LiveChat

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 2 min ago

Components

LiveChat reports all 6 components operational. As listed on its status page, read 2 min ago.

  • Chat widgetOperational
  • Agent appsOperational
  • APIOperational
  • IntegrationsOperational
  • Support chat on www.livechat.comOperational
  • Subprocessors' serviceOperational
Reported uptime
99.89%
From published incidents, 89 of 90 days covered
Published incidents
3
Active in the last 90 days
Days affected
4
Out of the last 90, any severity
Last incident
28 d ago
Started Oct 14, 02:08 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

October 2026

  1. Workflows malfunction

    Degraded · Oct 14, 02:08 UTC

    1 h 51 min

    Resolved

  2. Workflows malfunction

    Partial outage · Oct 12, 17:21 UTC

    7 h 39 min

    Resolved

September 2026

  1. Login issues

    Degraded · Sep 26, 13:00 UTC

    58 min

    Resolved

July 2026

  1. Issues with opening files

    Degraded · Jul 28, 11:27 UTC

    1 d 1 h

    Resolved

  2. Workflow degraded performance

    Degraded · Jul 10, 02:24 UTC

    17 min

    Resolved

June 2026

  1. Workflow degraded performance

    Degraded · Jun 12, 22:25 UTC

    1 h 6 min

    Resolved

May 2026

  1. LiveChat - Issues with reports from Export Raw Data

    Partial outage · May 25, 05:30 UTC

    44 min

    Resolved

  2. Workflows delay

    Notice · May 19, 02:11 UTC

    2 h 4 min

    Resolved

  3. Issues with adding new Knowledge Sources

    Degraded · May 13, 11:33 UTC

    33 min

    Resolved

February 2026

  1. LiveChat - outage

    Major outage · Feb 25, 04:33 UTC

    1 d 5 h

    Resolved

  2. Messages sent via the chat widget are delayed

    Degraded · Feb 21, 18:26 UTC

    32 min

    Resolved

  3. Messages sent in the chat widget may be delayed

    Degraded · Feb 10, 17:04 UTC

    1 h 6 min

    Resolved

January 2026

  1. Performance degradation of our services

    Degraded · Jan 20, 23:28 UTC

    2 h 14 min

    Resolved

  2. Performance degradation of our services

    Degraded · Jan 20, 16:24 UTC

    4 h 12 min

    Resolved

  3. Chat widget not working on Text websites

    Degraded · Jan 20, 14:50 UTC

    18 min

    Resolved

  4. Chat widget performance degradation

    Degraded · Jan 20, 14:49 UTC

    18 min

    Resolved

  5. Some users might not be able to access the LiveChat app

    Degraded · Jan 13, 07:03 UTC

    9 min

    Resolved

December 2025

  1. Web application - degraded performance

    Notice · Dec 22, 11:54 UTC

    Resolved

  2. Connection issues

    Notice · Dec 22, 11:53 UTC

    Resolved

  3. Chats drop

    Notice · Dec 22, 11:53 UTC

    Resolved

  4. Login problems

    Notice · Dec 22, 11:53 UTC

    Resolved

  5. Database problems

    Notice · Dec 22, 11:53 UTC

    Resolved

  6. Connection issues

    Notice · Dec 22, 11:53 UTC

    Resolved

  7. DDoS attack

    Notice · Dec 22, 11:53 UTC

    Resolved

  8. DNS issue

    Notice · Dec 22, 11:53 UTC

    Resolved