Duo Security

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read just now

Components

Duo Security reports all 13 components operational. As listed on its status page, read just now.

  • Core Authentication Service · DUO1Operational
  • Admin Panel · DUO6Operational
  • Phone Support · Duo SupportOperational
  • Push Delivery · DUO1Operational
  • Email Support · Duo SupportOperational
  • Phone Call Delivery · DUO1Operational
  • Support Portal · Duo SupportOperational
  • SMS Message Delivery · DUO1Operational
  • Cloud PKI · DUO1Operational
  • SSO · DUO1Operational
  • Cisco Identity Intelligence · DUO5Operational
  • Logs · DUO26Operational
  • AI Assistant · DUO24Operational
Reported uptime
100%
From published incidents, 89 of 90 days covered
Published incidents
1
Active in the last 90 days
Days affected
1
Out of the last 90, any severity
Last incident
68 d ago
Started Sep 3, 22:04 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

1

0 high or critical. In this company's software.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

6

Linked to the official write-ups.

Incident timeline

September 2026

  1. Duo - Partial Hardware Token Authentication Issues - United States

    Degraded · Sep 3, 22:04 UTC · Core Authentication Service, Core Authentication Service, Core Authentication Service, Core Authentication Service +19

    1 h 20 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. New Signups Unavailable

    Notice · Aug 10, 20:34 UTC

    2 h 12 min

    Official (opens in a new tab)

    Resolved

  2. Duo Phone Call Authentication Failures - United States

    Degraded · Aug 8, 21:13 UTC · Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery +44

    2 h 54 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. VoIP and SMS Delivery Issues in Israel

    Degraded · Jul 23, 18:02 UTC

    4 d 2 h

    Official (opens in a new tab)

    Resolved

  2. Duo - Phone call and SMS authentication issues - Australia

    Degraded · Jul 7, 23:15 UTC · Phone Call Delivery, SMS Message Delivery

    15 h 46 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. UAE Telephony SMS issue

    Degraded · Jun 23, 03:58 UTC · SMS Message Delivery

    10 h 23 min

    Official (opens in a new tab)

    Resolved

  2. AI Assistant Service Disruption in US-W1

    Degraded · Jun 10, 14:17 UTC · AI Assistant, AI Assistant, AI Assistant, AI Assistant +22

    1 h 18 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. All US Deployments: AI Assistant failures

    Degraded · May 18, 18:37 UTC · AI Assistant, AI Assistant, AI Assistant, AI Assistant +44

    1 h 53 min

    Official (opens in a new tab)

    Resolved

  2. Authentication failures

    Degraded · May 13, 13:22 UTC · Core Authentication Service

    2 h 41 min

    Official (opens in a new tab)

    Resolved

  3. AI Assistant First-Time Access Failures for EU Administrators

    Degraded · May 7, 14:17 UTC · AI Assistant, AI Assistant, AI Assistant, AI Assistant +2

    8 h 23 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Desktop Authenticator Enrollment Degradation

    Degraded · Apr 30, 17:54 UTC · Admin Panel, Admin Panel, Admin Panel, Admin Panel +18

    13 min

    Official (opens in a new tab)

    Resolved

  2. Elevated Authentication Latency in DUO6

    Partial outage · Apr 28, 14:22 UTC · Core Authentication Service

    1 h 3 min

    Official (opens in a new tab)

    Resolved

  3. SMS Delivery Failures

    Partial outage · Apr 18, 04:30 UTC · SMS Message Delivery, SMS Message Delivery, SMS Message Delivery, SMS Message Delivery +44

    2 h 40 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. Duo Phone Call Authentication Failure for US Based Carriers

    Notice · Mar 22, 22:13 UTC

    4 h 10 min

    Official (opens in a new tab)

    Resolved

  2. Duo Phone Call Authentication Failure for US Based Carriers

    Notice · Mar 22, 17:18 UTC

    3 h 15 min

    Official (opens in a new tab)

    Resolved

  3. Service Outage on DUO81

    Major outage · Mar 2, 08:30 UTC · Core Authentication Service, Admin Panel, Push Delivery, Phone Call Delivery +3

    1 d 15 h

    Official (opens in a new tab)

    Resolved

  4. Service degradation on DUO81

    Degraded · Mar 1, 13:29 UTC · Core Authentication Service, Admin Panel, Push Delivery, Phone Call Delivery +3

    3 h 10 min

    Official (opens in a new tab)

    Resolved

February 2026

  1. All Deployments - Entra 504 Gateway Timeouts

    Degraded · Feb 23, 15:04 UTC · Core Authentication Service, Core Authentication Service, Core Authentication Service, Core Authentication Service +46

    2 h 48 min

    RCA published (opens in a new tab)

    Postmortem

  2. [US Deployments]: Duo Phone Call Authentication Failures for US Region

    Degraded · Feb 23, 14:02 UTC · Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery +45

    4 h 18 min

    Official (opens in a new tab)

    Resolved

  3. [Multiple Deployments] AI Assistant not available in India

    Degraded · Feb 19, 14:46 UTC · AI Assistant, AI Assistant, AI Assistant, AI Assistant +45

    3 h 15 min

    Official (opens in a new tab)

    Resolved

  4. [All Deployments] AI Assistant Outage for new users

    Degraded · Feb 19, 14:35 UTC · AI Assistant, AI Assistant, AI Assistant, AI Assistant +44

    7 h 57 min

    Official (opens in a new tab)

    Resolved

  5. [All Deployments] AI Assistant Outage for new users

    Degraded · Feb 18, 18:28 UTC · AI Assistant, AI Assistant, AI Assistant, AI Assistant +44

    7 h 3 min

    Official (opens in a new tab)

    Resolved

  6. All Deployments: Duo Enrollment URL Session Expired Errors

    Notice · Feb 4, 18:55 UTC · Admin Panel, Admin Panel, Admin Panel, Admin Panel +46

    6 h 16 min

    RCA published (opens in a new tab)

    Postmortem

January 2026

  1. [DUO4] Authentication Failures

    Partial outage · Jan 22, 18:36 UTC · Core Authentication Service

    1 h 42 min

    Official (opens in a new tab)

    Resolved

  2. All Deployments: Authentication Failures for Newly Created MSP Sub-Accounts

    Degraded · Jan 21, 21:38 UTC · Core Authentication Service, Core Authentication Service, Core Authentication Service, Core Authentication Service +46

    1 h 54 min

    Official (opens in a new tab)

    Resolved

  3. SMS, Phone Call, Push delivery failures due to ongoing carrier outages

    Degraded · Jan 14, 19:35 UTC

    10 h 41 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. Duo Support Phone System Issue

    Partial outage · Dec 23, 07:35 UTC · Phone Support

    1 h 24 min

    Official (opens in a new tab)

    Resolved

  2. New Duo Trial Signup Failures

    Notice · Dec 19, 17:59 UTC

    3 h 4 min

    Official (opens in a new tab)

    Resolved

October 2025

  1. All Deployments: Duo Phone Call and SMS Delivery Failure

    Partial outage · Oct 20, 08:28 UTC · Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery +46

    2 h 38 min

    Official (opens in a new tab)

    Resolved

  2. All Deployments: Email delivery issues

    Degraded · Oct 20, 07:54 UTC · Admin Panel, Admin Panel, Admin Panel, Admin Panel +46

    3 h 26 min

    Official (opens in a new tab)

    Resolved

  3. [All Deployments] Duo Desktop not being recognized on Windows 11 24H2/25H2

    Degraded · Oct 15, 12:19 UTC · Core Authentication Service, Core Authentication Service, Core Authentication Service, Core Authentication Service +46

    7 h 42 min

    Official (opens in a new tab)

    Resolved

  4. [DUO34] Full Deployment Outage

    Major outage · Oct 7, 19:13 UTC · Core Authentication Service, Admin Panel, Push Delivery, Phone Call Delivery +1

    43 min

    RCA published (opens in a new tab)

    Postmortem

September 2025

  1. [All Deployments] Entra ID Failing to Sync Custom Attributes

    Degraded · Sep 29, 09:46 UTC

    7 h 6 min

    Official (opens in a new tab)

    Resolved

  2. [Multiple Deployments] Administrators unable to access the Duo AI Assistant for the first time

    Degraded · Sep 26, 14:54 UTC · AI Assistant, AI Assistant, AI Assistant, AI Assistant +44

    7 h 47 min

    Official (opens in a new tab)

    Resolved

  3. [Multiple Deployments] Admin Panel Login Failures

    Partial outage · Sep 9, 16:43 UTC · Admin Panel, Admin Panel, Admin Panel, Admin Panel +46

    26 min

    RCA published (opens in a new tab)

    Postmortem

August 2025

  1. Blank Duo Prompt issue impacting users authenticating from both Chrome and Edge version 136 browsers and Epic Hyperdrive

    Notice · Aug 29, 17:30 UTC · Core Authentication Service, Core Authentication Service, Core Authentication Service, Core Authentication Service +46

    11 h 33 min

    RCA published (opens in a new tab)

    Postmortem

  2. [Multiple Deployments] - Issues with User Management in Admin Panel

    Degraded · Aug 26, 14:43 UTC · Admin Panel, Admin Panel, Admin Panel, Admin Panel +8

    15 min

    Official (opens in a new tab)

    Resolved

  3. Admin functions impacted when accessing Users and AD Sync on certain deployments

    Major outage · Aug 26, 08:08 UTC · Admin Panel, Admin Panel, Admin Panel, SSO +2

    3 h 35 min

    RCA published (opens in a new tab)

    Postmortem

  4. T-Mobile Services SMS Delivery Issue

    Degraded · Aug 26, 06:29 UTC · SMS Message Delivery, SMS Message Delivery, SMS Message Delivery, SMS Message Delivery +46

    3 h 53 min

    Official (opens in a new tab)

    Resolved

  5. India VoIP Failures

    Degraded · Aug 18, 11:25 UTC · Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery +46

    4 h 2 min

    Official (opens in a new tab)

    Resolved

  6. US SMS delivery delays and failures

    Partial outage · Aug 6, 04:40 UTC · SMS Message Delivery, SMS Message Delivery, SMS Message Delivery, SMS Message Delivery +46

    3 h 26 min

    Official (opens in a new tab)

    Resolved

  7. [DUO41] Admin Panel Login Failures

    Partial outage · Aug 6, 00:03 UTC · Admin Panel

    23 min

    Official (opens in a new tab)

    Resolved

  8. All US Deployments: AI Assistant failures

    Major outage · Aug 1, 00:16 UTC · AI Assistant, AI Assistant, AI Assistant, AI Assistant +44

    3 h 10 min

    Official (opens in a new tab)

    Resolved

July 2025

  1. India VoIP Failures

    Degraded · Jul 31, 12:04 UTC · Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery +46

    11 h 47 min

    Official (opens in a new tab)

    Resolved

  2. India VoIP Failures

    Degraded · Jul 30, 09:30 UTC · Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery +46

    1 h 44 min

    Official (opens in a new tab)

    Resolved

  3. India VoIP failures

    Degraded · Jul 28, 12:00 UTC · Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery +46

    1 h 51 min

    Official (opens in a new tab)

    Resolved

  4. GB VoIP Failures

    Partial outage · Jul 24, 13:55 UTC · Phone Call Delivery, Phone Call Delivery, Phone Call Delivery, Phone Call Delivery +46

    10 h 48 min

    Official (opens in a new tab)

    Resolved

  5. Duo AI Assistant Intermittent failures

    Degraded · Jul 23, 22:33 UTC · AI Assistant, AI Assistant, AI Assistant, AI Assistant +44

    14 h 0 min

    Official (opens in a new tab)

    Resolved

  6. Issues Loading Admin Panel SSO Pages

    Degraded · Jul 17, 20:42 UTC · Admin Panel, Admin Panel, Admin Panel, Admin Panel +6

    22 min

    Official (opens in a new tab)

    Resolved

  7. Duo Support: Phone Routing Issues

    Degraded · Jul 17, 15:44 UTC · Phone Support

    3 h 21 min

    Official (opens in a new tab)

    Resolved