Cisco Umbrella (OpenDNS)

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Components

Cisco Umbrella (OpenDNS) reports all 31 components operational. As listed on its status page, read 3 min ago.

  • API · Umbrella GlobalOperational
  • App Control · Umbrella AfricaOperational
  • API Reporting · Umbrella EuropeOperational
  • CASB - App Control · Secure Connect AfricaOperational
  • Cloud Malware Detection · Secure Connect GlobalOperational
  • Activities · CloudLockOperational
  • Cloud Delivered Firewall · Umbrella AfricaOperational
  • Apps Firewall · CloudLockOperational
  • Data Center · Secure Connect AfricaOperational
  • DLP · Secure Connect GlobalOperational
  • DNS · Umbrella AfricaOperational
  • Identity · Secure Connect GlobalOperational
  • Real Time DLP · Umbrella AfricaOperational
  • Enterrpise APIs · CloudLockOperational
  • Firewall · Secure Connect AfricaOperational
  • SWG · Secure Connect GlobalOperational
  • Remote Browser Isolation · Umbrella AfricaOperational
  • Environments · CloudLockOperational
  • IPsec Tunnel Head-End · Secure Connect AfricaOperational
  • Meraki SD-WAN Head-End · Secure Connect AfricaOperational
  • Network Tunnels · Umbrella AfricaOperational
  • Reserved IP · Umbrella AfricaOperational
  • Remote Access (Client) · Secure Connect AfricaOperational
  • Intelligent Proxy · Umbrella North AmericaOperational
  • Remote Access (Clientless) · Secure Connect AfricaOperational
  • Documentation · Umbrella GlobalOperational
  • Phone Support · Umbrella GlobalOperational
  • Support Portal · Umbrella GlobalOperational
  • Dashboard · Umbrella GlobalOperational
  • Virtual Appliance · Umbrella GlobalOperational
  • UI · Umbrella GlobalOperational
Reported uptime
98.71%
From published incidents, 90 of 90 days covered
Published incidents
14
Active in the last 90 days
Days affected
16
New or changed problems only; 7 more days under a long-running notice (thin band)
Last incident
14 d ago
Started Oct 29, 01:00 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data
  • Long-running notice open (thin band)

CVEs, last two years

1

0 high or critical. In this company's software.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

0

None published on its status page.

Incident timeline

October 2026

  1. Cisco Umbrella - Intermittent Network Tunnel Connectivity - Australia

    Degraded · Oct 29, 01:00 UTC · Network Tunnels

    12 h 1 min

    Official (opens in a new tab)

    Resolved

  2. [Cisco Umbrella & Cisco Secure Connect] SWG Traffic Disruption Related to Third-Party Certificate Issue

    Degraded · Oct 22, 16:45 UTC · SWG, SWG

    11 h 1 min

    Official (opens in a new tab)

    Resolved

  3. [Cisco Umbrella & Cisco Secure Connect] Secure Web Gateway Degradation

    Degraded · Oct 21, 14:56 UTC · SWG, SWG

    17 h 13 min

    Official (opens in a new tab)

    Resolved

  4. Cisco Umbrella – Connectivity Issues – Miami

    Notice · Oct 21, 02:32 UTC · Cloud Delivered Firewall, DNS, Real Time DLP, SWG +1

    Official (opens in a new tab)

    Resolved

  5. Cisco Secure Connect - Service Disruption in Melbourne, Australia

    Notice · Oct 20, 00:24 UTC · Remote Access (Client)

    Official (opens in a new tab)

    Resolved

  6. Cisco Secure Connect - Service Disruption in Melbourne, Australia

    Degraded · Oct 19, 17:17 UTC · Remote Access (Client)

    1 h 19 min

    Official (opens in a new tab)

    Resolved

  7. Cisco Secure Connect Issues Affecting MAD1.edc and MIL1.edc

    Notice · Oct 18, 19:48 UTC

    3 h 4 min

    Official (opens in a new tab)

    Resolved

  8. Cisco Umbrella – API Issues – Global

    Degraded · Oct 18, 10:21 UTC · API, Network Tunnels, Virtual Appliance

    58 min

    Official (opens in a new tab)

    Resolved

  9. Cisco Umbrella - Roaming Client connectivity issues following certificate migration - Global

    Notice · Oct 10, 23:47 UTC · SWG

    Official (opens in a new tab)

    Resolved

  10. [Cisco Secure Connect] – New Connections Redirected in Europe (Paris)

    Notice · Oct 9, 14:15 UTC · Remote Access (Client)

    Official (opens in a new tab)

    Resolved

  11. [Cisco Umbrella] Dashboard duplicate headers

    Notice · Oct 3, 04:21 UTC · Dashboard

    Official (opens in a new tab)

    Resolved

  12. Cisco Umbrella – Akamai Domain Access Issues

    Degraded · Oct 2, 20:15 UTC · DNS

    7 d 0 h

    Official (opens in a new tab)

    Resolved

September 2026

  1. Cisco Umbrella - Oracle domain access issues with Generative AI application controls - Global

    Degraded · Sep 21, 22:11 UTC · DNS, SWG

    40 min

    Official (opens in a new tab)

    Resolved

  2. [Umbrella] Investigate Dashboard Degradation

    Notice · Sep 16, 16:12 UTC · Dashboard

    Official (opens in a new tab)

    Resolved

  3. [Umbrella] Investigate Dashboard Degradation

    Notice · Sep 1, 18:00 UTC · Dashboard

    Official (opens in a new tab)

    Resolved

August 2026

  1. Cisco Umbrella - Policy Update Delays

    Degraded · Aug 21, 17:07 UTC · DNS, SWG

    1 h 53 min

    Official (opens in a new tab)

    Resolved

  2. Cisco Umbrella - DNS Policy issue - Global

    Degraded · Aug 20, 03:18 UTC · DNS

    4 h 8 min

    Official (opens in a new tab)

    Resolved

  3. [Cisco Secure Connect] – New Connections Redirected in Europe (France)

    Degraded · Aug 19, 07:49 UTC · Remote Access (Client)

    8 h 31 min

    Official (opens in a new tab)

    Resolved

  4. [Cisco Secure Connect and Umbrella] - Connectivity Issue - Palo Alto

    Degraded · Aug 17, 15:56 UTC · Cloud Delivered Firewall, Data Center, Firewall, IPsec Tunnel Head-End +2

    2 d 15 h

    Official (opens in a new tab)

    Resolved

  5. [Cisco Secure Connect] - Intermittent Service Disruption in Multiple Regions

    Partial outage · Aug 15, 14:48 UTC · Remote Access (Client), Remote Access (Client), Remote Access (Client)

    3 d 18 h

    Official (opens in a new tab)

    Resolved

  6. [Cisco Umbrella/Secure Connect] – Intermittent Service Disruption in Europe (Germany)

    Partial outage · Aug 15, 03:23 UTC · Cloud Delivered Firewall, SWG, Network Tunnels

    1 h 49 min

    Official (opens in a new tab)

    Resolved

  7. Cisco Umbrella - Cisco Secure Client Download Issue - Global

    Degraded · Aug 14, 17:16 UTC · Dashboard

    10 min

    Official (opens in a new tab)

    Resolved

  8. [Cisco Secure Connect] – Network Connectivity Disruption - India (Mumbai)

    Notice · Aug 12, 12:33 UTC · Remote Access (Client)

    Official (opens in a new tab)

    Resolved

  9. [Cisco Secure Connect] – Resiliency Region Provisioning Issue – Global

    Degraded · Aug 5, 11:59 UTC · Remote Access (Client), Remote Access (Client), Remote Access (Client), Remote Access (Client) +8

    4 h 54 min

    Official (opens in a new tab)

    Resolved

  10. Cisco Umbrella - Cloud Delivered Firewall User Identity Policy Enforcement Issue - Singapore

    Degraded · Aug 4, 19:50 UTC · Cloud Delivered Firewall

    28 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. Cisco Secure Connect - Connectivity issues in India - Mumbai and Chennai

    Degraded · Jul 31, 18:08 UTC · Remote Access (Client)

    1 h 43 min

    Official (opens in a new tab)

    Resolved

  2. Cisco Secure Connect - New Connection Provisioning Impact in Frankfurt, London and Copenhagen

    Degraded · Jul 31, 15:21 UTC · Data Center, IPsec Tunnel Head-End, Remote Access (Client)

    6 h 1 min

    Official (opens in a new tab)

    Resolved

  3. Cisco Umbrella - Microsoft 365 access issues with Copilot category blocking - Global

    Degraded · Jul 25, 14:54 UTC · DNS

    6 h 15 min

    Official (opens in a new tab)

    Resolved

  4. [Cisco Umbrella/Secure Connect] – Network Infrastructure Issue - Global

    Partial outage · Jul 24, 11:39 UTC · API, CASB - App Control, CASB - App Control, CASB - App Control +46

    1 h 27 min

    Official (opens in a new tab)

    Resolved

  5. Cisco Umbrella - Certificate errors with HTTPS inspection - US (Los Angeles and Miami)

    Degraded · Jul 21, 22:08 UTC · SWG

    55 min

    Official (opens in a new tab)

    Resolved

  6. Cisco Umbrella - Overview dashboard links not directing to Activity page - Global

    Degraded · Jul 20, 23:41 UTC · Dashboard

    55 min

    Official (opens in a new tab)

    Resolved

  7. [Cisco Umbrella] - Intermittent Service Degradation - Global

    Partial outage · Jul 15, 15:32 UTC · API, Dashboard

    2 h 37 min

    Official (opens in a new tab)

    Resolved

  8. Cisco Umbrella - Intermittent API call failures - Global

    Degraded · Jul 15, 09:11 UTC · Identity

    5 h 26 min

    Official (opens in a new tab)

    Resolved

  9. Cisco Umbrella - DNS and Secure Web Gateway timeout errors - North America (Mexico)

    Degraded · Jul 10, 23:21 UTC · DNS, SWG

    11 h 11 min

    Official (opens in a new tab)

    Resolved

  10. Cisco Umbrella- Dashboard Component Intermittent Issues - Global

    Degraded · Jul 8, 19:09 UTC · Dashboard

    7 h 4 min

    Official (opens in a new tab)

    Resolved

  11. Cisco Umbrella - UI Login Issues - Global

    Degraded · Jul 8, 16:32 UTC · UI

    23 min

    Official (opens in a new tab)

    Resolved

  12. [Cisco Secure Connect] – Certificate Issuance and Renewal Issue - Global

    Notice · Jul 7, 13:14 UTC · Remote Access (Client), Remote Access (Client), Remote Access (Client), Remote Access (Client) +2

    Official (opens in a new tab)

    Resolved

June 2026

  1. [Cisco Umbrella] – DNS response latency in Amsterdam

    Degraded · Jun 23, 15:29 UTC · DNS

    39 min

    Official (opens in a new tab)

    Resolved

  2. Cisco Secure Connect - Connectivity Issues in London Data Center

    Notice · Jun 18, 14:24 UTC · Remote Access (Client)

    Official (opens in a new tab)

    Resolved

  3. SL VPN Traffic Interruption Affecting Multiple Customers

    Degraded · Jun 17, 20:34 UTC · Network Tunnels

    3 h 39 min

    Official (opens in a new tab)

    Resolved

  4. Umbrella networks page not showing correct primary policy

    Degraded · Jun 16, 18:07 UTC · Dashboard

    1 h 0 min

    Official (opens in a new tab)

    Resolved

  5. Cisco Umbrella - ISP packet loss affecting service traffic - Brazil

    Degraded · Jun 13, 23:24 UTC · DNS, SWG, Network Tunnels

    3 h 56 min

    Official (opens in a new tab)

    Resolved

  6. Cisco Umbrella - DNSCrypt DNS resolution issues - Atlanta

    Notice · Jun 12, 20:59 UTC · DNS

    Official (opens in a new tab)

    Resolved

  7. Cisco Umbrella - Intermittent Unavailability of Dashboard Components – Global

    Notice · Jun 4, 19:14 UTC · Dashboard

    Official (opens in a new tab)

    Resolved

  8. Cisco Umbrella - Dashboard Components Not Loading for Customers – Global

    Partial outage · Jun 3, 20:08 UTC · Dashboard

    4 h 39 min

    Official (opens in a new tab)

    Resolved

  9. [Cisco Secure Connect] Service Disruption in Rio de Janeiro Region

    Degraded · Jun 1, 15:07 UTC · CASB - App Control, Data Center, DNS, Firewall +6

    2 h 20 min

    Official (opens in a new tab)

    Resolved

  10. Cisco Umbrella - Connectivity Issue – Dubai, Czechia (Europe), Paris (Europe) and Johannesburg (South Africa)

    Degraded · Jun 1, 07:12 UTC · SWG, SWG, SWG

    3 h 49 min

    Official (opens in a new tab)

    Resolved

May 2026

  1. Cisco Umbrella - Intermittent Block Page Timeouts - LAX

    Degraded · May 29, 21:31 UTC · DNS, SWG

    5 min

    Official (opens in a new tab)

    Resolved

  2. [Cisco Umbrella] – VA Image Download Disruption - Global

    Degraded · May 25, 00:59 UTC · Virtual Appliance

    25 min

    Official (opens in a new tab)

    Resolved

  3. Umbrella - SRV record resolution failures affecting LDAP and Kerberos - North America and India

    Degraded · May 13, 23:32 UTC · Virtual Appliance

    18 h 13 min

    Official (opens in a new tab)

    Resolved