PandaDoc

Incident notification

Notice · Sep 7, 02:47 UTC · Creating and editing documents, Sending documents, Uploading documents, API +1

Inline fields may not work in the recipient view

Degraded · Sep 1, 16:54 UTC · Public (recipient) view, Public (recipient) view

Some users experience issues with creation and viewing of documents

Partial outage · Aug 20, 17:03 UTC · Creating and editing documents, Sending documents, Uploading documents

Live chat is currently unavailable

Major outage · Aug 3, 15:18 UTC · Support chat

Document Creation via CRM Integrations

Notice · Jul 30, 10:35 UTC

Some customers may experience Public API request failures or be unable to send documents through the platform

Partial outage · Jul 15, 15:54 UTC · Sending documents, API

Limited ability in editing sent documents

Degraded · Jun 30, 21:46 UTC · Creating and editing documents

Integrations are not responding; PDF won't download

Major outage · May 21, 15:07 UTC · Creating and editing documents, Uploading documents, CRMs & Integrations

Documents won't load in the new interface

Degraded · May 19, 14:30 UTC · Creating and editing documents, Sending documents

Global application issues: document access, sending, upload and download

Partial outage · May 6, 19:27 UTC · Creating and editing documents, Sending documents, Uploading documents, Public (recipient) view +7

PandaDoc is responding slowly / Templates not visible / Document creation may be affected

Notice · Apr 30, 20:23 UTC · Creating and editing documents, Creating and editing documents, Sending documents, Sending documents +8

Document Creation, Sending, Downloads, API & Integrations Disruption

Partial outage · Apr 22, 09:32 UTC · Uploading documents

Support messenger outage

Notice · Jan 9, 20:56 UTC

Slowdown in key document operations

Notice · Oct 27, 16:49 UTC

PandaDoc application won't load

Partial outage · Oct 20, 13:34 UTC · Creating and editing documents, Creating and editing documents, Sending documents, Sending documents +18

Document access in editor

Degraded · Jul 28, 16:02 UTC · Creating and editing documents, Sending documents, Uploading documents

Issue with Identity Verification (Persona)

Degraded · Jun 12, 19:13 UTC

Document search results are not loaded

Partial outage · Apr 23, 14:30 UTC · Sending documents, CRMs & Integrations

Documents creation issue

Partial outage · Mar 5, 13:53 UTC · Creating and editing documents

Thumbnails generation can work with delays

Notice · Feb 26, 16:42 UTC

Performance degradation of PandaDoc app

Degraded · Dec 17, 15:58 UTC · Website

Incident notification

Major outage · Dec 2, 17:44 UTC · Uploading documents

Email delivery issues

Partial outage · Oct 30, 12:23 UTC · Sending documents, Sending documents

Application is loading slowly

Degraded · Sep 17, 16:01 UTC · Creating and editing documents, Sending documents, Uploading documents, Public (recipient) view +2

We currently have a problem with PDF processing (uploading and downloading)

Degraded · Jul 26, 00:01 UTC · Uploading documents

There may be disruptions in PandaDoc services

Degraded · Jul 15, 15:55 UTC · Creating and editing documents, Sending documents, Uploading documents, Public (recipient) view +1

Document can not be downloaded as PDF files

Major outage · May 16, 18:39 UTC · Uploading documents

Incident notification

Degraded · Mar 6, 16:05 UTC · Uploading documents, Web application

Can't create, view and edit documents

Major outage · Dec 21, 12:58 UTC · Creating and editing documents, Sending documents, Uploading documents, Public (recipient) view +4

Can't create documents

Major outage · Dec 20, 11:50 UTC · Creating and editing documents

Application is not available (502 Gateway, etc.)

Partial outage · Oct 23, 00:42 UTC · Creating and editing documents, Creating and editing documents, Sending documents, Sending documents +18

Document Creation, Sending, and Viewing

Degraded · Sep 27, 15:51 UTC · Creating and editing documents, Sending documents, Uploading documents, Public (recipient) view +3

API Outage

Major outage · Sep 26, 18:29 UTC · API

Issue with creating documents

Degraded · Jul 11, 15:04 UTC · Creating and editing documents

Slight Performance Degradation in Editor

Degraded · Jun 9, 00:17 UTC · Creating and editing documents

Issues with documents visibility and movement in the "Documents" tab

Degraded · May 12, 12:44 UTC · Web application

PandaDoc performance: catalog CSV import

Partial outage · Apr 27, 16:04 UTC · Creating and editing documents, Sending documents, Web application

Public API is down

Major outage · Apr 7, 21:01 UTC · Creating and editing documents, Sending documents, Uploading documents, Public (recipient) view +7

Pipedrive Integration is not Functioning Properly

Major outage · Mar 31, 16:08 UTC · CRMs & Integrations

Issues with PandaDoc document creation, completion and download

Partial outage · Mar 20, 17:15 UTC · Uploading documents, Web application

PandaDoc Chat support is unavailable.

Degraded · Mar 16, 00:10 UTC · Web application, Website

Documents creation via API does not work

Partial outage · Feb 13, 17:23 UTC · API

Unable to work on the documents

Major outage · Feb 8, 11:46 UTC · Sending documents, Web application

Pusher Outage

Degraded · Nov 8, 15:16 UTC · Web application, Website

Document can't be created from the templates

Major outage · Oct 28, 15:26 UTC · Sending documents, Web application

unable to pull information from Zoho

Degraded · Sep 22, 17:32 UTC · CRMs & Integrations

Document, Template, Content Library lists cannot be loaded

Degraded · Sep 14, 16:13 UTC · Web application

Clients have issues with creating templates/documents

Partial outage · Aug 30, 16:00 UTC · Web application

Trouble Opening Documents

Degraded · Aug 23, 13:03 UTC · Sending documents

PandaDoc Performance Degradation

Partial outage · Aug 22, 15:13 UTC · Sending documents, Uploading documents, Web application