Pylon

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 2 min ago

Components

Pylon reports all 18 components operational. As listed on its status page, read 2 min ago.

  • DashboardOperational
  • Chat & MessagingOperational
  • EmailOperational
  • CRMOperational
  • Call RecordingOperational
  • Product TicketingOperational
  • Alerting & IncidentOperational
  • OtherOperational
  • PhonesOperational
  • Data WarehouseOperational
  • CodebaseOperational
  • APIOperational
  • AnalyticsOperational
  • Triggers & WorkflowsOperational
  • AI SystemsOperational
  • BroadcastsOperational
  • Customer PortalOperational
  • Knowledge BaseOperational
Reported uptime
99.88%
From published incidents, 89 of 90 days covered
Published incidents
10
Active in the last 90 days
Days affected
10
Out of the last 90, any severity
Last incident
6 d ago
Started Nov 5, 16:27 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

November 2026

  1. Delay in Analytics Data

    Degraded · Nov 5, 16:27 UTC

    3 h 16 min

    Resolved

  2. Inbound Email Delays

    Degraded · Nov 4, 15:50 UTC

    1 h 17 min

    Resolved

October 2026

  1. Platform loading issues

    Notice · Oct 14, 21:36 UTC

    Resolved

  2. [EU-hosted instances] Platform Loading Issues/Unable to Login

    Partial outage · Oct 12, 12:28 UTC

    23 min

    Resolved

  3. Platform loading issues and events processing delay

    Degraded · Oct 6, 19:13 UTC

    49 min

    Resolved

  4. Errors when sending SMS and receiving phone calls

    Partial outage · Oct 1, 13:08 UTC

    23 min

    Resolved

September 2026

  1. Inbound Email Delays for US Hosted Workspaces

    Partial outage · Sep 28, 16:14 UTC

    1 h 50 min

    Resolved

  2. Latency Issues within the Pylon Platform

    Major outage · Sep 9, 23:01 UTC

    22 min

    Resolved

  3. General error messages navigating on tickets

    Degraded · Sep 8, 13:14 UTC

    21 min

    Resolved

August 2026

  1. Analytics dashboard loading issues

    Degraded · Aug 18, 17:23 UTC

    17 min

    Resolved

  2. Codebase search failures

    Partial outage · Aug 17, 17:42 UTC

    4 h 39 min

    Resolved

July 2026

  1. Phones/SMS features not functioning

    Partial outage · Jul 15, 18:40 UTC

    3 h 4 min

    Resolved

  2. Delays in Search on the platform

    Degraded · Jul 15, 17:42 UTC

    46 min

    Resolved

  3. Dashboard Login failures

    Major outage · Jul 10, 16:46 UTC

    1 d 22 h

    Resolved

  4. Pylon dashboard failing to load

    Partial outage · Jul 9, 21:47 UTC

    2 h 9 min

    Resolved

  5. Inbound Email Delays

    Degraded · Jul 6, 20:00 UTC

    2 h 28 min

    Resolved

June 2026

  1. Knowledge Base content failing to load

    Notice · Jun 30, 13:40 UTC

    19 min

    Resolved

  2. API Latency

    Degraded · Jun 24, 14:30 UTC

    36 min

    Resolved

  3. WhatsApp integration errors

    Degraded · Jun 12, 14:12 UTC

    1 h 3 min

    Resolved

  4. Delays in broadcast sending

    Degraded · Jun 11, 15:49 UTC

    31 min

    Resolved

  5. Delay in analytics data

    Degraded · Jun 8, 23:22 UTC

    5 h 18 min

    Resolved

  6. Delays in outbound email delivery

    Degraded · Jun 4, 23:39 UTC

    4 h 35 min

    Resolved

May 2026

  1. Delay in data availability in analytics

    Degraded · May 29, 00:52 UTC

    14 h 57 min

    Resolved

  2. Slack service latency

    Degraded · May 27, 23:11 UTC

    16 h 34 min

    Resolved

  3. Delays in scheduled event processing

    Degraded · May 26, 18:07 UTC

    38 min

    Resolved