Pusher

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 2 min ago

Components

Pusher reports all 11 components operational. As listed on its status page, read 2 min ago.

  • Channels REST APIOperational
  • Channels WebSocket client APIOperational
  • Channels DashboardOperational
  • Channels Stats IntegrationsOperational
  • Channels presence channelsOperational
  • Channels WebhooksOperational
  • Channels Pusher.js CDNOperational
  • BeamsOperational
  • Beams dashboardOperational
  • Marketing WebsiteOperational
  • Payment APIOperational
Reported uptime
100%
From published incidents, 89 of 90 days covered
Published incidents
0
Active in the last 90 days
Days affected
0
Out of the last 90, any severity
Last incident
219 d ago
Started Apr 6, 01:52 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

0

None matched in NVD.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

3

Linked to the official write-ups.

Incident timeline

August 2026

  1. Elevated Errors on us2

    Notice · Aug 23, 01:27 UTC

    3 h 45 min

    Official (opens in a new tab)

    Resolved

  2. Elevated errors on us2 cluster

    Notice · Aug 22, 03:17 UTC · Channels REST API, Channels WebSocket client API, Channels presence channels

    1 h 31 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Intermittent API errors in US2 cluster

    Degraded · Apr 6, 01:52 UTC · Channels WebSocket client API

    1 h 4 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. Cluster SA1: Delayed Channels webhook delivery on SA1 cluster

    Degraded · Mar 31, 12:33 UTC · Channels Webhooks

    11 min

    Official (opens in a new tab)

    Resolved

February 2026

  1. Increased error rate on the US2 cluster

    Notice · Feb 15, 20:33 UTC

    1 h 41 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. Errors increase for API in cluster us3

    Notice · Jan 29, 10:38 UTC · Channels REST API

    21 min

    Official (opens in a new tab)

    Resolved

  2. Increased error rate on the US2 cluster impacting presence events

    Notice · Jan 26, 22:29 UTC · Channels presence channels, Channels Webhooks

    14 min

    Official (opens in a new tab)

    Resolved

  3. Incorrect subscription changes affecting some accounts

    Notice · Jan 22, 16:38 UTC · Channels REST API, Channels Webhooks

    19 h 20 min

    Official (opens in a new tab)

    Resolved

  4. Intermittent errors with message delivery on cluster us2

    Degraded · Jan 16, 08:48 UTC · Channels presence channels

    3 h 52 min

    Official (opens in a new tab)

    Resolved

  5. Intermittent errors with message delivery

    Degraded · Jan 16, 01:07 UTC · Channels WebSocket client API, Channels presence channels

    31 min

    Official (opens in a new tab)

    Resolved

October 2025

  1. AP1 cluster - Socket connection failures

    Degraded · Oct 27, 11:50 UTC · Channels WebSocket client API, Channels presence channels

    1 h 45 min

    Official (opens in a new tab)

    Resolved

  2. Elevated API Errors in AP4 Cluster

    Partial outage · Oct 21, 15:06 UTC · Channels REST API, Channels WebSocket client API, Channels Stats Integrations

    2 h 37 min

    RCA published (opens in a new tab)

    Postmortem

  3. US3 cluster - major outage

    Partial outage · Oct 20, 18:36 UTC · Channels REST API, Channels WebSocket client API, Channels presence channels

    2 h 6 min

    RCA published (opens in a new tab)

    Postmortem

  4. MT1 cluster - increased latency

    Partial outage · Oct 20, 17:26 UTC · Channels REST API, Channels WebSocket client API, Channels Dashboard, Channels presence channels

    13 h 49 min

    Official (opens in a new tab)

    Resolved

  5. Pusher Beams degradation

    Degraded · Oct 20, 17:21 UTC · Beams

    13 h 52 min

    Official (opens in a new tab)

    Resolved

  6. Beams - webhook delivery issues

    Notice · Oct 20, 08:19 UTC · Beams

    1 h 59 min

    Official (opens in a new tab)

    Resolved

  7. MT1 cluster - increased latency and webhook delivery failures

    Degraded · Oct 20, 08:10 UTC · Channels Webhooks

    4 h 46 min

    Official (opens in a new tab)

    Resolved

  8. Increased latency - US2 cluster

    Degraded · Oct 19, 00:44 UTC · Channels WebSocket client API, Channels presence channels

    7 h 32 min

    RCA published (opens in a new tab)

    Postmortem

September 2025

  1. Higher latency on our AP1 cluster for some customers

    Degraded · Sep 19, 21:15 UTC · Channels WebSocket client API, Channels presence channels, Channels Webhooks

    1 d 10 h

    Official (opens in a new tab)

    Resolved

August 2025

  1. Intermittent failures establishing socket connections on our US2 cluster for some customers

    Notice · Aug 3, 01:55 UTC · Channels WebSocket client API

    3 h 18 min

    Official (opens in a new tab)

    Resolved

July 2025

  1. Pusher Channel Historical Usage reports are not working since 27 July 4 PM UTC+1

    Degraded · Jul 28, 13:45 UTC · Channels Dashboard

    23 h 33 min

    Official (opens in a new tab)

    Resolved

April 2025

  1. Interruption in Stats Collection and Degraded Datadog Integration

    Degraded · Apr 9, 08:10 UTC · Channels Dashboard, Channels Stats Integrations

    1 d 1 h

    Official (opens in a new tab)

    Resolved

January 2025

  1. Pusher dashboard inaccessible for logins with username/password

    Degraded · Jan 13, 20:27 UTC · Channels Dashboard, Beams dashboard

    50 min

    Official (opens in a new tab)

    Resolved

December 2024

  1. Users unable to Log In using Google Login

    Degraded · Dec 10, 13:09 UTC · Channels Dashboard

    1 h 2 min

    Official (opens in a new tab)

    Resolved

November 2024

  1. Some customers are unable to downgrade their account

    Degraded · Nov 1, 15:32 UTC · Channels Dashboard

    25 min

    Official (opens in a new tab)

    Resolved

September 2024

  1. Beams: intermittent disruption loading accounts from the pusher dashboard

    Notice · Sep 26, 12:18 UTC

    Official (opens in a new tab)

    Resolved

  2. Increased latency on MT1

    Degraded · Sep 16, 14:23 UTC · Channels REST API, Channels WebSocket client API

    14 min

    Official (opens in a new tab)

    Resolved

  3. We are experiencing a major outage in our US2 cluster

    Major outage · Sep 8, 18:00 UTC · Channels REST API, Channels WebSocket client API, Channels presence channels, Channels Webhooks

    5 h 6 min

    Official (opens in a new tab)

    Resolved

  4. Inaccurate Account Usage Warnings Reported

    Degraded · Sep 2, 11:04 UTC · Channels Dashboard, Channels Stats Integrations

    53 min

    Official (opens in a new tab)

    Resolved

August 2024

  1. Statistics Aggregation delayed

    Notice · Aug 2, 11:06 UTC · Channels Dashboard

    1 h 56 min

    Official (opens in a new tab)

    Resolved

June 2024

  1. Stats collection experiencing an interruption

    Major outage · Jun 5, 21:01 UTC · Channels Stats Integrations

    1 h 39 min

    Official (opens in a new tab)

    Resolved

May 2024

  1. Intermittent failures delivering webhooks on EU cluster

    Degraded · May 22, 08:16 UTC · Channels Webhooks

    1 h 21 min

    Official (opens in a new tab)

    Resolved

  2. Experiencing Degraded Performance in EU clusters for Pusher Channels

    Notice · May 20, 08:42 UTC · Channels Pusher.js CDN

    1 h 27 min

    Official (opens in a new tab)

    Resolved

  3. Experiencing Delays in Webhook Processing for Pusher Channel

    Notice · May 18, 10:06 UTC · Channels Pusher.js CDN

    3 h 8 min

    Official (opens in a new tab)

    Resolved

April 2024

  1. SSL certificate renewal for our legacy telemetry endpoint

    Notice · Apr 22, 09:22 UTC

    Official (opens in a new tab)

    Resolved

  2. High Latency in US2 on Channels WebSocket Client API

    Notice · Apr 5, 11:18 UTC · Channels WebSocket client API

    9 h 40 min

    Official (opens in a new tab)

    Resolved

  3. High Latency in US2 on Channels WebSocket Client API

    Notice · Apr 4, 19:13 UTC · Channels WebSocket client API

    15 h 9 min

    Official (opens in a new tab)

    Resolved

  4. Functions dashboard returns error

    Degraded · Apr 4, 09:28 UTC · Channels Dashboard

    2 h 13 min

    Official (opens in a new tab)

    Resolved

  5. Pusher.com website down

    Notice · Apr 2, 06:12 UTC · Marketing Website

    56 min

    Official (opens in a new tab)

    Resolved

March 2024

  1. Service Disruption Notice: Pusher US2 Cluster

    Notice · Mar 30, 04:15 UTC

    Official (opens in a new tab)

    Resolved

February 2024

  1. Pusher US2 webhooks delayed

    Degraded · Feb 25, 01:02 UTC · Channels Webhooks

    3 h 9 min

    Official (opens in a new tab)

    Resolved

  2. Pusher US2 webhooks delayed

    Degraded · Feb 24, 02:29 UTC · Channels Webhooks

    11 h 6 min

    Official (opens in a new tab)

    Resolved

  3. Pusher EU webhooks delayed

    Degraded · Feb 23, 23:53 UTC · Channels Webhooks

    13 h 43 min

    Official (opens in a new tab)

    Resolved

  4. Pusher US3 cluster outage

    Notice · Feb 22, 22:24 UTC · Channels WebSocket client API

    2 h 11 min

    Official (opens in a new tab)

    Resolved

January 2024

  1. Channels Stats Missing Data

    Notice · Jan 26, 16:14 UTC

    Official (opens in a new tab)

    Resolved

December 2023

  1. Public EU cluster outage

    Major outage · Dec 5, 17:34 UTC · Channels REST API, Channels WebSocket client API, Channels Stats Integrations, Channels presence channels +1

    36 min

    Official (opens in a new tab)

    Resolved

  2. US2 Customers may be experiencing latency issues with or unable to utilize the Channels WebSocket and REST API

    Degraded · Dec 1, 20:31 UTC · Channels REST API, Channels WebSocket client API

    49 min

    Official (opens in a new tab)

    Resolved

November 2023

  1. Customers using Datadog exporter feature at pusher channels might experience a small data loss or delay on the dashboards

    Degraded · Nov 30, 10:30 UTC · Channels Dashboard, Channels Pusher.js CDN

    46 min

    Official (opens in a new tab)

    Resolved

  2. High latency on channels US2 API

    Degraded · Nov 29, 15:17 UTC · Channels REST API

    51 min

    Official (opens in a new tab)

    Resolved

  3. A subset of webhooks may not be successfully delivered - EU cluster only

    Degraded · Nov 22, 13:08 UTC · Channels Webhooks

    1 h 19 min

    Official (opens in a new tab)

    Resolved