ShareFile

Some ShareFile customers may be experiencing issues with their ShareFile account

Notice · Nov 9, 20:20 UTC · ShareFile®

Some ShareFile customers may be experiencing issues with their ShareFile account

Notice · Sep 21, 21:45 UTC · ShareFile®

ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts

Degraded · Sep 9, 18:38 UTC · ShareFile®

Automated workflow email notifications disabled

Notice · Sep 1, 17:33 UTC · ShareFile®

ShareFile customers with Storage Zones Controllers are not operational at this time.

Notice · Jul 10, 16:12 UTC · ShareFile®

RightSignature / eSignature uploads are failing.

Major outage · Jun 30, 09:53 UTC

Some ShareFile customers may be experiencing issues with their ShareFile account

Notice · Jun 23, 14:37 UTC

BuyNow, Trial Conversion & SelfService-Billing is currently experiencing technical issue while accepting Credit Cards payments

Degraded · Apr 22, 20:36 UTC · ShareFile®

Some ShareFile users may be experiencing issues with uploads and downloads on their accounts

Degraded · Mar 31, 19:47 UTC

Some ShareFile customers may be experiencing issues with their ShareFile account

Notice · Mar 27, 00:40 UTC

User may experience issue with creating Clients

Degraded · Mar 16, 19:44 UTC · ShareFile®

Customers can experience issues with left navigation menu and accessing solutions

Degraded · Jan 29, 15:04 UTC · ShareFile®

Customers may experience degraded experience while creating projects and engagements in Tax Solution

Degraded · Jan 28, 01:15 UTC · ShareFile®

Users using SSO were not able to login

Notice · Jan 15, 19:20 UTC

ShareFile users in certain countries may experience issues generating TFA codes during login.

Notice · Nov 20, 07:46 UTC

Some ShareFile customers may be experiencing issues with login

Notice · Nov 19, 13:26 UTC · ShareFile®

Some ShareFile customers may be experiencing issues with logging into their ShareFile account

Notice · Nov 8, 20:27 UTC · ShareFile®

Some ShareFile customers may be experiencing issues with their ShareFile account

Major outage · Oct 20, 18:42 UTC · ShareFile®

Some ShareFile customers may be experiencing latency in the application

Major outage · Oct 20, 08:00 UTC

Some ShareFile customers may be experiencing issues with logging into their ShareFile account

Notice · Oct 6, 16:29 UTC

Some ShareFile customers may be experiencing issues with uploading files to cloud zones

Notice · Sep 23, 20:19 UTC · ShareFile®

Some ShareFile customers may be experiencing issues with logging into their ShareFile account

Notice · Sep 12, 16:18 UTC · ShareFile®

Some ShareFile customers may be experiencing issues with logging into their ShareFile account

Partial outage · Aug 28, 16:52 UTC · ShareFile®

SF-Win: Users are unable to open the ShareFile application on Citrix VDA.

Partial outage · Aug 6, 10:04 UTC · ShareFile®

Performance degradation of ShareFile

Partial outage · Jul 14, 15:41 UTC · ShareFile®

Some ShareFile customers may be experiencing issues with emails and notifications

Degraded · Jul 10, 23:54 UTC · ShareFile®

Some ShareFile customers may be experiencing issues with their ShareFile account

Major outage · Jul 10, 19:34 UTC

Self Service Billing - Degraded experience

Degraded · Jul 8, 15:28 UTC · ShareFile®

Self Service Billing & Amendments - Degraded experience

Degraded · Jun 10, 18:10 UTC · ShareFile®

Users are unable to send documents for signature due to auth failures

Partial outage · Jun 10, 01:01 UTC · ShareFile®

Some customers may experience issues logging in or using ShareFile

Degraded · May 8, 01:23 UTC · ShareFile®

ShareFile customers may be experiencing latency in the application

Degraded · May 7, 19:22 UTC · ShareFile®

Issue accessing the Login Page

Partial outage · Apr 18, 01:29 UTC

BuyNow & Trial Conversion is currently experiencing technical issue while accepting Credit Cards payments

Degraded · Apr 10, 17:30 UTC · ShareFile®

Consolidated notifications not being sent out

Notice · Mar 14, 20:05 UTC · ShareFile®

Email Notifications not being Sent

Degraded · Mar 12, 06:36 UTC · ShareFile®

Email Notifications Not Sending

Degraded · Mar 9, 15:08 UTC · ShareFile®

ShareFile Performance Latency & Billing

Degraded · Mar 5, 18:58 UTC · ShareFile®

ShareFile users experiencing issues with login - (.com only)

Partial outage · Feb 26, 19:51 UTC · ShareFile®

File preview failing on multiple on-prem environments

Degraded · Feb 24, 16:18 UTC · ShareFile®

ShareFile experiencing issues with file downloads

Partial outage · Feb 19, 17:26 UTC · ShareFile®

ShareFile is not accessible intermittently..

Partial outage · Jan 23, 10:34 UTC · ShareFile®

Public Share Links (name and email) is not be accessible by end users

Partial outage · Jan 21, 16:50 UTC · ShareFile®

ShareFile Is Not Accessible due to login failures..

Major outage · Jan 21, 13:41 UTC · ShareFile®

Users are experiencing issues searching on docs.sharefile.com

Degraded · Jan 13, 19:11 UTC · ShareFile®

Email Notification not getting triggered

Degraded · Dec 23, 04:42 UTC · ShareFile®

ShareFile customers may be experiencing issues accessing the login page.

Major outage · Sep 26, 20:10 UTC · ShareFile®

Some users may have intermittently experienced login issues

Notice · Sep 26, 18:21 UTC · ShareFile®

Editing options for share link may cause an error

Notice · Sep 23, 13:23 UTC · ShareFile®

Some users may be experiencing issues logging into ShareFile

Degraded · Sep 19, 23:01 UTC · ShareFile®