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Operational
All Systems Operational
Official status API · last read 2 min ago
- Reported uptime
- 99.97%
- From published incidents, 89 of 90 days covered
- Published incidents
- 2
- Active in the last 90 days
- Days affected
- 2
- Out of the last 90, any severity
- Last incident
- 13 d ago
- Started Oct 28, 17:41 UTC
Last 90 days
- Operational
- Maintenance
- Degraded
- Partial outage
- Major outage
- No data
CVEs, last two years
0
None matched in NVD.
Disclosed security incidents
0
None on record since January 2024.
Published root-cause analyses
23
Linked to the official write-ups.
Incident timeline
October 2026
App is unavailable for some customers
Major outage · Oct 28, 17:41 UTC
September 2026
Partial outage · Sep 29, 17:48 UTC
August 2026
Partial outage · Aug 11, 13:12 UTC
Partial outage · Aug 11, 08:26 UTC
June 2026
Background Task Processing Delays
Degraded · Jun 29, 17:46 UTC
Degraded · Jun 3, 14:50 UTC
May 2026
Partial outage - connection issues and application errors
Partial outage · May 12, 09:34 UTC
April 2026
Degraded · Apr 23, 16:56 UTC
Call Recordings Processing Delayed
Degraded · Apr 23, 16:16 UTC
March 2026
Major outage · Mar 16, 16:08 UTC
November 2025
Calling problems in the Desktop Application
Notice · Nov 5, 18:42 UTC
Degraded · Nov 1, 08:55 UTC
October 2025
Experiencing delays on Dialer Sessions
Degraded · Oct 23, 11:40 UTC
Experiencing Delays on Dialer Sessions
Degraded · Oct 22, 10:35 UTC
Partial outage · Oct 20, 14:20 UTC
Partial outage · Oct 20, 10:38 UTC
Partial outage - application not loading
Partial outage · Oct 14, 15:26 UTC
September 2025
Connectivity issues from EMEA Region
Notice · Sep 24, 12:01 UTC
Delayed processing of Workflow Triggers
Notice · Sep 5, 10:45 UTC
August 2025
Calling Service Disconnections
Notice · Aug 6, 08:16 UTC
July 2025
Experiencing delays with computing derived fields
Degraded · Jul 22, 19:34 UTC
June 2025
Application UI Intermittently Inaccessible
Major outage · Jun 19, 04:23 UTC
May 2025
Degraded · May 14, 15:47 UTC
April 2025
Custom Field Event Interruption
Degraded · Apr 22, 14:30 UTC
RCA published (opens in a new tab)
Postmortem
March 2025
OpenAI - Increased Error Rates
Degraded · Mar 25, 18:21 UTC
Degraded · Mar 10, 16:02 UTC
February 2025
Degraded · Feb 14, 21:11 UTC
Partial outage · Feb 11, 22:31 UTC
January 2025
Degraded · Jan 23, 16:41 UTC
Major outage · Jan 6, 17:49 UTC
November 2024
Degraded · Nov 18, 14:57 UTC
Degraded · Nov 4, 08:45 UTC
October 2024
Partial outage · Oct 24, 20:17 UTC
Degraded · Oct 14, 20:32 UTC
September 2024
High database load causing app performance issues
Degraded · Sep 25, 14:40 UTC
Partial outage · Sep 12, 19:29 UTC
July 2024
Degraded · Jul 26, 21:52 UTC
May 2024
Notice · May 24, 11:13 UTC
RCA published (opens in a new tab)
Postmortem
April 2024
Major outage · Apr 22, 14:53 UTC
March 2024
Degraded · Mar 14, 15:07 UTC
September 2023
Degraded · Sep 15, 14:37 UTC
Partial outage · Sep 5, 16:08 UTC
August 2023
Limit function not working for bulk actions
Degraded · Aug 14, 18:50 UTC
Notice · Aug 1, 16:22 UTC
July 2023
Partial outage · Jul 28, 15:45 UTC
RCA published (opens in a new tab)
Postmortem
Degraded · Jul 7, 17:37 UTC
May 2023
Partial outage · May 4, 15:05 UTC
March 2023
Partial outage · Mar 1, 13:24 UTC
November 2022
Some users cannot log into Close
Partial outage · Nov 8, 13:09 UTC
Degraded · Nov 2, 12:33 UTC