Kong Konnect

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 2 min ago

Components

Kong Konnect reports all 3 components operational. As listed on its status page, read 2 min ago.

  • Kong Konnect CloudOperational
  • Kong InsomniaOperational
  • Kong Support PortalOperational
Reported uptime
99.98%
From published incidents, 89 of 90 days covered
Published incidents
4
Active in the last 90 days
Days affected
7
Out of the last 90, any severity
Last incident
17 h ago
Started Nov 10, 12:05 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

0

None matched in NVD.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

2

Linked to the official write-ups.

Incident timeline

November 2026

  1. Customer Hybrid AI Gateway Dataplanes on version 2.0.x, 2.1.x, and 2.2.x may be disconnected from Konnect

    Degraded · Nov 10, 12:05 UTC · Kong Konnect Cloud

    7 h 13 min

    Official (opens in a new tab)

    Resolved

October 2026

  1. Users unable to assign roles in Konnect

    Partial outage · Oct 26, 21:30 UTC · Kong Konnect Cloud

    52 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. Search ingestion delayed in US Region

    Degraded · Sep 29, 19:30 UTC · Kong Konnect Cloud

    1 d 13 h

    Official (opens in a new tab)

    Resolved

August 2026

  1. Analytics queries may be unavailable or returning incomplete data in EU.

    Degraded · Aug 19, 20:39 UTC · Kong Konnect Cloud

    4 h 37 min

    Official (opens in a new tab)

    Resolved

  2. Elevated error rates from control plane APIs in US Region

    Notice · Aug 17, 22:10 UTC · Kong Konnect Cloud

    Official (opens in a new tab)

    Resolved

  3. Some analytics ingestion is lagging in US prod

    Degraded · Aug 11, 14:31 UTC · Kong Konnect Cloud

    15 h 29 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. Performing Infrastructure Maintenance - US Region

    Maintenance · Jul 31, 23:25 UTC · Kong Konnect Cloud

    42 min

    Official (opens in a new tab)

    Resolved

  2. Instability across Konnect services in EU

    Notice · Jul 24, 14:16 UTC

    Official (opens in a new tab)

    Resolved

  3. Konnect UI Login Degraded

    Degraded · Jul 13, 07:10 UTC · Kong Konnect Cloud

    1 h 59 min

    Official (opens in a new tab)

    Resolved

  4. Konnect Observability UI Experience Degraded

    Notice · Jul 10, 01:55 UTC · Kong Konnect Cloud

    46 min

    Official (opens in a new tab)

    Resolved

  5. Increased error rate in the Portal APIs

    Notice · Jul 2, 13:56 UTC · Kong Konnect Cloud

    5 min

    Official (opens in a new tab)

    Resolved

  6. Authentication issue in IN Region for Konnect Control Plane

    Notice · Jul 2, 09:51 UTC

    Official (opens in a new tab)

    Resolved

June 2026

  1. Konnect UI experiencing application error state

    Notice · Jun 16, 18:43 UTC · Kong Konnect Cloud

    18 h 39 min

    Official (opens in a new tab)

    Resolved

  2. Konnect UI Degradation

    Degraded · Jun 15, 07:16 UTC

    Official (opens in a new tab)

    Resolved

  3. Investigating incorrectly filtered results from Developers list API

    Degraded · Jun 9, 19:08 UTC · Kong Konnect Cloud

    25 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. Custom Plugin Validation was failing in US region

    Notice · May 26, 15:41 UTC · Kong Konnect Cloud

    1 h 31 min

    Official (opens in a new tab)

    Resolved

  2. Dev Portals unreachable in SG Region

    Partial outage · May 20, 14:04 UTC · Kong Konnect Cloud

    21 min

    Official (opens in a new tab)

    Resolved

  3. Konnect Control Plane down in US Region

    Major outage · May 19, 21:22 UTC · Kong Konnect Cloud

    33 min

    Official (opens in a new tab)

    Resolved

  4. Analytics in AU region is experiencing issues

    Degraded · May 11, 03:06 UTC · Kong Konnect Cloud

    13 min

    Official (opens in a new tab)

    Resolved

  5. Some dataplanes incorrectly showing 'out of sync' in Konnect UI

    Notice · May 8, 20:00 UTC

    Official (opens in a new tab)

    Resolved

April 2026

  1. Loss of analytics payload from data plane node (US Only)

    Partial outage · Apr 10, 18:07 UTC · Kong Konnect Cloud

    3 h 5 min

    Official (opens in a new tab)

    Resolved

  2. OIDC tls_client_auth_ssl_verify field defaulted to `false` for new updates not explicitly setting the property

    Notice · Apr 9, 18:06 UTC · Kong Konnect Cloud

    Official (opens in a new tab)

    Resolved

  3. Konnect Control Plane Default Changes due to 3.14 Release and Secure by Default

    Partial outage · Apr 8, 16:20 UTC · Kong Konnect Cloud

    5 h 13 min

    Official (opens in a new tab)

    Resolved

  4. Some Dataplanes could incorrectly show mismatches between expected_hash and their config version

    Notice · Apr 2, 21:47 UTC

    Official (opens in a new tab)

    Resolved

  5. Interacting with PATs in a degraded state

    Notice · Apr 1, 19:18 UTC · Kong Konnect Cloud

    1 h 0 min

    Official (opens in a new tab)

    Resolved

  6. Some Dataplanes Incorrectly Reporting Out of Sync

    Notice · Apr 1, 06:30 UTC · Kong Konnect Cloud

    Official (opens in a new tab)

    Resolved

March 2026

  1. Dev Portals unreachable in ME region

    Major outage · Mar 19, 16:30 UTC · Kong Konnect Cloud

    2 h 26 min

    Official (opens in a new tab)

    Resolved

  2. Degradation in ME region impacting DevPortal, Debugger, and node listing.

    Major outage · Mar 18, 20:13 UTC · Kong Konnect Cloud

    31 min

    Official (opens in a new tab)

    Resolved

  3. Konnect Singapore Region - Partial Degradation - Portal Emails and Application Registration Delayed

    Degraded · Mar 8, 20:23 UTC · Kong Konnect Cloud

    3 h 16 min

    Official (opens in a new tab)

    Resolved

  4. Kong Identity is unable to mint tokens in all regions

    Partial outage · Mar 4, 22:09 UTC · Kong Konnect Cloud

    52 min

    Official (opens in a new tab)

    Resolved

  5. Increase in dropped dataplane connections and re-connections on US Konnect Control Plane

    Notice · Mar 3, 17:23 UTC

    Official (opens in a new tab)

    Resolved

  6. Major outage in Konnect Middle East region due to loss of mutliple availability zones

    Partial outage · Mar 1, 20:07 UTC · Kong Konnect Cloud

    119 d 19 h

    Official (opens in a new tab)

    Resolved

February 2026

  1. Delays in propagating Access Control Enforcement (ACE) changes to Dataplanes in US Region

    Degraded · Feb 25, 12:17 UTC · Kong Konnect Cloud

    2 h 39 min

    Official (opens in a new tab)

    Resolved

  2. Partial Outage on Konnect Control Plane

    Partial outage · Feb 23, 11:32 UTC · Kong Konnect Cloud

    19 min

    Official (opens in a new tab)

    Resolved

  3. Elevated error rate on Search and Analytics APIs

    Degraded · Feb 20, 14:51 UTC · Kong Konnect Cloud

    2 h 44 min

    Official (opens in a new tab)

    Resolved

  4. Login page display degradation for some users - Login capability unaffected

    Notice · Feb 11, 01:14 UTC · Kong Konnect Cloud

    5 h 3 min

    Official (opens in a new tab)

    Resolved

  5. Provisioning failures for serverless gateways

    Degraded · Feb 8, 11:13 UTC · Kong Konnect Cloud

    23 h 8 min

    Official (opens in a new tab)

    Resolved

  6. Proactive notification: Rolling out a new permissions system for Konnect

    Partial outage · Feb 2, 20:33 UTC · Kong Konnect Cloud

    22 d 15 h

    Official (opens in a new tab)

    Resolved

January 2026

  1. Some Konnect API's calls are dropping connections before completing

    Degraded · Jan 29, 09:17 UTC · Kong Konnect Cloud

    30 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. [After the Fact] Certificate Updates without SNIs lost SNI mappings for a period of time on November 6th

    Partial outage · Dec 19, 03:12 UTC

    RCA published (opens in a new tab)

    Postmortem

November 2025

  1. Konnect Developer Portals and Insomnia experiencing intermittent errors

    Degraded · Nov 18, 13:01 UTC · Kong Konnect Cloud

    2 h 45 min

    Official (opens in a new tab)

    Resolved

October 2025

  1. Konnect API and UI is experiencing increased 502s

    Partial outage · Oct 20, 21:16 UTC · Kong Konnect Cloud

    16 h 51 min

    Official (opens in a new tab)

    Resolved

  2. AWS Incident Reference: Ongoing service disruption in us-east-1 region

    Degraded · Oct 20, 07:11 UTC · Kong Konnect Cloud

    1 d 7 h

    Official (opens in a new tab)

    Resolved

  3. Elevated DP connection error rates in the US

    Degraded · Oct 17, 09:58 UTC · Kong Konnect Cloud

    2 h 5 min

    Official (opens in a new tab)

    Resolved

  4. Audit Log Configurations are Unavailable in UI

    Degraded · Oct 6, 16:00 UTC · Kong Konnect Cloud

    1 h 53 min

    RCA published (opens in a new tab)

    Postmortem

  5. Control Plane Configuration API Unavailable

    Degraded · Oct 3, 18:09 UTC · Kong Konnect Cloud

    41 min

    Official (opens in a new tab)

    Resolved

September 2025

  1. Investigating issues with Konnect login

    Major outage · Sep 23, 17:58 UTC · Kong Konnect Cloud

    23 min

    Official (opens in a new tab)

    Resolved

July 2025

  1. Published Portal Specification are Not Properly Rendering

    Degraded · Jul 23, 16:57 UTC · Kong Konnect Cloud

    6 min

    Official (opens in a new tab)

    Resolved

  2. Delay in Provisioning for New Cloud Gateways

    Notice · Jul 22, 18:30 UTC · Kong Konnect Cloud

    1 h 40 min

    Official (opens in a new tab)

    Resolved

  3. Corporate website konghq.com is unreachable

    Notice · Jul 17, 11:51 UTC

    36 min

    Official (opens in a new tab)

    Resolved