sisense APIs and Support Portal

    Major outage · Aug 18, 19:00 UTC

    Official (opens in a new tab)

    Resolved

June 2025

  1. Embedded Widgets via Iframe Not Displaying Properly

    Partial outage · Jun 24, 17:11 UTC · Sisense Managed Service

    1 h 47 min

    Official (opens in a new tab)

    Resolved

  2. SQL query processing issues

    Partial outage · Jun 3, 17:20 UTC · Sisense for Cloud Data Teams

    1 h 8 min

    Official (opens in a new tab)

    Resolved

March 2025

  1. Admin section inaccessibility in lower environments

    Notice · Mar 5, 13:12 UTC · Sisense Managed Service

    2 h 52 min

    Official (opens in a new tab)

    Resolved

February 2025

  1. Temporary access issues with Shared Dashboard links for Sisense for Cloud Data teams

    Notice · Feb 25, 17:18 UTC · Sisense for Cloud Data Teams

    48 min

    Official (opens in a new tab)

    Resolved

  2. Notebooks and Quest add-on were reported non-functional

    Notice · Feb 18, 09:07 UTC · Sisense Managed Service

    52 min

    Official (opens in a new tab)

    Resolved

January 2025

  1. CDT platform is unavailable due to SSL certificate error

    Notice · Jan 7, 15:49 UTC · Sisense for Cloud Data Teams

    6 h 2 min

    Official (opens in a new tab)

    Resolved

  2. CDT platform is temporary unavailable

    Notice · Jan 7, 14:10 UTC · Sisense for Cloud Data Teams

    16 min

    Official (opens in a new tab)

    Resolved

November 2024

  1. Minor DNS outage causing connection issues for sites with dedicated Warehouses

    Notice · Nov 5, 14:49 UTC · Sisense for Cloud Data Teams

    4 h 52 min

    Official (opens in a new tab)

    Resolved

July 2024

  1. Planned system maintenance for the Sisense for CDT platform

    Maintenance · Jul 28, 12:27 UTC · Sisense for Cloud Data Teams

    56 min

    Official (opens in a new tab)

    Resolved

  2. Outage in transactional emails

    Partial outage · Jul 1, 14:30 UTC · Sisense for Cloud Data Teams

    2 h 58 min

    Official (opens in a new tab)

    Resolved

October 2023

  1. Application Not Loading

    Major outage · Oct 4, 17:32 UTC · Sisense for Cloud Data Teams

    28 min

    Official (opens in a new tab)

    Resolved

September 2023

  1. GIT Integration Degraded

    Degraded · Sep 12, 17:55 UTC · Sisense for Cloud Data Teams, Sisense Managed Service

    13 d 21 h

    Official (opens in a new tab)

    Resolved

July 2023

  1. Support Ticket System Unavailable

    Notice · Jul 20, 19:19 UTC · Sisense Managed Service

    7 h 22 min

    Official (opens in a new tab)

    Resolved

  2. Sisense for Cloud Data Teams Chat Service is Down

    Notice · Jul 12, 16:46 UTC · Sisense for Cloud Data Teams

    44 min

    Official (opens in a new tab)

    Resolved

June 2023

  1. Performance Degradation for us-east-2 customers

    Degraded · Jun 30, 16:53 UTC · Sisense Managed Service

    2 h 8 min

    Official (opens in a new tab)

    Resolved

March 2023

  1. Application Not Loading

    Notice · Mar 28, 18:46 UTC · Sisense for Cloud Data Teams

    20 h 12 min

    Official (opens in a new tab)

    Resolved

December 2022

  1. Sisense MS unavailable for some Cloud customers

    Partial outage · Dec 5, 20:39 UTC · Sisense Managed Service

    1 h 7 min

    Official (opens in a new tab)

    Resolved

September 2022

  1. Search engine is not working as expected

    Degraded · Sep 6, 13:14 UTC · Sisense for Cloud Data Teams

    2 d 22 h

    Official (opens in a new tab)

    Resolved

August 2022

  1. App Not Loading

    Major outage · Aug 9, 19:59 UTC · Sisense for Cloud Data Teams

    20 h 17 min

    Official (opens in a new tab)

    Resolved

July 2022

  1. Sisense MS unavailable for some Cloud customers

    Partial outage · Jul 28, 17:29 UTC · Sisense Managed Service

    2 h 7 min

    Official (opens in a new tab)

    Resolved

May 2022

  1. Charts not loading

    Partial outage · May 3, 15:24 UTC · Sisense for Cloud Data Teams

    3 h 9 min

    Official (opens in a new tab)

    Resolved

April 2022

  1. Support services delay due to the ticketing system outage

    Notice · Apr 14, 20:31 UTC

    58 min

    Official (opens in a new tab)

    Resolved

February 2022

  1. Chat history is not shown after browser page refresh

    Notice · Feb 22, 21:15 UTC · Sisense for Cloud Data Teams

    34 d 19 h

    Official (opens in a new tab)

    Resolved

  2. Slack is not loading for some users

    Notice · Feb 22, 15:45 UTC · Sisense for Cloud Data Teams

    4 h 29 min

    Official (opens in a new tab)

    Resolved

  3. App Loading Slowly

    Degraded · Feb 15, 19:19 UTC · Sisense for Cloud Data Teams

    5 h 12 min

    Official (opens in a new tab)

    Resolved

  4. Reports are not being sent out

    Partial outage · Feb 1, 14:12 UTC · Sisense for Cloud Data Teams

    1 d 0 h

    Official (opens in a new tab)

    Resolved

December 2021

  1. Sisense for Cloud Data Teams Cache Clusters returning ST003 Errors

    Partial outage · Dec 22, 14:46 UTC · Sisense for Cloud Data Teams

    20 h 18 min

    Official (opens in a new tab)

    Resolved

September 2021

  1. Materialized views are not refreshing

    Partial outage · Sep 20, 19:09 UTC · Sisense for Cloud Data Teams

    23 min

    Official (opens in a new tab)

    Resolved

August 2021

  1. Periscope Data Links Loading Incorrectly

    Notice · Aug 6, 14:30 UTC

    Official (opens in a new tab)

    Resolved

July 2021

  1. Re-direction from periscope.io URLs failing

    Degraded · Jul 1, 19:21 UTC · Sisense for Cloud Data Teams

    1 h 19 min

    Official (opens in a new tab)

    Resolved

June 2021

  1. Snowflake Database Connections Lost for Some Sites

    Degraded · Jun 30, 18:32 UTC · Sisense for Cloud Data Teams

    2 h 28 min

    Official (opens in a new tab)

    Resolved

  2. Sisense for Cloud Data Teams Database Connection Errors

    Notice · Jun 24, 20:32 UTC · Sisense for Cloud Data Teams

    Official (opens in a new tab)

    Resolved

May 2021

  1. Salesforce Caching Erroring For Some Users

    Notice · May 7, 19:38 UTC · Sisense for Cloud Data Teams

    48 min

    Official (opens in a new tab)

    Resolved

April 2021

  1. Dashboard Emails And SQL Alerts Not Being Sent

    Degraded · Apr 28, 23:42 UTC

    Official (opens in a new tab)

    Resolved