Sinch
Maintenance
Service Under Maintenance
Official status API · last read 3 min ago
Components
Sinch reports 7 of 149 components with a problem. As listed on its status page, read 3 min ago.
- API · Elastic SIP TrunkingMaintenance
- Phone Calling (PSTN) · VoiceMaintenance
- Inbound Calling · Elastic SIP TrunkingMaintenance
- Outbound Calling · Elastic SIP TrunkingMaintenance
- International Calling · Elastic SIP TrunkingMaintenance
- SIP Trunk · VoiceMaintenance
- 9-1-1 / Emergency Services · Elastic SIP TrunkingMaintenance
- Data Calling · VoiceOperational
- Flash Call Verification · VerificationOperational
- Payment · Dashboard.sinch.comOperational
- SMPP - US · Messaging APIsOperational
- ENUM AU · Lookup API EndpointsOperational
- SMS - APAC · External ConnectivityOperational
- MM4 (MMS 365) · Sinch DI ServicesOperational
- Contact Pro - AF (South Africa) · Contact ProOperational
- Provisioning API Core · Provisioning APIOperational
- Campaigns (France 🇫🇷) · CampaignsOperational
- Web Portal · Sinch EngageOperational
- Shopify · Sinch Engage IntegrationsOperational
- Chatlayer Bot Engine - US · ChatlayerOperational
- SMS Verification · VerificationOperational
- SMS Administration · Dashboard.sinch.comOperational
- SMPP - EU · Messaging APIsOperational
- HTTP AU · Lookup API EndpointsOperational
- SMS - EMEA · External ConnectivityOperational
- Contact Pro - AU (Australia) · Contact ProOperational
- MM7 (MMS 365) · Sinch DI ServicesOperational
- Campaigns API (France 🇫🇷) · CampaignsOperational
- WhatsApp Provisioning API · Provisioning APIOperational
- Inbound Faxing · Fax APIOperational
- API, SMPP, webhooks, email to SMS · Sinch EngageOperational
- Hubspot · Sinch Engage IntegrationsOperational
- Core · Conversation APIOperational
- Chatlayer Voice Engine - US · ChatlayerOperational
- Line Type · Number Lookup API v2Operational
- Assistant · Functions & CLIOperational
- Numbers Administration · Dashboard.sinch.comOperational
- Verification Text to Speech · VerificationOperational
- SMPP - AU · Messaging APIsOperational
- ENUM EU · Lookup API EndpointsOperational
- SMS - LATAM · External ConnectivityOperational
- Contact Pro - EU (Europe) · Contact ProOperational
- sFTP Connectors (France 🇫🇷) · CampaignsOperational
- Webhook Provisioning API · Provisioning APIOperational
- Outbound Faxing · Fax APIOperational
- Netsuite · Sinch Engage IntegrationsOperational
- Message Manager · Sinch DI ServicesOperational
- Chatlayer App Integrations - US · ChatlayerOperational
- RND - Reassigned Number Database · Number Lookup API v2Operational
- Customer Functions · Functions & CLIOperational
- Video Calling · VoiceOperational
- HTTP EU · Lookup API EndpointsOperational
- Redhot XML (mBlox) · Migrated APIsOperational
- Analytics · Dashboard.sinch.comOperational
- SMPP - CA · Messaging APIsOperational
- E-mail 365 · Sinch DI ServicesOperational
- Contact Pro - NA (North America) · Contact ProOperational
- Campaigns (Europe 🇪🇺) · CampaignsOperational
- Notifications · Fax APIOperational
- Zoho CRM · Sinch Engage IntegrationsOperational
- WhatsApp · Conversation APIOperational
- Bundles Provisioning API · Provisioning APIOperational
- Chatlayer Bot Engine - EMEA · ChatlayerOperational
- Sim Swap · Number Lookup API v2Operational
- User Interface · Functions & CLIOperational
- SMS - CA - ShortCode · External ConnectivityOperational
- ENUM US · Lookup API EndpointsOperational
- Customer Support · Dashboard.sinch.comOperational
- SMPP - BR · Messaging APIsOperational
- SMS 365 Operator RoW · Sinch DI ServicesOperational
- Campaigns API (Europe 🇪🇺) · CampaignsOperational
- Fax to Email · Fax APIOperational
- Big Commerce · Sinch Engage IntegrationsOperational
- KakaoTalk Provisioning API · Provisioning APIOperational
- Chatlayer Voice Engine - EMEA · ChatlayerOperational
- Engage Classic (appengage.sinch.com) · Sinch EngageOperational
- HTTP - US · Messaging APIsOperational
- E3 (Dialogue) · Migrated APIsOperational
- SMS - CA - Toll Free · External ConnectivityOperational
- 2FA · Dashboard.sinch.comOperational
- SMS 365 Operator US · Sinch DI ServicesOperational
- sFTP Connectors (Europe 🇪🇺) · CampaignsOperational
- Salesforce · Sinch Engage IntegrationsOperational
- SMS · Conversation APIOperational
- RCS Provisioning API · Provisioning APIOperational
- Chatlayer App Integrations - EMEA · ChatlayerOperational
- Messaging Connectivity · Sinch EngageOperational
- SMS (Legacy Sinch) · Migrated APIsOperational
- ENUM CA · Lookup API EndpointsOperational
- International SMS 365 · Sinch DI ServicesOperational
- US Campaigns · Dashboard.sinch.comOperational
- Campaigns (North America 🇺🇸 / 🇨🇦) · CampaignsOperational
- Active Campaign · Sinch Engage IntegrationsOperational
- Chatlayer Bot Engine - South America · ChatlayerOperational
- Legacy Brands (MessageNet, DirectSMS, MobiPost, SMS Central, Wholesale SMS, Streetdata) · Sinch EngageOperational
- SMS Provisioning API · Provisioning APIOperational
- SMS - US - ShortCode · External ConnectivityOperational
- HTTP CA · Lookup API EndpointsOperational
- Login/Sign up · Dashboard.sinch.comOperational
- HTTP API (TWW) · Migrated APIsOperational
- Campaigns API (North America 🇺🇸 / 🇨🇦) · CampaignsOperational
- Microsoft Dynamics · Sinch Engage IntegrationsOperational
- RCS · Conversation APIOperational
- Chatlayer Voice Engine - South America · ChatlayerOperational
- SMS - US - Toll Free · External ConnectivityOperational
- sFTP Connectors (North America 🇺🇸 / 🇨🇦) · CampaignsOperational
- HTTP BR · Lookup API EndpointsOperational
- Chatlayer App Integrations - South America · ChatlayerOperational
- SMS - US - 10DLC · External ConnectivityOperational
- MMS · Conversation APIOperational
- Chatlayer Bot Engine - India · ChatlayerOperational
- MMS - US · External ConnectivityOperational
- REST - US · Messaging APIsOperational
- Numbers APIOperational
- Chatlayer App Integrations - India · ChatlayerOperational
- REST - EU · Messaging APIsOperational
- MMS - US - Toll Free · External ConnectivityOperational
- Messenger · Conversation APIOperational
- REST - AU · Messaging APIsOperational
- MMS - US - 10DLC · External ConnectivityOperational
- REST - CA · Messaging APIsOperational
- Instagram · Conversation APIOperational
- REST - BR · Messaging APIsOperational
- Viber Bot · Conversation APIOperational
- MMS - AU · Messaging APIsOperational
- MMS - APAC · External ConnectivityOperational
- Viber Messaging · Conversation APIOperational
- MMS - CA · Messaging APIsOperational
- RCS - US · Messaging APIsOperational
- RCS - EU · Messaging APIsOperational
- Telegram · Conversation APIOperational
- SimpleTextingOperational
- SPAN - US · Messaging APIsOperational
- SMS Template Management API - US · Messaging APIsOperational
- Kakaotalk · Conversation APIOperational
- US Disconnect File Service - US · Messaging APIsOperational
- 🔗 EXTERNAL - Campaign Registry status - US · Messaging APIsOperational
- Line · Conversation APIOperational
- sFTP2SMS - BR · Messaging APIsOperational
- SMS Template Management API - EU · Messaging APIsOperational
- WeChat · Conversation APIOperational
- TFN registration · Messaging APIsOperational
- Apple Messages · Conversation APIOperational
- Omnichannel Connector · Conversation APIOperational
- Batch API · Conversation APIOperational
- Sinch Push · Conversation APIOperational
- Sinch Chat · Conversation APIOperational
- Template Management API · Conversation APIOperational
- Smart Conversations · Conversation APIOperational
- Reported uptime
- 99.93%
- From published incidents, 47 of 90 days covered
- Published incidents
- 44
- Active in the last 90 days
- Days affected
- 31
- Out of the last 90, any severity
- Last incident
- 1 d ago
- Started Nov 9, 19:26 UTC
Last 90 days
- Operational
- Maintenance
- Degraded
- Partial outage
- Major outage
- No data
Incident timeline
November 2026
Service Degradation - Customer Dashboard
Degraded · Nov 9, 19:26 UTC · Login/Sign up
Delivery Issue France - Bouygues Telecom
Degraded · Nov 9, 14:02 UTC · SMS - EMEA
Chatlayer - EU and US Regions Outage
Notice · Nov 8, 01:51 UTC
Resolved
Delivery Issue - SMS Verification - China
Degraded · Nov 6, 05:05 UTC · SMS Verification
Delivery Issue Czech Republic - T-Mobile
Degraded · Nov 6, 00:58 UTC · SMS - EMEA
Degraded · Nov 5, 10:26 UTC · SMS - EMEA
Delivery Issue Spain - DigiMobil
Degraded · Nov 5, 02:07 UTC · SMS - EMEA
Delivery Issue Colombia - Claro
Degraded · Nov 3, 20:40 UTC · SMS - LATAM
Delivery Issue Sweden - Telavox
Degraded · Nov 3, 18:30 UTC · SMS - EMEA
Delivery Issue Canada - ICE Wireless
Degraded · Nov 3, 07:28 UTC · SMS - CA - ShortCode, SMS - CA - Toll Free
Post-Incident Notification - United States & Canada - All destinations
Notice · Nov 3, 06:24 UTC
Resolved
Delivery Issue Bolivia - Entel
Degraded · Nov 3, 03:33 UTC · SMS - LATAM
Delivery Issue United States - Google Voice
Degraded · Nov 2, 01:26 UTC · SMS - US - ShortCode
October 2026
Delivery Issue Belgium - VOOmobile & MobiStar
Degraded · Oct 28, 15:37 UTC · SMS - EMEA
Delivery Issue United States - AT&T
Degraded · Oct 27, 03:43 UTC · SMS - US - 10DLC
Service Degradation - Customer Dashboard and Account Balance
Partial outage · Oct 26, 13:33 UTC · Payment, SMS - APAC, SMS Administration, SMS - EMEA +12
Service Degredation - Lookup API
Degraded · Oct 26, 02:21 UTC · SMPP - US, ENUM US, HTTP - US, HTTP US +1
Degraded · Oct 25, 09:51 UTC · SMS - EMEA
Delivery Issue Nicaragua - Tigo
Degraded · Oct 23, 15:55 UTC · SMS - LATAM
Delivery Issue Brazil - SurfTelecom
Degraded · Oct 23, 04:16 UTC · SMS - LATAM
Delivery Issue Denmark - Nuuday
Degraded · Oct 22, 14:13 UTC · SMS - EMEA
Delivery Issue United Kingdom - O2
Degraded · Oct 22, 12:50 UTC · SMS - EMEA
Delivery Issue Bolivia - Entel
Degraded · Oct 21, 15:49 UTC · SMS - LATAM
Delivery Issue France - Orange
Degraded · Oct 21, 12:15 UTC · SMS - EMEA
Sinch Engage - Web Portal - Reporting degradation
Degraded · Oct 19, 05:45 UTC · Web Portal
Delivery Issue Norlys - Denmark
Degraded · Oct 15, 01:25 UTC · SMS - EMEA
Delivery Issue Evatis - Djibouti
Degraded · Oct 14, 23:00 UTC · SMS - EMEA
Delivery Issue New Zealand - Spark
Degraded · Oct 11, 16:36 UTC · SMS - APAC
Engage - Zoho CRM Temporary Outage
Notice · Oct 9, 10:00 UTC
Resolved
Delivery Issue Guatemala - Tigo
Degraded · Oct 9, 08:37 UTC · SMS - LATAM
Delivery Issue Sweden - Tele2Comviq
Degraded · Oct 8, 09:36 UTC · SMS - EMEA
Degraded · Oct 7, 16:59 UTC · SMS - US - ShortCode, SMS - US - Toll Free
Delivery Issue Guadeloupe - Orange
Degraded · Oct 7, 06:50 UTC · SMS - EMEA
Degraded · Oct 7, 06:20 UTC · SMS - US - ShortCode, SMS - US - 10DLC, MMS - US
Delivery Issue Belgium - Mobistar
Degraded · Oct 7, 04:48 UTC · SMS - EMEA
Degraded · Oct 6, 18:07 UTC · SMS - LATAM
Delivery Issue Nicaragua - Tigo
Degraded · Oct 6, 18:01 UTC · SMS - LATAM
Delivery Issue French Guiana - Digicel
Degraded · Oct 6, 13:58 UTC · SMS - LATAM
Post-Incident Notification - Delivery Issue Sweden - Tele2Comviq
Notice · Oct 6, 11:58 UTC
Resolved
Delivery Issue New Zealand - OneNZ
Degraded · Oct 4, 11:47 UTC · SMS - APAC
Degraded · Oct 4, 06:09 UTC · SMS - LATAM
Notice · Oct 2, 10:20 UTC
Resolved
Service Degradation - 10DLC Campaign Provisioning
Degraded · Oct 1, 16:36 UTC · Numbers Administration, US Campaigns
Post-Incident Notification - RTCx Services - US
Notice · Oct 1, 10:28 UTC
Resolved
September 2026
Delivery Issue Guatemala - Tigo
Degraded · Sep 30, 21:22 UTC · SMS - LATAM
Delivery Issue Guatemala - Tigo
Degraded · Sep 29, 23:50 UTC · SMS - LATAM
Delivery Issue Qatar - Ooredoo Qatar
Degraded · Sep 28, 22:26 UTC · SMS - EMEA
Delivery Issue Belgium - Proximus
Degraded · Sep 27, 22:49 UTC · SMS - EMEA
Customer Support - Ticketing System
Degraded · Sep 25, 15:31 UTC · Customer Support
Degraded · Sep 25, 03:35 UTC · SMS - LATAM