Runway

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Components

Runway reports all 5 components operational. As listed on its status page, read 3 min ago.

  • AppOperational
  • BackendOperational
  • BillingOperational
  • SupportOperational
  • Public APIOperational
Reported uptime
99.88%
From published incidents, 89 of 90 days covered
Published incidents
9
Active in the last 90 days
Days affected
9
Out of the last 90, any severity
Last incident
7 d ago
Started Nov 3, 23:49 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

November 2026

  1. Seedance video generations failing or delayed

    Degraded · Nov 3, 23:49 UTC · App, Backend, Public API

    5 h 6 min

    Official (opens in a new tab)

    Resolved

  2. Kling video generations failing or delayed

    Degraded · Nov 2, 16:53 UTC · App, Backend, Public API

    8 h 7 min

    Official (opens in a new tab)

    Resolved

October 2026

  1. We've identified a problem and are working on a fix

    Notice · Oct 30, 19:16 UTC · App, Backend, Public API

    40 min

    Official (opens in a new tab)

    Resolved

  2. Magnific upscalers unavailable

    Degraded · Oct 24, 09:15 UTC · App, Backend, Public API

    4 h 14 min

    Official (opens in a new tab)

    Resolved

  3. Scheduled Maintenance

    Major outage · Oct 17, 18:55 UTC · App, Backend, Billing, Support +1

    2 h 24 min

    Official (opens in a new tab)

    Resolved

  4. We've identified a problem and are working on a fix

    Partial outage · Oct 9, 22:44 UTC · App, Backend, Public API

    27 min

    Official (opens in a new tab)

    Resolved

  5. Elevated Seedance moderation errors

    Notice · Oct 6, 18:52 UTC · App, Backend, Public API

    1 h 30 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. We've identified a problem and are working on a fix

    Degraded · Sep 29, 19:59 UTC · App, Backend, Public API

    2 h 21 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. Aleph delayed generations

    Degraded · Aug 28, 16:07 UTC · App, Backend, Public API

    1 h 24 min

    Official (opens in a new tab)

    Resolved

  2. Gen4.5 Image to Video is Degraded

    Degraded · Aug 19, 17:43 UTC · App, Backend, Public API

    1 h 0 min

    Official (opens in a new tab)

    Resolved

  3. Increased ratio of Seedance safety system false positives

    Degraded · Aug 19, 16:57 UTC · App, Backend, Public API

    1 h 7 min

    Official (opens in a new tab)

    Resolved

  4. We've identified a problem and are working on a fix

    Degraded · Aug 13, 03:26 UTC · App, Backend, Public API

    13 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. We've identified a problem and are working on a fix

    Major outage · Jul 10, 16:42 UTC · App, Backend, Public API

    1 h 0 min

    Official (opens in a new tab)

    Resolved

  2. Aleph 2.0 delayed generations

    Notice · Jul 8, 20:39 UTC · App, Backend, Public API

    23 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. We've identified a problem with Nano Banana generations and are working on a fix

    Degraded · Jun 5, 09:30 UTC · App, Backend, Public API

    4 h 0 min

    Official (opens in a new tab)

    Resolved

  2. Elevated GPT Image Errors

    Notice · Jun 4, 19:36 UTC · Backend, Public API

    6 min

    Official (opens in a new tab)

    Resolved

  3. We are aware of issues affecting video generation with Veo 3.1

    Degraded · Jun 4, 08:28 UTC · Backend

    5 h 59 min

    Official (opens in a new tab)

    Resolved

  4. We've identified a problem with generations and are working on a fix

    Degraded · Jun 3, 13:31 UTC · App, Backend, Public API

    1 h 31 min

    Official (opens in a new tab)

    Resolved

  5. Issues with Seedance and Seedream generations

    Partial outage · Jun 3, 08:04 UTC · App, Backend, Public API

    19 min

    Official (opens in a new tab)

    Resolved

  6. We've identified an issue with Veo 3.1 generations and are working on fixing it

    Degraded · Jun 1, 21:15 UTC · App, Backend, Public API

    21 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. We've identified a problem with Veo 3.1 generations and are working on a fix

    Degraded · May 28, 09:53 UTC · App, Backend, Public API

    39 min

    Official (opens in a new tab)

    Resolved

  2. We've identified a problem with Seedance and working on a fix

    Degraded · May 27, 09:36 UTC · App, Backend, Public API

    33 min

    Official (opens in a new tab)

    Resolved

  3. Issues affecting Aleph 2.0 generations

    Partial outage · May 26, 22:10 UTC

    Official (opens in a new tab)

    Resolved

  4. Issues with GPT Image 2 image generation

    Degraded · May 25, 12:52 UTC · App

    30 min

    Official (opens in a new tab)

    Resolved

  5. We are aware of issues affecting video generation with Veo 3.1

    Degraded · May 25, 12:17 UTC · App, Backend, Public API

    2 h 48 min

    Official (opens in a new tab)

    Resolved

  6. We've identified a problem and are working on a fix

    Partial outage · May 13, 09:11 UTC · App, Backend, Public API

    4 h 21 min

    Official (opens in a new tab)

    Resolved

  7. We've identified a problem and are working on a fix

    Degraded · May 13, 08:11 UTC · App, Backend, Public API

    55 min

    Official (opens in a new tab)

    Resolved

  8. Seedance 2 and Kling generations are delayed

    Notice · May 11, 09:52 UTC · App, Public API

    5 h 57 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Issues with Seedance 2.0 generations

    Partial outage · Apr 22, 20:41 UTC · App, Backend, Public API

    1 h 42 min

    Official (opens in a new tab)

    Resolved

  2. We have released a fix.

    Partial outage · Apr 21, 20:08 UTC · App, Backend, Public API

    41 min

    Official (opens in a new tab)

    Resolved

  3. We've identified a problem and are working on a fix

    Degraded · Apr 14, 01:21 UTC · App, Backend, Public API

    2 h 43 min

    Official (opens in a new tab)

    Resolved

  4. We've identified a problem and are working on a fix

    Degraded · Apr 13, 15:43 UTC · App, Backend, Public API

    1 h 30 min

    Official (opens in a new tab)

    Resolved

  5. We've spotted an issue with the Gemini Nano Banana Pro image model

    Degraded · Apr 3, 15:31 UTC · App, Backend, Public API

    1 h 33 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. High queue wait times for Gen 4.5 image-to-video

    Degraded · Mar 17, 10:22 UTC · App, Backend, Public API

    2 h 20 min

    Official (opens in a new tab)

    Resolved

February 2026

  1. Gen3 Alpha Turbo generations are taking longer than normal

    Degraded · Feb 26, 19:42 UTC · App, Backend, Public API

    14 min

    Official (opens in a new tab)

    Resolved

  2. We've identified a problem and are working on a fix

    Degraded · Feb 25, 20:41 UTC · App, Backend, Public API

    42 min

    Official (opens in a new tab)

    Resolved

  3. We've identified a problem and are working on a fix

    Partial outage · Feb 25, 19:43 UTC · App, Backend, Public API

    33 min

    Official (opens in a new tab)

    Resolved

  4. Issues with Gemini 3 Pro (Nano Banana Pro) generations

    Degraded · Feb 18, 14:01 UTC · App, Backend, Public API

    5 h 5 min

    Official (opens in a new tab)

    Resolved

  5. Tasks cannot be created

    Major outage · Feb 16, 16:29 UTC · App, Backend, Public API

    42 min

    Official (opens in a new tab)

    Resolved

  6. Issues with Nano Banana Pro generations

    Partial outage · Feb 10, 13:26 UTC · App, Backend, Public API

    2 h 20 min

    Official (opens in a new tab)

    Resolved

  7. Issues with Nano Banana Pro generations

    Partial outage · Feb 9, 15:39 UTC · App, Backend, Public API

    2 h 17 min

    Official (opens in a new tab)

    Resolved

  8. Issues with Gemini 3 Pro (Nano Banana Pro) generations

    Partial outage · Feb 9, 10:52 UTC · Backend

    1 h 19 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. Increased error rate in Veo 3 and Veo 3,.1 generations

    Partial outage · Jan 28, 17:33 UTC · App, Backend, Public API

    53 min

    Official (opens in a new tab)

    Resolved

  2. Issues with Gemini 3 Pro image generations

    Partial outage · Jan 21, 15:53 UTC · App, Backend, Public API

    2 h 33 min

    Official (opens in a new tab)

    Resolved

  3. Increased Gen 4.5 wait times

    Degraded · Jan 18, 10:42 UTC · App, Backend, Public API

    1 h 49 min

    Official (opens in a new tab)

    Resolved

  4. Video upscale tasks cannot be started

    Degraded · Jan 2, 06:04 UTC · App, Backend, Public API

    10 h 52 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. Unable to start new tasks

    Major outage · Dec 23, 17:06 UTC · App, Backend, Public API

    11 min

    Official (opens in a new tab)

    Resolved

  2. Issues affecting Aleph generations

    Partial outage · Dec 12, 10:40 UTC · App, Backend, Public API

    2 h 38 min

    Official (opens in a new tab)

    Resolved

  3. Significant delays in asset generation

    Partial outage · Dec 5, 02:35 UTC · App, Backend, Public API

    1 h 15 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. Intermittent issues with Veo 3.1 generations.

    Degraded · Nov 20, 11:20 UTC · App, Backend, Public API

    23 h 5 min

    Official (opens in a new tab)

    Resolved