Klarna

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 4 min ago

Components

Klarna reports all 3 components operational. As listed on its status page, read 4 min ago.

  • Europe · Klarna PaymentsOperational
  • North America · Klarna PaymentsOperational
  • Asia Pacific · Transaction history in the appOperational
Reported uptime
99.87%
From published incidents, 89 of 90 days covered
Published incidents
11
Active in the last 90 days
Days affected
9
Out of the last 90, any severity
Last incident
2 d ago
Started Nov 9, 06:29 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

1

1 high or critical. In this company's software.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

0

None published on its status page.

Incident timeline

November 2026

  1. Merchant VCN Shopping payments degradation in the US

    Degraded · Nov 9, 06:29 UTC · North America

    55 min

    Official (opens in a new tab)

    Resolved

October 2026

  1. Merchant Settlements / Payouts degradation

    Degraded · Oct 13, 13:25 UTC · Europe, North America

    2 h 51 min

    Official (opens in a new tab)

    Resolved

  2. BankID sign-in degradation in Norway

    Degraded · Oct 12, 11:45 UTC · Europe

    2 h 17 min

    Official (opens in a new tab)

    Resolved

  3. Sign-in and purchase disruption for BankID in Sweden

    Notice · Oct 9, 18:17 UTC

    Official (opens in a new tab)

    Resolved

September 2026

  1. Payments in the App degradation

    Degraded · Sep 18, 05:32 UTC · Europe, North America

    1 h 42 min

    Official (opens in a new tab)

    Resolved

  2. Klarna Payments degradation

    Degraded · Sep 3, 15:22 UTC · Europe, North America, Asia Pacific

    4 h 46 min

    Official (opens in a new tab)

    Resolved

  3. Klarna Payments

    Degraded · Sep 3, 14:59 UTC · Europe, North America, Asia Pacific

    19 min

    Official (opens in a new tab)

    Resolved

  4. Klarna Payments degradation

    Partial outage · Sep 2, 15:50 UTC · Europe

    9 h 3 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. Merchant Portal degradation

    Degraded · Aug 31, 19:19 UTC · North America

    1 h 11 min

    Official (opens in a new tab)

    Resolved

  2. Klarna Payments degradation

    Degraded · Aug 28, 06:12 UTC · North America

    1 h 17 min

    Official (opens in a new tab)

    Resolved

  3. Klarna Payments degradation

    Notice · Aug 25, 16:17 UTC · Europe

    1 min

    Official (opens in a new tab)

    Resolved

  4. Direct Debit is experiencing issues in Austria, Germany and Netherlands

    Degraded · Aug 25, 12:30 UTC · Europe, North America, Asia Pacific

    28 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. Merchant Onboarding degradation using Integration Guides

    Degraded · Jul 29, 17:58 UTC · Europe, North America, Asia Pacific

    4 h 23 min

    Official (opens in a new tab)

    Resolved

  2. Klarna Express Checkout iOS degradation

    Degraded · Jul 24, 08:07 UTC · Europe, North America, Asia Pacific

    20 d 0 h

    Official (opens in a new tab)

    Resolved

June 2026

  1. Customer Service degradation

    Degraded · Jun 1, 09:47 UTC · Europe, North America, Asia Pacific

    3 h 11 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. Klarna US Service Disruption

    Degraded · May 8, 01:28 UTC · North America, North America, North America, North America +7

    10 h 37 min

    Official (opens in a new tab)

    Resolved

  2. Payment Notifications and Order Updates issue

    Degraded · May 7, 08:14 UTC · Europe

    8 h 29 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Banking in the App and Klarna Card degradation

    Partial outage · Apr 30, 12:07 UTC · Europe, Europe

    37 min

    Official (opens in a new tab)

    Resolved

  2. BankID is experiencing issues in Norway and Finland

    Partial outage · Apr 26, 12:12 UTC · Europe, Europe

    45 min

    Official (opens in a new tab)

    Resolved

  3. Sign-in degradation

    Degraded · Apr 18, 03:32 UTC · North America

    2 h 9 min

    Official (opens in a new tab)

    Resolved

  4. Direct Payments in the App degradation

    Degraded · Apr 17, 11:50 UTC · Europe, Europe

    47 min

    Official (opens in a new tab)

    Resolved

  5. Merchant Settlements / Payouts degradation

    Degraded · Apr 9, 08:37 UTC · Europe

    1 d 1 h

    Official (opens in a new tab)

    Resolved

March 2026

  1. Support Chat AI assistant experiencing issues

    Partial outage · Mar 30, 08:59 UTC · Europe, North America, Asia Pacific

    51 min

    Official (opens in a new tab)

    Resolved

  2. Customer Service Chat & Phone Support is experiencing issues

    Partial outage · Mar 25, 11:10 UTC · Europe, Europe, North America, North America +2

    46 min

    Official (opens in a new tab)

    Resolved

  3. Klarna Payments degradation

    Degraded · Mar 22, 11:03 UTC · North America

    1 h 18 min

    Official (opens in a new tab)

    Resolved

  4. Klarna Payments degradation

    Degraded · Mar 22, 03:26 UTC · Europe

    1 h 50 min

    Official (opens in a new tab)

    Resolved

  5. Purchase Flow for Norway is degraded

    Degraded · Mar 17, 12:24 UTC · Europe

    5 h 0 min

    Official (opens in a new tab)

    Resolved

  6. Klarna Payments degradation

    Degraded · Mar 11, 16:18 UTC · North America

    2 h 1 min

    Official (opens in a new tab)

    Resolved

  7. Merchant Portal degradation

    Degraded · Mar 10, 17:33 UTC · Europe, North America, Asia Pacific

    2 h 14 min

    Official (opens in a new tab)

    Resolved

  8. Shopping in the App degradation

    Degraded · Mar 9, 23:45 UTC · Europe, North America, Asia Pacific

    1 h 11 min

    Official (opens in a new tab)

    Resolved

  9. Merchants might experience issues with handling Disputes

    Degraded · Mar 4, 12:54 UTC · Europe, North America, Asia Pacific

    51 min

    Official (opens in a new tab)

    Resolved

  10. Planned Maintenance: Payments in the App

    Maintenance · Mar 4, 02:38 UTC · Europe

    2 h 12 min

    Official (opens in a new tab)

    Resolved

  11. Planned Maintenance: Chat and Disputes in the App

    Maintenance · Mar 3, 04:26 UTC · Europe, Europe

    1 h 8 min

    Official (opens in a new tab)

    Resolved

February 2026

  1. Swish maintenance impacting Swedish payments

    Degraded · Feb 17, 02:01 UTC · Europe

    2 h 3 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. Customer Service degradation

    Partial outage · Jan 31, 08:42 UTC · Europe, North America, Asia Pacific

    2 h 58 min

    Official (opens in a new tab)

    Resolved

  2. Chat AI Assistant degradation in the App

    Degraded · Jan 28, 16:54 UTC · Europe

    8 min

    Official (opens in a new tab)

    Resolved

  3. Klarna Payments degradation

    Degraded · Jan 28, 03:57 UTC · Europe, North America

    33 min

    Official (opens in a new tab)

    Resolved

  4. Sign-in degradation

    Degraded · Jan 24, 15:29 UTC · Europe, North America, Asia Pacific

    2 h 59 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. BankID in Sweden reports low success rate

    Degraded · Dec 22, 06:34 UTC · Europe, Europe

    42 min

    Official (opens in a new tab)

    Resolved

  2. Klarna purchase API degradation

    Degraded · Dec 16, 10:58 UTC · Europe, North America, Asia Pacific

    21 min

    Official (opens in a new tab)

    Resolved

  3. Merchant Operations degradation - Maintenance Ongoing

    Degraded · Dec 15, 08:06 UTC · Europe, North America, Asia Pacific

    4 h 6 min

    Official (opens in a new tab)

    Resolved

  4. Klarna Customer support and other Klarna apps including Purchase Flow service are affected

    Major outage · Dec 5, 09:15 UTC · Europe, North America, Asia Pacific

    1 h 6 min

    Official (opens in a new tab)

    Resolved

  5. Settlement Delays

    Degraded · Dec 3, 08:08 UTC · Europe

    1 d 1 h

    Official (opens in a new tab)

    Resolved

November 2025

  1. Klarna App degradation

    Partial outage · Nov 24, 13:24 UTC · Europe

    7 h 0 min

    Official (opens in a new tab)

    Resolved

  2. Merchant Settlement report degradation

    Degraded · Nov 18, 15:50 UTC · Europe

    24 min

    Official (opens in a new tab)

    Resolved

  3. Merchant Portal degradation - Limited Access to In-store App in Merchant Portal

    Degraded · Nov 14, 15:54 UTC · Europe, North America, Asia Pacific

    1 h 31 min

    Official (opens in a new tab)

    Resolved

October 2025

  1. MVCN degradation

    Degraded · Oct 21, 05:51 UTC · North America, North America, North America

    31 min

    Official (opens in a new tab)

    Resolved

  2. Purchase visualisation delays in US

    Degraded · Oct 20, 21:20 UTC · North America

    4 h 1 min

    Official (opens in a new tab)

    Resolved

  3. Multiple Service degradation in North America

    Degraded · Oct 20, 14:24 UTC · North America, North America, North America, North America

    6 h 48 min

    Official (opens in a new tab)

    Resolved

  4. Multiple Service degradation in North America

    Major outage · Oct 20, 08:16 UTC · North America, North America, North America, North America +3

    2 h 3 min

    Official (opens in a new tab)

    Resolved