Palo Alto Networks

Degraded

Partially Degraded Service

Official status page (opens in a new tab)

Official status API · last read 4 min ago

Reported uptime
99.49%
From published incidents, 89 of 90 days covered
Published incidents
22
Active in the last 90 days
Days affected
73
Out of the last 90, any severity
Last incident
18 h ago
Started Nov 10, 10:05 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

184

57 high or critical, 10 known exploited. In this company's software.

Disclosed security incidents

1

Latest: Palo Alto Networks CRM data exposed via Salesloft Drift

Published root-cause analyses

0

None published on its status page.

Incident timeline

November 2026

  1. Emergency maintenance on app.prismacloud.io ( US - North Virginia ) 3AM-4AM , PST

    Degraded · Nov 10, 10:05 UTC

    2 h 11 min

    Official (opens in a new tab)

    Resolved

  2. Prisma Cloud: Alert Manual and Automated Remediation is unavailable

    Degraded · Nov 9, 11:45 UTC

    Ongoing

    Official (opens in a new tab)

    Identified

October 2026

  1. Delayed Alibaba cloud ingestion for all customers

    Notice · Oct 30, 05:36 UTC

    4 h 56 min

    Official (opens in a new tab)

    Resolved

  2. Enterprise DLP: US West Elevated Latency

    Degraded · Oct 26, 16:40 UTC

    1 h 53 min

    Official (opens in a new tab)

    Resolved

  3. WildFire Issue

    Degraded · Oct 20, 11:28 UTC

    56 min

    Official (opens in a new tab)

    Resolved

  4. [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region

    Partial outage · Oct 20, 07:52 UTC

    17 h 52 min

    Official (opens in a new tab)

    Resolved

  5. WildFire Issue

    Degraded · Oct 20, 06:52 UTC

    9 h 23 min

    Official (opens in a new tab)

    Resolved

  6. AI Runtime Security (AIRS) Cloud Degraded Performance (AIRS API Intercept URL Filtering) in US

    Degraded · Oct 15, 00:51 UTC

    35 min

    Official (opens in a new tab)

    Resolved

  7. Cloud NGFW for AWS: Management Portal access errors

    Notice · Oct 9, 20:33 UTC

    23 min

    Official (opens in a new tab)

    Resolved

  8. WildFire Issue

    Major outage · Oct 7, 23:56 UTC

    2 h 13 min

    Official (opens in a new tab)

    Resolved

  9. Customer Support Portal Service is not available

    Notice · Oct 6, 22:17 UTC

    2 h 23 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. PrismaCloud: APP3: Stale data in asset inventory

    Degraded · Sep 29, 06:32 UTC

    1 d 22 h

    Official (opens in a new tab)

    Resolved

  2. MLAV Outage - Investigation Undergoing

    Major outage · Sep 2, 19:01 UTC

    3 h 18 min

    Official (opens in a new tab)

    Resolved

  3. URL filtering service degradation affected by GCP network service degradation

    Degraded · Sep 1, 17:00 UTC

    4 h 44 min

    Official (opens in a new tab)

    Resolved

  4. Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational

    Degraded · Sep 1, 15:24 UTC

    11 h 34 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. Cortex XSOAR8/XSIAM - Degraded performance in the US region

    Degraded · Aug 26, 17:47 UTC

    3 h 37 min

    Official (opens in a new tab)

    Resolved

  2. WildFire Issue

    Degraded · Aug 25, 18:24 UTC

    32 min

    Official (opens in a new tab)

    Resolved

  3. WildFire Issue

    Degraded · Aug 24, 17:26 UTC

    1 h 11 min

    Official (opens in a new tab)

    Resolved

  4. Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region

    Degraded · Aug 21, 20:24 UTC

    3 d 4 h

    Official (opens in a new tab)

    Resolved

  5. File Manager: Increased Latency in US West Region

    Degraded · Aug 20, 18:16 UTC

    1 h 20 min

    Official (opens in a new tab)

    Resolved

  6. Log forwarding and streaming degradation for Device Security Cloud Service

    Degraded · Aug 19, 22:59 UTC

    1 d 19 h

    Official (opens in a new tab)

    Resolved

  7. Service Degradation: Cloud NGFW Management Console.

    Notice · Aug 19, 15:10 UTC

    6 h 52 min

    Official (opens in a new tab)

    Resolved

  8. Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the CA region

    Degraded · Aug 17, 21:31 UTC

    6 h 30 min

    Official (opens in a new tab)

    Resolved

  9. Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the US region

    Notice · Aug 13, 16:11 UTC

    Official (opens in a new tab)

    Resolved

  10. WildFire Issue

    Notice · Aug 11, 11:06 UTC

    1 h 4 min

    Official (opens in a new tab)

    Resolved

  11. PrismaCloud APP3: Delayed asset inventory data

    Degraded · Aug 7, 06:55 UTC

    16 d 20 h

    Official (opens in a new tab)

    Resolved

  12. Customer Service Portal will be going through an unplanned emergency change management.

    Partial outage · Aug 2, 00:29 UTC

    2 h 47 min

    Official (opens in a new tab)

    Resolved

  13. Panorama-Managed Azure CNGFW

    Degraded · Aug 1, 00:25 UTC

    1 d 5 h

    Official (opens in a new tab)

    Resolved

July 2026

  1. Customer Support Portal and Licensing Services are currently down

    Notice · Jul 30, 17:16 UTC

    16 min

    Official (opens in a new tab)

    Resolved

  2. PrismaCloud: APP - Delayed ingestion

    Degraded · Jul 17, 06:44 UTC

    4 h 6 min

    Official (opens in a new tab)

    Resolved

  3. Enterprise DLP: Investigating Increase in Error Rates

    Partial outage · Jul 16, 11:06 UTC

    8 h 6 min

    Official (opens in a new tab)

    Resolved

  4. PrismaCloud: App3 - Delayed asset ingestion

    Degraded · Jul 10, 05:58 UTC

    7 h 39 min

    Official (opens in a new tab)

    Resolved

  5. Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational.

    Partial outage · Jul 7, 19:36 UTC

    4 h 24 min

    Official (opens in a new tab)

    Resolved

  6. Azure westeurope, southcentralus outage impacting Cloud NGFW Services.

    Degraded · Jul 7, 18:06 UTC

    78 d 8 h

    Official (opens in a new tab)

    Resolved

  7. Prisma Cloud Incident [APP]: Vulnerabilities page is down

    Degraded · Jul 2, 10:00 UTC

    7 h 55 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. AWS EU-NORTH-1 (Stockholm) disruption impacting Cloud NGFW

    Degraded · Jun 30, 21:30 UTC

    34 min

    Official (opens in a new tab)

    Resolved

  2. PrismaCloud: APP3: Vulnerabilities page is down

    Partial outage · Jun 30, 13:52 UTC

    1 h 23 min

    Official (opens in a new tab)

    Resolved

  3. WildFire Issue

    Degraded · Jun 29, 16:15 UTC

    9 h 19 min

    Official (opens in a new tab)

    Resolved

  4. Prisma Cloud Compute [app-gov] Service Outage

    Major outage · Jun 29, 12:57 UTC

    2 h 9 min

    Official (opens in a new tab)

    Resolved

  5. Cloud NGFW Service Disruption

    Degraded · Jun 25, 09:33 UTC

    1 h 45 min

    Official (opens in a new tab)

    Resolved

  6. Prisma Cloud [APP2.EU] - Degraded Alerts Timing

    Degraded · Jun 18, 15:02 UTC

    8 h 36 min

    Official (opens in a new tab)

    Resolved

  7. Issues with Cortex XDR/XSIAM – EU region

    Degraded · Jun 16, 16:41 UTC

    31 min

    Official (opens in a new tab)

    Resolved

  8. API Gateway is currently experiencing an issue.

    Notice · Jun 11, 00:57 UTC

    41 min

    Official (opens in a new tab)

    Resolved

  9. Enterprise DLP: US East Increased Latency and Error Rates

    Degraded · Jun 5, 17:38 UTC

    Official (opens in a new tab)

    Resolved

  10. Prisma Cloud Application Security - Degraded

    Notice · Jun 4, 22:26 UTC

    3 h 5 min

    Official (opens in a new tab)

    Resolved

  11. Cortex XSOAR - Degraded performance in the US region impacting some MSSP flows

    Degraded · Jun 1, 21:21 UTC

    1 d 2 h

    Official (opens in a new tab)

    Resolved

  12. WildFire Issue

    Degraded · Jun 1, 13:46 UTC

    1 d 9 h

    Official (opens in a new tab)

    Resolved

  13. WildFire Issue in Global Cloud

    Notice · Jun 1, 03:36 UTC

    Official (opens in a new tab)

    Resolved

May 2026

  1. Service degradation in westus2 due to Azure cloud service issue

    Degraded · May 29, 08:26 UTC

    19 h 23 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.

    Degraded · Mar 2, 22:49 UTC

    232 d 19 h

    Official (opens in a new tab)

    Resolved