Persona

Degraded*

Degraded performance for Government ID, Selfie and Document verifications

Official status page (opens in a new tab)

Vendor incident feed · inferred · last read 2 min ago · *inferred from this service's incident feed, which has no explicit status field

Reported uptime
n/a
This page does not publish incident durations
Published incidents
15
Active in the last 90 days
Days affected
17
Out of the last 90, any severity
Last incident
1 d ago
Started Nov 9, 18:23 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

November 2026

  1. Degraded performance for Government ID, Selfie and Document verifications

    Degraded · Nov 9, 18:23 UTC

    Ongoing

    Official (opens in a new tab)

    Monitoring

  2. Degraded Brazil SERPRO verifications

    Degraded · Nov 7, 13:54 UTC

    Official (opens in a new tab)

    Resolved

  3. Database Verifications Unavailable

    Partial outage · Nov 4, 23:02 UTC

    Official (opens in a new tab)

    Resolved

October 2026

  1. Increased response time latency

    Degraded · Oct 28, 20:08 UTC

    Official (opens in a new tab)

    Resolved

  2. Service Degraded - iOS App Clip

    Degraded · Oct 26, 16:47 UTC

    Official (opens in a new tab)

    Resolved

  3. Increased NFC Verification Failures

    Degraded · Oct 22, 20:49 UTC

    Official (opens in a new tab)

    Resolved

  4. Increased File Download Latency

    Partial outage · Oct 22, 01:08 UTC

    Official (opens in a new tab)

    Resolved

  5. Issue logging into Persona portal

    Degraded · Oct 21, 20:10 UTC

    Official (opens in a new tab)

    Resolved

  6. Planned Maintenance - Florida and Idaho AAMVA Verifications — Scheduled

    Maintenance · Oct 18, 00:00 UTC

    Official (opens in a new tab)

    Resolved

  7. Incorrect IP Risk Detection Metadata

    Degraded · Oct 15, 00:37 UTC

    Official (opens in a new tab)

    Resolved

  8. Degraded performance: Email Risk Reports

    Degraded · Oct 12, 08:45 UTC

    Official (opens in a new tab)

    Resolved

  9. Document Verifications Failing

    Degraded · Oct 6, 20:51 UTC

    Official (opens in a new tab)

    Resolved

  10. Degraded Document verification performance

    Degraded · Oct 1, 16:14 UTC

    Official (opens in a new tab)

    Resolved

September 2026

  1. Increase in failed Government ID verifications

    Degraded · Sep 30, 22:14 UTC

    Official (opens in a new tab)

    Resolved

  2. High rate of MX Database verification failures

    Degraded · Sep 30, 07:20 UTC

    Official (opens in a new tab)

    Resolved

  3. High rate of MX Database verification failures

    Degraded · Sep 16, 04:48 UTC

    Official (opens in a new tab)

    Resolved

  4. Planned Maintenance - US Multi-Tenant Environment — In progress

    Maintenance · Sep 15, 04:00 UTC

    Official (opens in a new tab)

    Resolved

  5. Maintenance - US Multi-Tenant Environment — Scheduled

    Maintenance · Sep 10, 00:00 UTC

    Official (opens in a new tab)

    Resolved