Paddle

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Components

Paddle reports all 4 components operational. As listed on its status page, read 3 min ago.

  • Production - BillingOperational
  • Production - ClassicOperational
  • Sandbox - BillingOperational
  • Sandbox - ClassicOperational
Reported uptime
99.98%
From published incidents, 89 of 90 days covered
Published incidents
3
Active in the last 90 days
Days affected
4
Out of the last 90, any severity
Last incident
20 d ago
Started Oct 21, 20:04 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

October 2026

  1. Issue affecting metrics and reporting in the seller dashboard

    Degraded · Oct 21, 20:04 UTC

    4 h 5 min

    Resolved

September 2026

  1. Report downloads unavailable in the Paddle Dashboard

    Degraded · Sep 2, 20:31 UTC

    33 min

    Resolved

August 2026

  1. Retain

    Partial outage · Aug 24, 08:35 UTC

    47 min

    Resolved

July 2026

  1. Seller dashboard logins are failing with timeouts

    Degraded · Jul 16, 08:25 UTC

    Resolved

June 2026

  1. Intermittent Checkout Loading Issues

    Degraded · Jun 25, 01:07 UTC

    4 h 9 min

    Resolved

  2. Partial Checkout Outage

    Degraded · Jun 18, 15:18 UTC

    57 min

    Resolved

  3. Card payment issues on Paddle Billing and Paddle Classic checkout

    Degraded · Jun 1, 08:38 UTC

    21 min

    Resolved

April 2026

  1. New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard

    Partial outage · Apr 28, 15:36 UTC

    1 d 22 h

    Resolved

  2. Discount service degradation causing discount application failures

    Degraded · Apr 21, 14:02 UTC

    9 min

    Resolved

  3. Webhook & Email Delivery

    Degraded · Apr 21, 11:00 UTC

    3 h 22 min

    Resolved

March 2026

  1. Intermittent Checkout Loading Issues

    Degraded · Mar 30, 09:23 UTC

    4 h 15 min

    Resolved

  2. Checkout Service Incident

    Degraded · Mar 20, 18:59 UTC

    28 min

    Resolved

February 2026

  1. Intermittent issues with Retain

    Degraded · Feb 27, 15:23 UTC

    9 min

    Resolved

  2. Checkout Payment Failures for AliPay

    Partial outage · Feb 6, 12:40 UTC

    1 h 52 min

    Resolved

December 2025

  1. Delayed notifications

    Partial outage · Dec 11, 02:00 UTC

    7 h 16 min

    Resolved

  2. Some customers are experiencing issues

    Degraded · Dec 5, 08:59 UTC

    46 min

    Resolved

November 2025

  1. Partial Checkout Issues

    Degraded · Nov 18, 12:17 UTC

    2 h 33 min

    Resolved

  2. Issue with the Retain widget functionality

    Major outage · Nov 10, 17:39 UTC

    1 h 25 min

    Resolved

October 2025

  1. Checkout and Order Processing Issue Resolved

    Major outage · Oct 20, 07:36 UTC

    1 d 9 h

    Resolved

  2. Some customers were experiencing issues with PayPal

    Degraded · Oct 16, 15:53 UTC

    1 h 54 min

    Resolved

  3. Some customers were experiencing issues with ProfitWell

    Degraded · Oct 3, 11:44 UTC

    2 d 10 h

    Resolved

September 2025

  1. Some customers are experiencing issues with our buyer emails

    Degraded · Sep 29, 13:15 UTC

    Resolved

  2. Some customers are experiencing issues with our checkout in Paddle Billing and Paddle Classic

    Degraded · Sep 9, 11:37 UTC

    Resolved

  3. Some customers are experiencing issues with our Checkouts

    Degraded · Sep 9, 11:36 UTC

    Resolved

  4. Some customers are experiencing issues processing subscriptions

    Degraded · Sep 9, 11:36 UTC

    Resolved