Keeper

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 2 min ago

Reported uptime
100%
From published incidents, 89 of 90 days covered
Published incidents
1
Active in the last 90 days
Days affected
1
Out of the last 90, any severity
Last incident
63 d ago
Started Sep 9, 16:32 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

1

0 high or critical. In this company's software.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

22

Linked to the official write-ups.

Incident timeline

September 2026

  1. SMS 2FA issues with AWS aggregator

    Degraded · Sep 9, 16:32 UTC

    3 h 11 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. EU KeeperPAM router and gateway connections

    Notice · Jul 31, 20:00 UTC

    RCA published (opens in a new tab)

    Postmortem

  2. Resolved: Keeper Gateway and KSM API errors

    Partial outage · Jul 8, 18:51 UTC

    23 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. GovCloud region maintenance

    Maintenance · Jun 26, 22:43 UTC

    43 min

    Official (opens in a new tab)

    Resolved

  2. Direct record sharing enforcement issue

    Degraded · Jun 19, 15:05 UTC

    7 h 55 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. API errors during maintenance operation

    Partial outage · Apr 1, 01:40 UTC

    Official (opens in a new tab)

    Resolved

March 2026

  1. Resolved: KeeperPAM Connection Errors in US Data Center

    Partial outage · Mar 23, 17:07 UTC

    4 h 38 min

    RCA published (opens in a new tab)

    Postmortem

  2. Resolved: KeeperPAM Connection Errors in US Data Center

    Partial outage · Mar 16, 18:25 UTC

    26 min

    RCA published (opens in a new tab)

    Postmortem

February 2026

  1. US GovCloud Region - Login Errors Resolved

    Notice · Feb 19, 05:30 UTC

    RCA published (opens in a new tab)

    Postmortem

December 2025

  1. EU data center login errors - Resolved

    Degraded · Dec 2, 22:48 UTC

    1 h 59 min

    RCA published (opens in a new tab)

    Postmortem

October 2025

  1. AWS outage affecting KeeperPAM connections and scheduled rotations

    Partial outage · Oct 20, 17:25 UTC

    3 h 6 min

    Official (opens in a new tab)

    Resolved

  2. Email delivery in US region due to AWS US-EAST outage

    Degraded · Oct 20, 09:20 UTC

    5 h 57 min

    Official (opens in a new tab)

    Resolved

September 2025

  1. EU Region login API errors

    Partial outage · Sep 10, 15:42 UTC

    7 min

    RCA published (opens in a new tab)

    Postmortem

August 2025

  1. Resolved: Vault login API errors

    Notice · Aug 21, 17:36 UTC

    Official (opens in a new tab)

    Resolved

July 2025

  1. SSO login errors with strict SP cert matching

    Notice · Jul 6, 15:00 UTC

    RCA published (opens in a new tab)

    Postmortem

June 2025

  1. Vault login errors - resolved

    Major outage · Jun 24, 15:27 UTC

    34 min

    RCA published (opens in a new tab)

    Postmortem

  2. Login errors in the EU data center

    Major outage · Jun 11, 12:04 UTC

    41 min

    RCA published (opens in a new tab)

    Postmortem

March 2025

  1. File attachment download errors for new uploaded files

    Degraded · Mar 13, 19:17 UTC

    1 h 58 min

    RCA published (opens in a new tab)

    Postmortem

  2. Vault login errors

    Notice · Mar 11, 04:40 UTC

    RCA published (opens in a new tab)

    Postmortem

  3. Vault Login errors - resolved

    Major outage · Mar 6, 18:23 UTC

    3 min

    Official (opens in a new tab)

    Resolved

February 2025

  1. Keeper vault login errors - resolved

    Major outage · Feb 24, 04:48 UTC

    17 min

    RCA published (opens in a new tab)

    Postmortem

  2. Login errors in US region

    Partial outage · Feb 24, 03:54 UTC

    34 min

    Official (opens in a new tab)

    Resolved

  3. Login errors in US region

    Partial outage · Feb 10, 17:30 UTC

    19 min

    RCA published (opens in a new tab)

    Postmortem

January 2025

  1. T-mobile SMS delivery issues in US

    Degraded · Jan 13, 22:15 UTC

    35 min

    Official (opens in a new tab)

    Resolved

September 2024

  1. Keeper API website load time and API errors in US region

    Major outage · Sep 24, 13:43 UTC

    1 h 1 min

    RCA published (opens in a new tab)

    Postmortem

June 2024

  1. KSM Java SDK Errors (affecting Connection Manager)

    Degraded · Jun 17, 19:51 UTC

    2 h 52 min

    Official (opens in a new tab)

    Resolved

  2. T-mobile SMS delivery of 2FA codes

    Notice · Jun 5, 17:14 UTC

    3 h 38 min

    Official (opens in a new tab)

    Resolved

May 2024

  1. Okta SSO Logins

    Partial outage · May 17, 20:25 UTC

    11 min

    Official (opens in a new tab)

    Resolved

  2. Vault login errors

    Notice · May 15, 22:00 UTC

    Official (opens in a new tab)

    Resolved

April 2024

  1. Vault API errors

    Partial outage · Apr 15, 10:05 UTC

    7 min

    Official (opens in a new tab)

    Resolved

  2. Login errors - Resolved

    Major outage · Apr 11, 12:55 UTC

    17 min

    Official (opens in a new tab)

    Resolved

February 2024

  1. Australia data center vault login errors

    Major outage · Feb 6, 02:44 UTC

    3 min

    RCA published (opens in a new tab)

    Postmortem

January 2024

  1. Vault login errors (Resolved)

    Major outage · Jan 1, 15:30 UTC

    Official (opens in a new tab)

    Resolved

December 2023

  1. Vault Login in GovCloud (US_GOV) Region

    Major outage · Dec 19, 00:03 UTC

    12 min

    Official (opens in a new tab)

    Resolved

  2. Duo Push in US region

    Partial outage · Dec 13, 17:29 UTC

    50 min

    RCA published (opens in a new tab)

    Postmortem

November 2023

  1. FIDO2 / Yubikey issues

    Partial outage · Nov 17, 17:08 UTC

    23 min

    Official (opens in a new tab)

    Resolved

  2. SCIM provisioning in Azure

    Degraded · Nov 7, 00:24 UTC

    1 h 6 min

    Official (opens in a new tab)

    Resolved

  3. Vault Login Errors

    Major outage · Nov 6, 09:15 UTC

    9 min

    RCA published (opens in a new tab)

    Postmortem

October 2023

  1. GovCloud Vault Login

    Major outage · Oct 24, 16:28 UTC

    5 min

    Official (opens in a new tab)

    Resolved

September 2023

  1. SMS 2FA delivery in the US data center

    Degraded · Sep 28, 19:26 UTC

    1 h 47 min

    Official (opens in a new tab)

    Resolved

  2. Vault login issues in US

    Major outage · Sep 19, 17:37 UTC

    6 min

    RCA published (opens in a new tab)

    Postmortem

August 2023

  1. GovCloud Admin Console login with ARAM permissions

    Partial outage · Aug 30, 14:03 UTC

    47 min

    RCA published (opens in a new tab)

    Postmortem

  2. Vault login issues in US resolved

    Degraded · Aug 23, 13:05 UTC

    15 min

    RCA published (opens in a new tab)

    Postmortem

  3. Firefox extension update 16.6.2 - Resolved

    Degraded · Aug 21, 22:16 UTC

    2 d 12 h

    Official (opens in a new tab)

    Resolved

  4. Firefox browser extension issue with 16.6.0

    Degraded · Aug 16, 18:24 UTC

    4 d 17 h

    Official (opens in a new tab)

    Resolved

  5. Email validation error on web vault login screen

    Degraded · Aug 12, 16:34 UTC

    1 h 42 min

    Official (opens in a new tab)

    Resolved

July 2023

  1. Login Errors - US Production

    Major outage · Jul 25, 20:53 UTC

    4 min

    RCA published (opens in a new tab)

    Postmortem

June 2023

  1. SMS delivery in US Data Center

    Degraded · Jun 2, 22:23 UTC

    58 min

    Official (opens in a new tab)

    Resolved

May 2023

  1. KCM, iOS and Android updates pending

    Degraded · May 24, 16:51 UTC

    3 h 36 min

    Official (opens in a new tab)

    Resolved

  2. GovCloud SSO login 403 error - Resolved

    Partial outage · May 16, 02:00 UTC

    RCA published (opens in a new tab)

    Postmortem