Cloudways

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Reported uptime
95.04%
From published incidents, 89 of 90 days covered
Published incidents
10
Active in the last 90 days
Days affected
38
Out of the last 90, any severity
Last incident
21 d ago
Started Oct 21, 09:16 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

October 2026

  1. PHP Security Patch Update: Known Regressions

    Notice · Oct 23, 09:44 UTC

    6 d 21 h

    Official (opens in a new tab)

    Resolved

  2. Cloudways Website & Affiliate portal unavailable

    Maintenance · Oct 21, 16:26 UTC

    3 h 22 min

    Official (opens in a new tab)

    Resolved

  3. Critical PHP Remote Code Execution Vulnerabilities - Monitoring & Mitigations Underway

    Major outage · Oct 21, 09:16 UTC

    2 d 3 h

    Official (opens in a new tab)

    Resolved

  4. Autonomous: Partial Service Degradation – London Region

    Major outage · Oct 20, 07:29 UTC

    23 h 46 min

    Official (opens in a new tab)

    Resolved

  5. Rackspace Webmail Login & Mailbox Provisioning Issues

    Major outage · Oct 12, 05:00 UTC

    1 d 6 h

    Official (opens in a new tab)

    Resolved

  6. Degradation Impacting Vultr Server Operations

    Degraded · Oct 1, 06:50 UTC

    13 d 5 h

    Official (opens in a new tab)

    Resolved

September 2026

  1. Degraded Service Affecting Elastic Email Add-on

    Degraded · Sep 1, 07:42 UTC

    17 h 38 min

    Official (opens in a new tab)

    Resolved

August 2026

  1. Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)

    Degraded · Aug 30, 10:52 UTC

    3 d 22 h

    Official (opens in a new tab)

    Resolved

  2. DigitalOcean Public API Degradation

    Degraded · Aug 24, 18:36 UTC

    13 h 53 min

    Official (opens in a new tab)

    Resolved

  3. WP Rocket incompatibility with WordPress 7.1 (fatal errors)

    Degraded · Aug 20, 10:24 UTC

    2 h 1 min

    Official (opens in a new tab)

    Resolved

  4. Service Disruption - Google Cloud Servers

    Major outage · Aug 11, 18:18 UTC

    5 h 27 min

    Official (opens in a new tab)

    Resolved

  5. DigitalOcean || Server Provisioning Issue

    Partial outage · Aug 8, 21:33 UTC

    9 h 38 min

    Official (opens in a new tab)

    Resolved

  6. Monitoring on Recent Platform Maintenance activity

    Degraded · Aug 8, 07:18 UTC

    7 h 36 min

    Official (opens in a new tab)

    Resolved

  7. Issue with Rackspace Email Addon

    Degraded · Aug 3, 14:41 UTC

    16 h 15 min

    Official (opens in a new tab)

    Resolved

  8. Issue with Inbox on Support Chat Tool

    Degraded · Aug 3, 14:23 UTC

    8 h 6 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. Service Disruption: feedback.cloudways.com

    Notice · Jul 23, 17:34 UTC

    13 h 2 min

    Official (opens in a new tab)

    Resolved

  2. Connectivity Issue || Bangalore (BLR1) || DigitalOcean

    Partial outage · Jul 19, 08:24 UTC

    1 h 56 min

    Official (opens in a new tab)

    Resolved

  3. Issue with Rackspace Email Addon

    Degraded · Jul 16, 20:57 UTC

    16 h 36 min

    Official (opens in a new tab)

    Resolved

  4. Cloudways Autonomous: Partial Service Degradation in London

    Notice · Jul 14, 10:08 UTC

    22 h 9 min

    Official (opens in a new tab)

    Resolved

  5. VULTR Outage Affecting Frankfurt Region

    Partial outage · Jul 13, 12:26 UTC

    3 h 23 min

    Official (opens in a new tab)

    Resolved

  6. Cloudways Platform UI issues

    Notice · Jul 1, 09:38 UTC

    5 h 14 min

    Official (opens in a new tab)

    Resolved

June 2026

  1. Autonomous: Storage Issue in US South Carolina Region

    Notice · Jun 30, 12:36 UTC

    20 h 59 min

    Official (opens in a new tab)

    Resolved

  2. Vultr Partial Outage (Frankfurt, Germany)

    Partial outage · Jun 22, 09:56 UTC

    16 h 44 min

    Official (opens in a new tab)

    Resolved

  3. Partial Outage at Chicago - United States (Vultr)

    Partial outage · Jun 6, 00:37 UTC

    4 h 26 min

    Official (opens in a new tab)

    Resolved

  4. Cloudflare Domain Addition Delays and SSL Errors

    Degraded · Jun 1, 15:21 UTC

    1 d 15 h

    Official (opens in a new tab)

    Resolved

May 2026

  1. Rackspace Mailbox Login and Access Issues

    Degraded · May 25, 13:04 UTC

    2 d 23 h

    Official (opens in a new tab)

    Resolved

  2. Digital Ocean Block Storage Performance Issue - New York Region

    Degraded · May 20, 01:31 UTC

    11 h 9 min

    Official (opens in a new tab)

    Resolved

  3. Vultr Partial Outage (Seoul, Korea)

    Partial outage · May 19, 14:21 UTC

    3 h 37 min

    Official (opens in a new tab)

    Resolved

  4. MANDATORY MAINTENANCE: Server Restart Required

    Notice · May 16, 09:47 UTC

    103 d 2 h

    Official (opens in a new tab)

    Resolved

  5. Let's Encrypt API Outage

    Notice · May 8, 20:08 UTC

    5 h 7 min

    Official (opens in a new tab)

    Resolved

  6. VULTR Sydney/Melbourne Region Outage

    Notice · May 8, 05:45 UTC

    6 h 9 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Partial Outage at Seoul - Korea Location (Vultr)

    Partial outage · Apr 29, 21:58 UTC

    10 h 34 min

    Official (opens in a new tab)

    Resolved

  2. Cloudways Account Dashboard Issue

    Degraded · Apr 29, 19:46 UTC

    3 h 41 min

    Official (opens in a new tab)

    Resolved

  3. Connectivity Issue - Linode Frankfurt

    Degraded · Apr 20, 12:33 UTC

    13 h 42 min

    Official (opens in a new tab)

    Resolved

  4. Chat Tool Service Disruption

    Degraded · Apr 14, 12:33 UTC

    2 h 27 min

    Official (opens in a new tab)

    Resolved

  5. UI Issue - Stuck Processes

    Notice · Apr 4, 06:00 UTC

    2 h 1 min

    Official (opens in a new tab)

    Resolved

  6. Partial Outage at Sydney Location (Vultr)

    Partial outage · Apr 2, 13:58 UTC

    4 d 4 h

    Official (opens in a new tab)

    Resolved

March 2026

  1. Linode Jakarta Partial Outage

    Partial outage · Mar 20, 11:42 UTC

    5 d 3 h

    Official (opens in a new tab)

    Resolved

  2. Cloudways Autonomous: Partial Service Degradation in US (South Carolina)

    Notice · Mar 16, 21:06 UTC

    12 h 14 min

    Official (opens in a new tab)

    Resolved

  3. AWS Middle East (Bahrain) Outage

    Partial outage · Mar 2, 08:05 UTC

    179 d 11 h

    Official (opens in a new tab)

    Resolved

  4. AWS Middle East (UAE) Outage

    Partial outage · Mar 1, 13:53 UTC

    180 d 5 h

    Official (opens in a new tab)

    Resolved

February 2026

  1. Cloudways Autonomous: Partial Service Degradation

    Degraded · Feb 12, 14:43 UTC

    16 h 33 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. Vultr Singapore Partial Outage

    Degraded · Jan 28, 13:04 UTC

    2 h 30 min

    Official (opens in a new tab)

    Resolved

  2. Elastic Email Degraded Services

    Degraded · Jan 19, 10:07 UTC

    1 d 22 h

    Official (opens in a new tab)

    Resolved

  3. Email Delivery Latency Affecting Login Verification

    Degraded · Jan 19, 09:12 UTC

    49 min

    Official (opens in a new tab)

    Resolved

  4. Issue with Support Chat Tool

    Degraded · Jan 9, 19:48 UTC

    1 h 6 min

    Official (opens in a new tab)

    Resolved

  5. Issue with Chat tool

    Degraded · Jan 5, 14:24 UTC

    1 h 26 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. Service Degradation Cloudways Platform

    Degraded · Dec 30, 12:01 UTC

    3 h 8 min

    Official (opens in a new tab)

    Resolved

  2. Rackspace Webmail Access Issue

    Partial outage · Dec 29, 17:34 UTC

    12 h 46 min

    Official (opens in a new tab)

    Resolved

  3. Network Performance Issues || Cloudflare

    Degraded · Dec 19, 12:14 UTC

    2 d 6 h

    Official (opens in a new tab)

    Resolved