Front

Front mobile SSO login degraded

Partial outage · Nov 10, 16:28 UTC

[us-west-1] High API latency currently causing delays

Degraded · Nov 4, 16:24 UTC · App, Real time events, API and integrations

Delays on generation of certain AI outputs

Degraded · Oct 6, 15:19 UTC

[smtp] Problems with outbound sending on custom SMTP channels

Partial outage · Oct 5, 07:42 UTC · SMTP (non-Gmail / O365)

[us-west-2] Elevated API error rates may cause delays

Degraded · Sep 27, 01:49 UTC · Gmail, O365

[office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]

Degraded · Sep 23, 10:38 UTC · Gmail, O365

[office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]

Degraded · Sep 14, 08:20 UTC · O365

Application performance degraded

Degraded · Aug 31, 15:43 UTC · App

Resource audit log delayed events [eu-west-1][by_company_00006]

Notice · Aug 15, 20:11 UTC

[office365] Office channels offline preventing emails being sent or received

Partial outage · May 28, 18:24 UTC · O365

Folder counters update delay

Degraded · Apr 25, 18:37 UTC · App

Delay in messages sent or received over Slack

Degraded · Apr 14, 17:03 UTC · Other channels

Delays receiving emails from Gmail and Office channels in [us-west-2]

Degraded · Feb 23, 15:17 UTC · Gmail, O365

Shared inboxes not visible in the mobile app

Degraded · Feb 18, 14:59 UTC · App

Message import delayed

Degraded · Feb 7, 00:03 UTC · SMTP (non-Gmail / O365), Gmail, O365, Facebook +3

Front is inaccessible

Major outage · Jan 23, 21:51 UTC · App, API and integrations

Microsoft Office365 Incident

Partial outage · Jan 22, 20:49 UTC · O365

App not responding

Major outage · Dec 19, 17:29 UTC · App

Errors loading conversations

Degraded · Dec 10, 01:06 UTC · App

Delegated inboxes not visible

Notice · Dec 1, 22:18 UTC · App

[by_company_00017] Front App Outage

Partial outage · Nov 21, 19:21 UTC · App, Rules and Workflows, Calendar

Some Canadian customers are experiencing degraded messaging capability

Degraded · Oct 9, 21:29 UTC · App, SMTP (non-Gmail / O365), Gmail, O365

App not loading

Partial outage · Sep 26, 16:47 UTC · App, API and integrations

Mobile app: Google sign in flow broken

Partial outage · Sep 19, 18:40 UTC · App

Some conversations cause error page

Degraded · Sep 16, 22:02 UTC · App

Delay importing new messages from Gmail

Degraded · Sep 12, 22:32 UTC · Gmail

SSO Authentication Issues - Mobile Apps

Degraded · Sep 5, 13:41 UTC · App

API Latency [eu-west-1][by_company_00006]

Degraded · Sep 1, 14:05 UTC · App, API and integrations

Delays on O365 channels

Degraded · Jul 29, 23:41 UTC · O365

Front not loading [us-west-2][by_company_00007]

Major outage · Jul 15, 16:28 UTC · App

Front not loading [us-west-2][by_company_00007][by_company_00001]

Major outage · Jul 15, 15:11 UTC · App

[us-west-2] [by_company_00007] Customers may experience slowness in app loading

Degraded · Jun 24, 15:36 UTC · App

Web app not loading

Major outage · Jun 9, 21:00 UTC

[us-west-2] [by_company_00008] Delays in analytics data ingestion

Degraded · Jun 5, 06:45 UTC · Analytics

App not loading [us-west-2][by_company_00008]

Degraded · Jun 3, 15:55 UTC · App, API and integrations

2025-04-29 Application unavailable for some customers

Major outage · Apr 29, 23:54 UTC · App

[office365] Some customers experiencing delays receiving messages on Office365 channels

Degraded · Apr 25, 10:28 UTC · O365

[office365] Message Attachment Size Limit Error

Degraded · Apr 17, 13:15 UTC · O365

[us-west-2] [by_company_00008] Customers may experience slowness in app loading

Partial outage · Mar 19, 17:24 UTC · App

Errors sending and receiving mail for [Office365] channels

Major outage · Mar 14, 21:49 UTC · O365

Elevated error rates for [office365] channels

Partial outage · Mar 1, 21:14 UTC · O365

Delays ingesting emails [gmail]

Degraded · Feb 12, 21:00 UTC · Gmail

AI answers for Chat errors

Degraded · Dec 26, 21:30 UTC · Front chat

Automated emails from Front are delayed - notifications, invites to your teammates, calendar events, etc.

Partial outage · Dec 18, 19:33 UTC · App

Front AI features outage

Notice · Dec 11, 23:30 UTC

Exchange Online mailboxes sync delay [office365]

Degraded · Nov 25, 08:41 UTC · O365

[us-west-2] Increased failure rate on public API

Partial outage · Nov 18, 20:03 UTC · API and integrations

[by_company_00017] Elevated loading times for some customers in us-west-1

Degraded · Oct 29, 12:34 UTC · App

Increased error rate sending and receiving messages on email-based channels

Partial outage · Sep 27, 20:25 UTC · SMTP (non-Gmail / O365), Gmail, O365

Difficulties accessing Front on desktop and mobile in eu-west-1 region [by_company_00001] [by_company_00002] [by_company_00003] [by_company_00004]

Degraded · Sep 23, 11:00 UTC · App

Delays in sending and receiving Gmail messages [gmail]

Partial outage · Sep 13, 15:38 UTC