Mural

Authentication Error for some SAML SSO users

Partial outage · Aug 4, 21:01 UTC · Authentication

Some users are unable to sign in to Mural

Degraded · Apr 17, 16:13 UTC · Authentication

Mural Collaboration Issue - murals not loading

Partial outage · Mar 26, 13:24 UTC · Realtime collaboration

Some users are receiving an "Offline" message when working in Mural

Partial outage · Nov 25, 10:04 UTC · Authentication

Users are unable to sign in to Mural

Major outage · Oct 29, 16:13 UTC · Authentication, Billing, Canvas, Exports +5

Mural website service interruption - login still available under app.mural.co

Partial outage · Oct 20, 15:45 UTC · Website

Search feature is returning blank content

Partial outage · Aug 4, 14:22 UTC · Search

Mural Exports

Partial outage · Apr 28, 19:36 UTC · Exports

Mural notification emails

Major outage · Jan 30, 09:27 UTC · Notifications

Mural exports issue

Partial outage · Nov 5, 19:55 UTC · Exports

Mural's AI clustering service is momentarily non-functional (Enterprise)

Degraded · Sep 16, 14:40 UTC · Realtime collaboration

Users getting prompted to leave the network to continue

Partial outage · Mar 6, 17:56 UTC · Authentication, Realtime collaboration

Users are unable to sign In to Mural

Major outage · Feb 2, 14:27 UTC · Authentication, Mural Database, Realtime collaboration

Users are unable to consistently sign In to Mural

Major outage · Jan 24, 22:09 UTC · Authentication

Mural Notifications Delay

Degraded · Jan 16, 18:20 UTC · Notifications

Mural collaboration issue - right-clicking on objects within the canvas causes Mural to display a blank screen

Degraded · Jan 4, 22:01 UTC · Canvas

Some users are unable to sign in to Mural

Partial outage · Dec 21, 19:01 UTC · Authentication

Users are unable to sign In to Mural

Major outage · Dec 4, 23:34 UTC · Authentication

Mural users are unable to log in

Major outage · Nov 13, 12:01 UTC · Authentication

Image search returns no results within murals

Degraded · Nov 9, 13:51 UTC · Canvas

Some icons will not appear when added to a mural

Degraded · Oct 13, 10:56 UTC · Canvas

Invalid signature error when signing in with SSO

Degraded · Jul 14, 11:26 UTC · Authentication, Learning, Website

Degradation of the Microsoft Teams integration

Degraded · Apr 3, 14:39 UTC · Authentication, Billing, Learning, Canvas +7

Mural Collaboration Issue - murals slow in loading

Partial outage · Jan 25, 08:27 UTC · Realtime collaboration

Redirected URL is invalid error when logging in to Mural in MS Teams and Zoom

Degraded · Jan 19, 08:36 UTC

MURAL Exports Delay

Partial outage · Dec 5, 20:27 UTC · Exports

MURAL "Workspace members" page is not loading

Degraded · Dec 2, 20:23 UTC · Billing

MURAL Collaboration Issue

Major outage · Nov 30, 10:05 UTC · Realtime collaboration

Access blocked when logging in to MURAL

Degraded · Nov 24, 20:34 UTC

Users are unable to access murals or log in to their accounts "something went wrong" error

Major outage · Oct 15, 02:47 UTC · Realtime collaboration

Users are unable to sign In to MURAL

Partial outage · Sep 28, 06:49 UTC · Authentication, Website, Realtime collaboration

Users are unable to sign In to MURAL

Partial outage · Sep 23, 10:09 UTC · Authentication

Creating MURAL Workspaces

Degraded · Aug 31, 20:05 UTC · Mural Database

MURAL Real-Time Collaboration Latency

Degraded · Aug 16, 15:54 UTC · Canvas, Website, Realtime collaboration, Search

MURAL Email Notifications Delay

Degraded · Jul 20, 19:14 UTC · Notifications

MURAL Notifications Delay

Degraded · Jun 17, 22:37 UTC · Notifications

Some users are unable to access their murals

Partial outage · Jun 14, 09:59 UTC · Website

Some users are unable to access certain murals

Notice · Jun 12, 09:39 UTC

Users are unable to access MURAL

Major outage · Jun 12, 01:32 UTC · Authentication, Realtime collaboration

MURAL Collaboration Issue

Partial outage · Jun 10, 16:32 UTC · Realtime collaboration

Customers on private tenants with BYOK are not able to log in

Degraded · May 2, 13:58 UTC · Authentication, Billing, Learning, Canvas +7

MURAL Collaboration Issue

Notice · Mar 23, 17:38 UTC

MURAL loading time issue

Degraded · Mar 7, 11:00 UTC · Canvas

MURAL search bar and email service issues

Partial outage · Feb 18, 22:45 UTC · Exports, Notifications, Search

MURAL Canvas Issue - Icons not loading properly

Degraded · Dec 17, 12:08 UTC · Authentication, Billing, Learning, Canvas +6

MURAL Connectivity Issue - MURAL and murals are slow to load

Partial outage · Dec 15, 16:31 UTC · Authentication, Realtime collaboration

Users experience icons disappearing on the mural and are no longer available in the icon library when searched

Partial outage · Nov 19, 09:40 UTC · Realtime collaboration

Uploading images to murals

Partial outage · Nov 9, 15:45 UTC · Canvas

Users are unable to sign in to MURAL

Partial outage · Sep 27, 22:02 UTC · Authentication

Some users are unable to sign in to MURAL

Partial outage · Sep 16, 02:24 UTC · Authentication