Mezmo

Impact of AWS Issues

Degraded · Oct 20, 17:00 UTC · Log Ingestion (Agent/REST API/Code Libraries), Ingestion / Sources, Log Ingestion (Syslog), Web App +1

Search performance issues

Partial outage · Sep 15, 20:18 UTC · Search, Livetail

Problems with Search

Notice · Sep 9, 20:49 UTC · Search, Livetail

Issue with Search

Major outage · Sep 8, 19:55 UTC · Search

Intermittent issues

Degraded · Jun 9, 10:02 UTC · Web App

Log availability and search performance temporarily degraded

Notice · Apr 14, 20:12 UTC

Issues accessing logs in boards and screens

Degraded · Apr 11, 19:17 UTC · Web App

Intermittent Pipeline Service Degradation

Degraded · Apr 2, 20:08 UTC · Ingestion / Sources

Unable to view the logs

Partial outage · Mar 18, 13:33 UTC · Web App, Search

New logs are not available for some accounts

Degraded · Dec 12, 21:51 UTC · Search

Intermittent Pipeline Service Degradation

Degraded · Dec 9, 17:32 UTC · Destinations

Pipeline Web UI is Unresponsive

Major outage · Oct 26, 01:00 UTC · Web App

Intermittent user session timeouts, requiring periodic re-authentication

Degraded · Dec 4, 12:06 UTC · Web App

Web UI is unresponsive and ingestion of log lines halted

Partial outage · Aug 29, 21:01 UTC · Web App

User sessions are timing out and customers are required to login again

Degraded · Jun 19, 11:09 UTC · Web App

The Web UI is not accessible

Major outage · May 1, 20:18 UTC · Web App

Searches are running slowly

Partial outage · Feb 10, 18:11 UTC · Search

Intermittent delays loading Web UI and running searches

Partial outage · Feb 6, 20:48 UTC · Web App, Search, Livetail

Degraded performance for WebUI, Ingestion, Alerting, Searching, Live Tail, Graphing, and Timelines

Degraded · Oct 5, 14:58 UTC · Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog), Web App +3

Some customers' logs are not currently being processed

Partial outage · Jun 30, 21:36 UTC · Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog)

Log lines not ingested

Major outage · Jun 2, 21:44 UTC · Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog)

Alerts not triggering

Major outage · Apr 5, 18:23 UTC · Alerting

Ingestion of new logs to our Syslog endpoint – for logs sent using a custom port, only – is intermittently delayed

Notice · Feb 26, 19:51 UTC · Log Ingestion (Syslog)

Ingestion of new logs — for Syslog only - Partial Outage

Partial outage · Feb 24, 22:45 UTC · Log Ingestion (Syslog)

Ingestion of new logs — for Syslog only - is intermittently failing

Partial outage · Feb 18, 01:41 UTC · Log Ingestion (Syslog)

Some logs submitted over syslog using custom ports are not being correctly formatted and are not available for Alerting, Searching, Timelines, Graphs, and Live Tail.

Partial outage · Feb 16, 19:58 UTC · Log Ingestion (Syslog)

Delays in Alerting, Searching, Live Tail, Graphing, and Timelines. WebUI intermittently unavailable.

Notice · Feb 8, 13:38 UTC · Web App, Search, Alerting, Livetail

Ingestion, Searching, Live Tail, Alerting, Graphing, and Timelines Delays

Major outage · Jan 26, 16:10 UTC · Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog), Web App +3

Many services briefly halted due to Cloud Provider incident

Notice · Jan 20, 19:57 UTC · Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog), Web App +3

Web UI and Ingestion are intermittently unavailable. Alerting is halted and new Live Tail sessions can't be started.

Degraded · Jan 18, 22:59 UTC · Web App

Live Tail and Searching Delays

Degraded · Jan 3, 19:12 UTC · Search, Livetail

Alerting, Searching, Live Tail, Graphing, and Timelines Delays

Degraded · Nov 23, 16:42 UTC · Search, Alerting, Livetail

Indexing, Livetail Performance, Search, and Alerting Delays

Degraded · Nov 22, 19:01 UTC · Search, Alerting, Livetail

Web App is Unreachable

Notice · Nov 9, 00:31 UTC

Emails Are Not Being Sent

Partial outage · Oct 28, 18:13 UTC · Alerting

Some customers are not able to login to our UI

Partial outage · Oct 7, 17:52 UTC · Web App

Email Alerts Are Not Being Sent

Partial outage · Oct 6, 21:29 UTC · Alerting

Search and Live Tail Intermittent Failures

Partial outage · Aug 19, 13:56 UTC · Search, Livetail

Issue with search

Notice · Jul 27, 22:57 UTC · Search

Search and Live Tail Intermittent Failures

Notice · Jul 5, 17:49 UTC · Search, Livetail

Searches not returning results

Degraded · May 8, 18:36 UTC · Search

Search performance degraded.

Partial outage · Apr 30, 12:38 UTC · Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog), Search +3

Web UI is temporarily unavailable

Partial outage · Apr 23, 06:17 UTC · Web App, Search, Livetail

LogDNA Web UI is unresponsive

Partial outage · Apr 20, 09:04 UTC · Web App, Search, Livetail

For some customers, newly submitted logs are only appearing in the UI after long delays

Degraded · Mar 24, 22:38 UTC · Search, Alerting, Livetail, Archiving

Logs are not searchable in web app

Partial outage · Mar 4, 08:00 UTC · Web App, Search, Livetail

Indexing Delay

Degraded · Feb 26, 12:50 UTC · Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog), Web App +2

Web UI unavailable and ingestion has stopped

Major outage · Jan 14, 20:05 UTC · Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog), Web App

Service Unavailable

Degraded · Dec 17, 23:29 UTC · Log Ingestion (Agent/REST API/Code Libraries), Log Ingestion (Heroku), Log Ingestion (Syslog), Web App +4

Webapp Unavailable

Partial outage · Dec 16, 22:54 UTC · Web App