Kandji

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 4 min ago

Components

Kandji reports all 13 components operational. As listed on its status page, read 4 min ago.

  • Hosting Platform · Third-party ServicesOperational
  • Chat · Support ServiceOperational
  • Web App · Kandji Core ComponentsOperational
  • Email · Support ServiceOperational
  • macOS Agent · Kandji Core ComponentsOperational
  • User Authentication · Third-party ServicesOperational
  • Customer Portal · Support ServiceOperational
  • MDM Services · Kandji Core ComponentsOperational
  • Email Services · Third-party ServicesOperational
  • Knowledge Base · Support ServiceOperational
  • Apple Services · Third-party ServicesOperational
  • EDR · Kandji Core ComponentsOperational
  • API Documentation · Third-party ServicesOperational
Reported uptime
99.93%
From published incidents, 89 of 90 days covered
Published incidents
2
Active in the last 90 days
Days affected
2
Out of the last 90, any severity
Last incident
20 d ago
Started Oct 21, 20:37 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

October 2026

  1. Slow Load Times in the Iru Web App

    Degraded · Oct 21, 20:37 UTC · Web App

    3 h 14 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. Intermittent Issues Accessing US & EU Tenants

    Partial outage · Sep 4, 14:41 UTC · Web App, macOS Agent, MDM Services

    4 h 38 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Support Chat Issues in US & EU

    Partial outage · Apr 30, 16:02 UTC · Chat

    4 h 26 min

    Official (opens in a new tab)

    Resolved

  2. Slower Passport logins for some users

    Degraded · Apr 23, 10:01 UTC · macOS Agent

    9 h 57 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. Certificate Errors on Iru Tenants

    Degraded · Dec 22, 18:01 UTC · Web App

    1 h 50 min

    Official (opens in a new tab)

    Resolved

October 2025

  1. Intermittent Issues Accessing EU Tenants

    Partial outage · Oct 15, 16:32 UTC · Web App

    4 h 30 min

    Official (opens in a new tab)

    Resolved

July 2025

  1. Endpoint Detection and Response Quarantining Microsoft Teams

    Notice · Jul 23, 09:52 UTC · EDR

    1 d 3 h

    Official (opens in a new tab)

    Resolved

May 2025

  1. Intermittent Loading Issues on US and EU Tenants

    Partial outage · May 27, 13:51 UTC · Web App

    5 h 52 min

    Official (opens in a new tab)

    Resolved

April 2025

  1. Intermittent US and EU Tenant Loading Issues

    Partial outage · Apr 14, 14:36 UTC · Web App, macOS Agent, MDM Services

    5 h 32 min

    Official (opens in a new tab)

    Resolved

March 2025

  1. EU Tenant Loading Issues

    Degraded · Mar 10, 10:19 UTC · Web App

    7 h 6 min

    Official (opens in a new tab)

    Resolved

February 2025

  1. EU Tenant Loading Issues

    Degraded · Feb 11, 10:09 UTC · Web App

    8 h 0 min

    Official (opens in a new tab)

    Resolved

January 2025

  1. Restarts

    Notice · Jan 29, 23:57 UTC · macOS Agent

    16 h 9 min

    Official (opens in a new tab)

    Resolved

November 2024

  1. Enrollment and Web App Slowness

    Degraded · Nov 14, 17:23 UTC · Web App, macOS Agent, MDM Services

    3 h 58 min

    Official (opens in a new tab)

    Resolved

  2. Access and Enrollment Issues - EU Tenants

    Degraded · Nov 4, 10:23 UTC · Web App

    7 h 22 min

    Official (opens in a new tab)

    Resolved

October 2024

  1. Increased Load Times for Agent Processes

    Degraded · Oct 23, 21:23 UTC · macOS Agent

    19 h 50 min

    Official (opens in a new tab)

    Resolved

September 2024

  1. Self Service and Agent Action Issues

    Partial outage · Sep 30, 19:07 UTC · macOS Agent

    2 d 2 h

    Official (opens in a new tab)

    Resolved

April 2024

  1. User authentication

    Notice · Apr 17, 15:48 UTC · User Authentication

    1 h 3 min

    Official (opens in a new tab)

    Resolved

  2. Intermittent Chat Support Availability

    Degraded · Apr 16, 14:33 UTC

    3 h 11 min

    Official (opens in a new tab)

    Resolved

November 2023

  1. Chat support not available.

    Partial outage · Nov 9, 01:59 UTC

    1 h 39 min

    Official (opens in a new tab)

    Resolved

  2. User authentication

    Notice · Nov 7, 22:54 UTC · User Authentication

    1 h 26 min

    Official (opens in a new tab)

    Resolved

  3. User authentication

    Notice · Nov 7, 14:29 UTC · User Authentication

    1 h 13 min

    Official (opens in a new tab)

    Resolved

  4. Chat-based support currently experiencing issues

    Degraded · Nov 3, 10:03 UTC

    4 h 8 min

    Official (opens in a new tab)

    Resolved

October 2023

  1. User Authentication

    Partial outage · Oct 30, 20:19 UTC · User Authentication

    1 h 46 min

    Official (opens in a new tab)

    Resolved

August 2023

  1. Access to Web App for EU instances

    Partial outage · Aug 25, 10:52 UTC · Web App, macOS Agent, MDM Services, EDR

    5 h 2 min

    Official (opens in a new tab)

    Resolved

  2. Access to the Kandji Web App

    Degraded · Aug 9, 19:09 UTC · Web App, macOS Agent, MDM Services, EDR

    2 h 41 min

    Official (opens in a new tab)

    Resolved

June 2023

  1. Access to the Kandji Web App

    Major outage · Jun 9, 16:47 UTC · Web App

    1 h 54 min

    Official (opens in a new tab)

    Resolved

November 2022

  1. Access to Kandji

    Partial outage · Nov 17, 14:56 UTC · Web App, macOS Agent, MDM Services

    2 h 39 min

    Official (opens in a new tab)

    Resolved

  2. Investigating 404 errors

    Notice · Nov 15, 07:56 UTC · Web App, MDM Services

    3 h 20 min

    Official (opens in a new tab)

    Resolved

  3. Investigating 404 errors

    Major outage · Nov 2, 17:09 UTC · Web App

    2 h 11 min

    Official (opens in a new tab)

    Resolved

August 2022

  1. Device Enrollment

    Degraded · Aug 24, 20:25 UTC · MDM Services

    2 h 28 min

    Official (opens in a new tab)

    Resolved

July 2022

  1. Reported issues with authentication

    Partial outage · Jul 28, 17:38 UTC · Web App

    51 min

    Official (opens in a new tab)

    Resolved

  2. Session Duration

    Degraded · Jul 22, 19:01 UTC · Web App

    58 min

    Official (opens in a new tab)

    Resolved

June 2022

  1. Latency and Errors

    Degraded · Jun 27, 16:13 UTC · Web App, macOS Agent, MDM Services

    4 h 3 min

    Official (opens in a new tab)

    Resolved

March 2022

  1. Enrollment errors

    Partial outage · Mar 16, 16:11 UTC · Web App, macOS Agent, MDM Services

    2 h 48 min

    Official (opens in a new tab)

    Resolved

February 2022

  1. Intermittent web app issues

    Notice · Feb 9, 21:55 UTC

    Official (opens in a new tab)

    Resolved

January 2022

  1. Intermittent web app login issues

    Notice · Jan 31, 19:21 UTC

    Official (opens in a new tab)

    Resolved

  2. Agent check in and web app performance

    Degraded · Jan 26, 16:24 UTC

    Official (opens in a new tab)

    Resolved

December 2021

  1. Login issues

    Degraded · Dec 15, 16:02 UTC · Web App, macOS Agent

    52 min

    Official (opens in a new tab)

    Resolved

  2. Kandji web app login issues

    Partial outage · Dec 3, 00:08 UTC · Web App

    34 min

    Official (opens in a new tab)

    Resolved

November 2021

  1. Profile Renewal

    Notice · Nov 30, 01:54 UTC · Web App

    20 h 50 min

    Official (opens in a new tab)

    Resolved

September 2021

  1. Self Service, Enrollment, and Login

    Degraded · Sep 24, 14:28 UTC · Web App

    4 h 2 min

    Official (opens in a new tab)

    Resolved

August 2021

  1. Self Service

    Degraded · Aug 24, 14:41 UTC · Web App, MDM Services

    7 h 18 min

    Official (opens in a new tab)

    Resolved

June 2021

  1. Issue with login to Kandji Web App

    Notice · Jun 17, 18:28 UTC · Web App

    6 h 46 min

    Official (opens in a new tab)

    Resolved

April 2021

  1. Kandji web app

    Partial outage · Apr 28, 16:48 UTC · Web App, macOS Agent

    1 d 0 h

    Official (opens in a new tab)

    Resolved

  2. Access to Web App

    Partial outage · Apr 27, 23:14 UTC · Web App

    2 h 50 min

    Official (opens in a new tab)

    Resolved