Dropbox

Some customers are unable to access certain website routes and features.

Partial outage · Sep 9, 21:36 UTC · Website

Customer support via telephone may be unavailable for some users

Degraded · Sep 3, 22:13 UTC · Support Services

Some Dropbox Protect features are not working correctly

Degraded · Aug 25, 23:14 UTC · Protect

Dropbox is not working as expected for some users

Degraded · Aug 21, 13:18 UTC · Desktop Application, Mobile Application, API

Dropbox is not working as expected for some users

Degraded · Jul 23, 15:12 UTC · Website

Shared content downloads are degraded

Degraded · Jun 8, 19:43 UTC · API

Opening a video or audio file might not be working for users

Degraded · May 27, 20:05 UTC · Mobile Application

Availability was impacted across a number of services

Notice · May 18, 19:11 UTC

Dropbox may be unavailable for some users

Partial outage · Apr 15, 03:51 UTC · Website

Dash Chat might not be working for some users

Degraded · Apr 9, 21:32 UTC · Dash

Dropbox.com is not working for some users

Degraded · Jan 22, 01:30 UTC · Website

We’re having some trouble with our payment page

Degraded · Jan 15, 06:59 UTC · Website

DocSend impacted by ongoing Cloudflare outage

Partial outage · Nov 18, 14:38 UTC · DocSend

Dropbox Chat unavailable

Partial outage · Nov 14, 20:00 UTC · Website, Desktop Application, Mobile Application, Support Services

Google Drive and One Drive Dash connectors are not working for some users

Degraded · Oct 21, 14:32 UTC · Dash

Images not loading in Dropbox Paper

Degraded · Oct 14, 09:06 UTC · Paper

Dropbox is not working as expected for some users.

Degraded · Sep 23, 18:55 UTC · Website, Desktop Application, Dash, DocSend

Dropbox.com is not working for some users

Degraded · Sep 2, 13:16 UTC · Website

Pop up to sign in On Microsoft Office Files

Degraded · Aug 29, 19:17 UTC · Desktop Application

Intermittent Loading Issues on Dropbox Website

Degraded · May 23, 19:31 UTC · Website

The Dash Confluence connector may be unavailable for some users.

Degraded · May 15, 16:35 UTC · Dash

Dropbox may be unavailable for some users.

Degraded · May 14, 18:24 UTC · Website, Desktop Application, Mobile Application, API +3

Dash Search might not be working for some users.

Degraded · May 5, 21:38 UTC · Dash

Dash Chat might not be working for some users

Degraded · May 5, 18:26 UTC · Dash

Dropbox may be unavailable for some users

Degraded · May 1, 21:57 UTC · Website, Desktop Application, Replay, DocSend

Dropbox was not working as expected for some users

Notice · Apr 17, 17:21 UTC

Issue downloading single files on safari 18.4

Notice · Apr 9, 19:58 UTC · Website

Some Windows users may not be able to use the online-only functionality

Degraded · Mar 20, 20:35 UTC · Desktop Application

DocSend unavailable

Partial outage · Jan 22, 15:45 UTC · DocSend

Dash Answers was down for some users

Notice · Dec 12, 00:36 UTC · Dash

Dropbox.com was down

Notice · Nov 12, 23:05 UTC · Website, Desktop Application, Mobile Application, API +6

Desktop installer failing to download

Degraded · Nov 7, 23:31 UTC · Desktop Application

Dropbox may not be working as expected

Degraded · Oct 23, 18:24 UTC · Website, Desktop Application, Mobile Application, API +6

Creating and opening a File Request might not be working for some users

Degraded · Sep 26, 21:37 UTC · Website

The Desktop App might not be loading for some users

Degraded · Sep 25, 18:10 UTC · Desktop Application

Dropbox may not be working as expected for some users

Notice · Sep 3, 18:26 UTC

Desktop app installer may not be working as expected

Degraded · Jul 9, 20:54 UTC · Desktop Application

Dropbox.com may not be working as expected

Degraded · Jul 8, 21:43 UTC · Website

Phone support may not be working as expected for some Team Admins

Degraded · Jun 22, 01:47 UTC · Support Services

Photos tab in Android app may not be loading as expected

Degraded · Jun 21, 18:30 UTC · Mobile Application

Enterprise console may not be working as expected

Degraded · Jun 18, 14:07 UTC · Website

Dropbox is not working as expected for some users

Degraded · May 30, 18:43 UTC · Website

Viewing shared links might not be working for some users

Degraded · May 29, 15:57 UTC · Website

Dropbox is not working as expected for some users

Degraded · May 28, 15:46 UTC · Website, Desktop Application, Mobile Application

Degraded experience on mobile Android users

Degraded · May 24, 00:41 UTC · Mobile Application

Brief intermittent availability issues

Degraded · May 23, 10:43 UTC · Website, Desktop Application

Dropbox is not working for some users

Degraded · May 17, 16:38 UTC · Website

Single Sign-On (SSO) may not be working as expected

Notice · May 14, 00:19 UTC · Website

Single Sign-On (SSO) may not be working as expected

Notice · May 13, 15:31 UTC · Support Services

Audit logs may not be working as expected

Degraded · Apr 29, 03:30 UTC · Website