Checkr

Increase of unexpected Review statuses on reports with suspended screenings

Degraded · Nov 10, 18:45 UTC

California – MVR Processing Delays

Notice · Nov 2, 11:06 UTC

Bullhorn integration service disruption

Partial outage · Oct 19, 19:29 UTC

Identity verification delays and errors

Notice · Oct 15, 23:08 UTC

Degraded API Performance

Degraded · Sep 28, 20:44 UTC

Increased delays in PDF generation for a small subset of reports

Degraded · Sep 22, 22:32 UTC

Intermittent issues preventing Canadian candidates from completing application

Degraded · Sep 17, 16:32 UTC

ID verification screenings experiencing completion errors

Degraded · Sep 15, 02:09 UTC

Elevated turnaround times for Federal Criminal Searches

Degraded · Aug 16, 12:05 UTC

Increased failure rate loading reports in the Dashboard

Degraded · Aug 12, 22:38 UTC

Increase of failures preventing candidates from submitting the apply flow

Partial outage · Aug 10, 20:28 UTC

Issues with SSN traces leading to increased report turnaround times

Major outage · Jul 31, 15:30 UTC

Increased Turnaround times for Illinois MVRs delaying some reports

Notice · Jul 30, 22:30 UTC

Increased turnaround time on certain reports

Degraded · Jul 14, 23:32 UTC

Signups and Ordering - Elevated Error Rate causing delays

Degraded · Jul 14, 15:13 UTC

We are currently experiencing degraded report completion, leading to increased turnaround time

Partial outage · Jun 25, 16:33 UTC

CA MVRs are experiencing increased turnaround time

Degraded · Jun 22, 22:55 UTC

Users unable to login to candidate portal

Degraded · Jun 18, 19:43 UTC

Candidate portal: candidates may be unable to submit additional verification information, redirecting to incorrect page

Partial outage · Jun 11, 23:30 UTC

Candidates are unable to complete the apply flow for packages that include domestic IDV due to a vendor outage

Degraded · Jun 9, 22:41 UTC

Increased Turnaround Times for Background Check Screenings

Degraded · Jun 5, 22:27 UTC

Invitation Expiration Delays – Invitations Displaying as Pending

Degraded · Jun 4, 18:01 UTC

Delays in County Criminal Search Results

Notice · Jun 4, 05:08 UTC

Staging Environment Degraded – Login and Dashboard Access Unavailable

Partial outage · Jun 3, 14:19 UTC

Degraded API Authentication – EU Region

Notice · Jun 3, 11:13 UTC

Degraded API performance across Reports and Candidates endpoints

Partial outage · May 28, 16:30 UTC

Degraded API performance across Reports and Candidates endpoints

Partial outage · May 27, 19:51 UTC

Canadian MVR status checks experiencing temporary issues resulting in increased turnaround time

Partial outage · May 27, 08:03 UTC

Canadian MVR status checks experiencing temporary issues resulting in increased turnaround time

Degraded · May 23, 06:07 UTC

Candidate Portal seeing issues with accessing reports

Degraded · May 22, 23:17 UTC

Federal Criminal searches are experiencing longer TAT

Degraded · May 18, 23:42 UTC

Canadian MVR delayed turnaround time

Degraded · May 18, 18:17 UTC

Delayed turnaround time for state searches (Missouri, Maryland, South Carolina,Minnesota)

Degraded · May 13, 14:23 UTC

CA(California) MVR Screenings Are Delayed

Degraded · May 11, 19:06 UTC

Candidates are unable to complete Identify Verifications for international background checks due to a vendor outage

Degraded · May 10, 21:21 UTC

Increased turnaround on report completion

Degraded · May 7, 16:39 UTC

We are experiencing minor delays in PDF generation for a small subset of reports

Degraded · May 6, 15:54 UTC

Investigating Delays with Continuous Check Enrollment and De-enrollment

Degraded · May 4, 15:51 UTC

Intermittent dashboard login and access issues

Major outage · Apr 22, 18:50 UTC

Federal Criminal Searches experiencing delays

Degraded · Apr 7, 13:49 UTC

Federal Searches experiencing delays

Degraded · Mar 29, 15:27 UTC

Federal Searches experiencing delays

Degraded · Mar 28, 17:29 UTC

Delayed completion of PACER searches for criminal searches

Notice · Mar 16, 04:53 UTC

Delayed completion of PACER searches for criminal searches

Notice · Mar 16, 03:42 UTC

Increased turnaround time for Criminal Searches

Partial outage · Mar 8, 06:34 UTC

We are currently experiencing longer than expected turnaround times for reports with Criminal Searches

Degraded · Mar 1, 16:49 UTC

Increase of failures preventing candidates from submitting the apply flow

Partial outage · Feb 9, 17:46 UTC

Delayed turnaround time on some international criminal searches.

Degraded · Jan 30, 22:29 UTC

Truework API and web app is currently unavailable

Major outage · Jan 16, 00:46 UTC

Degraded Performance for the Production Dashboard

Notice · Jan 6, 17:30 UTC