Orb

Elevated Analytics API Timeouts

Notice · Oct 26, 17:57 UTC · Analytics

Elevated API latencies

Notice · Sep 25, 00:28 UTC · Reads, Webhooks

Elevated latency

Degraded · Sep 24, 18:47 UTC · Reads, Writes, Analytics

Dashboard loading errors for reporting-related surfaces

Degraded · Sep 16, 18:09 UTC

Delays for usage-based invoices

Degraded · Sep 1, 20:48 UTC · Invoicing

Increase rate of API errors

Major outage · Jul 27, 19:51 UTC · Reads, Writes, Analytics

Elevated API latencies, now resolved

Degraded · Jul 23, 14:51 UTC

Asynchronous workloads degradation

Partial outage · Jul 10, 17:11 UTC · Real-time alerting, Webhooks

Transient errors across API endpoints due to database failover

Degraded · Jul 2, 07:34 UTC

Transient errors across API endpoints due to database failover

Notice · Jun 18, 01:09 UTC · Reads, Writes, Analytics

Delayed webhooks

Degraded · Jun 7, 01:45 UTC

Event processing delays

Notice · May 15, 12:00 UTC · Ingest

Elevated errors across API endpoints

Partial outage · May 9, 00:25 UTC · Reads, Writes, Analytics

Elevated errors across API endpoints

Notice · May 8, 00:52 UTC

Intermittent latency spikes

Notice · Apr 16, 10:12 UTC

Elevated usage fetch latencies via API

Degraded · Apr 3, 21:52 UTC

Elevated API timeouts on pending subscription changes endpoints

Degraded · Mar 7, 13:04 UTC · Reads, Writes, Analytics

Data Processing Delays - Reporting Tools Affected

Partial outage · Mar 3, 08:20 UTC · Real-time alerting, Webhooks, Invoicing

Event Ingestion Lag

Notice · Feb 26, 02:00 UTC

Web Application Performance Degradation

Notice · Feb 21, 00:25 UTC

Increased rate of dashboard failures and partial API failures

Partial outage · Feb 18, 04:46 UTC · Reads, Writes

Intermittent dashboard performance degradation

Degraded · Jan 23, 20:41 UTC

Elevated errors across API endpoints

Notice · Dec 6, 16:53 UTC · Reads, Writes, Analytics

Invoice issuance delay

Degraded · Dec 5, 21:52 UTC · Invoicing

Intermittent dashboard load failures

Notice · Nov 14, 19:07 UTC

Event processing delays

Partial outage · Oct 29, 12:21 UTC · Real-time alerting, Invoicing

Processing delays

Degraded · Oct 20, 07:38 UTC · Reads, Writes, Analytics, Real-time alerting

API Ingestion degraded

Degraded · Sep 16, 17:42 UTC · Ingest

Elevated errors across API endpoints

Partial outage · Sep 3, 13:28 UTC · Reads, Ingest, Writes, Analytics

Revenue reporting delays

Degraded · Jul 28, 17:32 UTC

Transient analytics 5XX errors

Degraded · Jul 26, 04:01 UTC · Analytics

Delays in asynchronous work

Degraded · Jul 3, 01:31 UTC · Real-time alerting

Elevated API Errors

Notice · Jun 28, 01:13 UTC · Reads, Writes, Analytics

Elevated errors across API endpoints

Partial outage · Jun 12, 19:22 UTC · Reads, Writes, Analytics

Increased latency on read and analytics endpoints

Notice · May 16, 08:51 UTC · Reads, Analytics

Increased datastore latency resulting in timeouts

Notice · Apr 10, 08:25 UTC

Errors on invoice and customer portal usage graphs

Notice · Apr 7, 18:32 UTC

Elevated API error rates

Notice · Apr 1, 20:26 UTC

Elevated API response times and error rates

Notice · Mar 31, 20:01 UTC

Error loading customer pages

Notice · Mar 21, 21:43 UTC

Elevated errors across API endpoints

Notice · Mar 3, 22:39 UTC · Reads, Writes, Analytics

Event ingestion delays

Degraded · Feb 28, 19:43 UTC · Ingest

Elevated API and async error rates from 17:52 - 17:55 UTC

Notice · Feb 28, 18:05 UTC

Elevated API error rate

Notice · Feb 7, 23:10 UTC · Reads, Ingest, Writes, Analytics

Elevated error rates on subscription related endpoints

Partial outage · Jan 28, 23:00 UTC

Potential delays in "Usage Patterns and Balance Events" webhooks

Notice · Jan 5, 19:09 UTC · Webhooks

Data Export Delays for Daily Line Item Revenue and Invoice Line Item Billing resources

Notice · Dec 10, 19:56 UTC

Python SDK Warning

Notice · Nov 28, 20:45 UTC

Elevated rate of dashboard failures

Notice · Nov 26, 19:29 UTC

Elevated API errors and delayed async processing

Notice · Oct 29, 13:09 UTC · Reads, Writes, Analytics