Onshape

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Components

Onshape reports all 19 components operational. As listed on its status page, read 3 min ago.

  • North America · Onshape CAD Service (https://cad.onshape.com)Operational
  • External Email Service · External ServicesOperational
  • AWS Western Europe (eu-west-1) · Cloud Hosting ProviderOperational
  • US Government West · Onshape Government CAD ServiceOperational
  • Stripe Billing Service · External ServicesOperational
  • Western Europe · Onshape CAD Service (https://cad.onshape.com)Operational
  • AWS Australia (ap-southeast-2) · Cloud Hosting ProviderOperational
  • US Government East · Onshape Government CAD ServiceOperational
  • Company Website (https://www.onshape.com)Operational
  • Southeast Asia · Onshape CAD Service (https://cad.onshape.com)Operational
  • AWS Southeast Asia (ap-southeast-1) · Cloud Hosting ProviderOperational
  • Arena · External ServicesOperational
  • Australia · Onshape CAD Service (https://cad.onshape.com)Operational
  • Onshape Support Service (https://onshape.zendesk.com)Operational
  • AWS Northeast Asia (ap-northeast-1) · Cloud Hosting ProviderOperational
  • Onshape Community Forum (https://forum.onshape.com)Operational
  • Northeast Asia · Onshape CAD Service (https://cad.onshape.com)Operational
  • AWS North America (us-west-2) · Cloud Hosting ProviderOperational
  • Onshape Learning Center (https://learn.onshape.com)Operational
Reported uptime
99.87%
From published incidents, 89 of 90 days covered
Published incidents
16
Active in the last 90 days
Days affected
11
Out of the last 90, any severity
Last incident
11 d ago
Started Oct 30, 17:41 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

October 2026

  1. Unable to open documents in US-West

    Partial outage · Oct 30, 17:41 UTC · North America, Western Europe, Southeast Asia, Australia +1

    14 min

    Official (opens in a new tab)

    Resolved

  2. Issues loading toolbars in documents

    Partial outage · Oct 30, 17:34 UTC · North America, Western Europe, Southeast Asia, Australia +1

    4 min

    Official (opens in a new tab)

    Resolved

  3. Failed signups and version creation failures

    Degraded · Oct 22, 01:41 UTC

    Official (opens in a new tab)

    Resolved

  4. Errors creating accounts, problems loading documents

    Partial outage · Oct 21, 14:36 UTC · North America, Western Europe, Southeast Asia, Australia +1

    1 h 52 min

    Official (opens in a new tab)

    Resolved

  5. Exports are delayed in all regions, interruptions when modeling.

    Partial outage · Oct 20, 14:15 UTC · North America, Western Europe, Southeast Asia, Australia +1

    1 h 31 min

    Official (opens in a new tab)

    Resolved

  6. Intermittent Performance degradation

    Partial outage · Oct 16, 00:09 UTC · North America, Western Europe, Southeast Asia, Australia +1

    1 h 24 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. Drawings performance degradation

    Degraded · Sep 29, 18:55 UTC · North America

    32 min

    Official (opens in a new tab)

    Resolved

  2. Import and export delays in the EU region

    Degraded · Sep 20, 18:10 UTC · North America, Western Europe, Southeast Asia, Australia +1

    15 min

    Official (opens in a new tab)

    Resolved

  3. Imports and exports are delayed

    Degraded · Sep 18, 21:27 UTC · North America, Western Europe, Southeast Asia, Australia +1

    45 min

    Official (opens in a new tab)

    Resolved

  4. Translation/Export degraded performance.

    Degraded · Sep 15, 16:06 UTC · Western Europe

    2 h 42 min

    Official (opens in a new tab)

    Resolved

  5. Degraded modeling performance

    Degraded · Sep 15, 14:49 UTC · North America, Western Europe, Southeast Asia, Australia +1

    1 h 15 min

    Official (opens in a new tab)

    Resolved

  6. Exports are delayed in all regions

    Degraded · Sep 15, 13:01 UTC · North America, Western Europe, Southeast Asia, Australia +1

    38 min

    Official (opens in a new tab)

    Resolved

  7. Imports/exports/notifications are not working

    Partial outage · Sep 11, 16:55 UTC · North America, Western Europe, Southeast Asia, Australia +1

    1 h 42 min

    Official (opens in a new tab)

    Resolved

  8. Delayed import/exports in select regions

    Partial outage · Sep 10, 16:21 UTC · North America, Western Europe

    32 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. Increased errors in US-West region

    Partial outage · Aug 20, 17:54 UTC · North America

    1 h 25 min

    Official (opens in a new tab)

    Resolved

  2. Increased errors in US-West region

    Partial outage · Aug 20, 17:26 UTC · North America

    10 min

    Official (opens in a new tab)

    Resolved

  3. Errors and performance delays in the US region

    Notice · Aug 15, 23:48 UTC

    Official (opens in a new tab)

    Resolved

  4. Signups partially blocked

    Notice · Aug 15, 23:42 UTC · Company Website (https://www.onshape.com)

    1 d 14 h

    Official (opens in a new tab)

    Resolved

  5. High error rates and document open failures in US region

    Partial outage · Aug 4, 12:12 UTC · North America

    33 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. Increased error rates and decreased performance in Australia region

    Degraded · Jul 30, 01:10 UTC · Australia

    1 h 11 min

    Official (opens in a new tab)

    Resolved

  2. Arena integration is not working

    Degraded · Jul 13, 20:06 UTC · Arena

    1 h 9 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. Webhooks are not working

    Degraded · Jun 16, 16:54 UTC · North America, Western Europe, Southeast Asia, Australia +1

    1 h 11 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. Performance issues in North America and Western Europe regions

    Degraded · May 24, 19:33 UTC · North America, Western Europe

    20 min

    Official (opens in a new tab)

    Resolved

  2. Performance issues in Northeast Asia region

    Degraded · May 22, 00:27 UTC · Northeast Asia

    46 min

    Official (opens in a new tab)

    Resolved

  3. Enterprise analytics is not working

    Notice · May 15, 19:11 UTC

    1 h 28 min

    Official (opens in a new tab)

    Resolved

  4. Unable to open documents in US-West

    Partial outage · May 15, 18:00 UTC · North America, Western Europe, Southeast Asia, Australia +1

    2 h 38 min

    Official (opens in a new tab)

    Resolved

  5. "Too many requests" when trying to sign in

    Degraded · May 14, 15:46 UTC

    19 min

    Official (opens in a new tab)

    Resolved

  6. Unable to open documents in US-West region

    Partial outage · May 13, 16:19 UTC

    Official (opens in a new tab)

    Resolved

  7. Degraded performance for Onshape services in US West and EU West

    Degraded · May 6, 18:33 UTC · North America

    26 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Unable to open documents in US-West region.

    Major outage · Apr 20, 18:09 UTC · North America

    41 min

    Official (opens in a new tab)

    Resolved

  2. 502 Gateway Not Responding errors

    Major outage · Apr 19, 16:05 UTC · North America, Western Europe, Southeast Asia, Australia +1

    1 h 21 min

    Official (opens in a new tab)

    Resolved

  3. Unable to login to Onshape in the Southeast Asia region

    Major outage · Apr 7, 07:36 UTC · Southeast Asia

    1 h 3 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. Unable to open documents in multiple regions.

    Major outage · Mar 24, 19:48 UTC · North America, Western Europe, Southeast Asia, Australia +1

    18 min

    Official (opens in a new tab)

    Resolved

  2. Degraded performance for Onshape services in US-West

    Degraded · Mar 18, 18:12 UTC · North America

    22 min

    Official (opens in a new tab)

    Resolved

  3. Unable to open documents in all regions

    Major outage · Mar 18, 16:20 UTC · North America, Western Europe, Southeast Asia, Australia +1

    1 h 44 min

    Official (opens in a new tab)

    Resolved

February 2026

  1. Documents unable to be opened following Onshape update

    Notice · Feb 20, 21:06 UTC

    Official (opens in a new tab)

    Resolved

January 2026

  1. Unable to open documents in Onshape Government

    Major outage · Jan 28, 19:47 UTC

    Official (opens in a new tab)

    Resolved

  2. CAD import and export delays in Western Europe

    Degraded · Jan 28, 16:44 UTC · Western Europe

    3 h 7 min

    Official (opens in a new tab)

    Resolved

  3. Increased error count in Onshape Government West

    Partial outage · Jan 27, 21:09 UTC · US Government West

    19 min

    Official (opens in a new tab)

    Resolved

  4. Connection errors to cad.onshape.com in the Asia Pacific regions

    Partial outage · Jan 22, 02:37 UTC · Southeast Asia, Australia, Northeast Asia

    1 h 32 min

    Official (opens in a new tab)

    Resolved

  5. Unable to connect to Onshape

    Major outage · Jan 20, 01:51 UTC · North America, Western Europe, Southeast Asia, Australia +1

    31 min

    Official (opens in a new tab)

    Resolved

  6. High failure rate when opening documents in the Europe region

    Degraded · Jan 15, 08:12 UTC · Western Europe

    3 h 5 min

    Official (opens in a new tab)

    Resolved

  7. Unable to create toolpaths in CAM Studio

    Degraded · Jan 13, 18:30 UTC · North America, Western Europe, Southeast Asia, Australia +1

    59 min

    Official (opens in a new tab)

    Resolved

  8. Increase in release management-related errors

    Degraded · Jan 13, 17:24 UTC · North America, Western Europe, Southeast Asia, Australia +1

    2 d 2 h

    Official (opens in a new tab)

    Resolved

  9. Increased errors within release management

    Degraded · Jan 9, 19:44 UTC · North America, Western Europe, Southeast Asia, Australia +1

    15 min

    Official (opens in a new tab)

    Resolved

  10. Unable to open documents in multiple regions.

    Major outage · Jan 7, 15:17 UTC · North America, Western Europe, Southeast Asia, Australia +1

    43 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. Degraded performance for Onshape services

    Partial outage · Dec 12, 18:37 UTC · North America

    9 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. Errors when processing 3D imports and exports

    Notice · Nov 25, 18:39 UTC · North America, Western Europe, Southeast Asia, Australia +1

    12 h 58 min

    Official (opens in a new tab)

    Resolved

  2. Slow performance and errors when signing in

    Notice · Nov 25, 17:26 UTC · North America

    14 h 10 min

    Official (opens in a new tab)

    Resolved

  3. Errors when processing drawing exports

    Notice · Nov 25, 16:35 UTC · North America, Western Europe, Southeast Asia, Australia +1

    15 h 1 min

    Official (opens in a new tab)

    Resolved