Braze
Operational
All Systems Operational
Official status API · last read just now
- Reported uptime
- 99.67%
- From published incidents, 89 of 90 days covered
- Published incidents
- 3
- Active in the last 90 days
- Days affected
- 2
- Out of the last 90, any severity
- Last incident
- 56 d ago
- Started Sep 16, 09:17 UTC
Last 90 days
- Operational
- Maintenance
- Degraded
- Partial outage
- Major outage
- No data
Incident timeline
September 2026
Major outage · Sep 16, 09:17 UTC
Dashboard Latency and Errors on US07
Degraded · Sep 2, 11:30 UTC
Degraded · Sep 2, 07:43 UTC
August 2026
Issue Impacting US 01 and US 03
Degraded · Aug 5, 16:13 UTC
July 2026
Degraded · Jul 31, 14:09 UTC
AWS Networking Disruption in US-WEST-2 (Resolved)
Notice · Jul 24, 19:54 UTC
Resolved
Notice · Jul 13, 18:43 UTC
June 2026
Degraded · Jun 12, 14:58 UTC
May 2026
US01 and EU01 Processing Latency
Degraded · May 22, 17:45 UTC
Degraded · May 8, 04:35 UTC
Agent Console auto model errors
Degraded · May 7, 16:38 UTC
SMS Delivery Delays to Multiple Countries in Europe
Degraded · May 7, 13:19 UTC
April 2026
Partial outage · Apr 20, 16:18 UTC
Notice · Apr 17, 22:19 UTC
Resolved
Delays in Support Case Creation via Email
Partial outage · Apr 8, 19:05 UTC
Notice · Apr 6, 22:36 UTC
Resolved
March 2026
EU02 customer unsubscribe errors
Degraded · Mar 24, 17:45 UTC
US07 Dashboard latency and errors
Degraded · Mar 20, 18:25 UTC
Partial outage · Mar 17, 20:49 UTC
February 2026
Outbound email latency for non-EU Bird (Sparkpost) customers
Degraded · Feb 24, 19:34 UTC
Degraded · Feb 18, 12:07 UTC
US02 Dashboard and SDK increased errors
Major outage · Feb 3, 15:41 UTC
January 2026
Gmail consumers experiencing banners indicating missing spam checks
Notice · Jan 24, 18:27 UTC
Degraded · Jan 23, 00:47 UTC
Notice · Jan 13, 22:19 UTC
Resolved
Major outage · Jan 6, 15:41 UTC
November 2025
EU01 REST API and SDK Data Collection Errors
Partial outage · Nov 24, 11:26 UTC
US01 and US03 Dashboard and SDK Errors
Partial outage · Nov 19, 00:34 UTC
Notice · Nov 18, 22:24 UTC
US-10 Dashboard Outage - October 8, 2025
Notice · Nov 5, 21:34 UTC
Resolved
Notice · Nov 4, 21:47 UTC
Resolved
October 2025
Increased latency in Outbound Messaging for all clusters
Degraded · Oct 22, 23:19 UTC
Partial outage · Oct 20, 16:21 UTC
September 2025
Increased error rates for REST and SDK services across US clusters
Degraded · Sep 9, 19:07 UTC
Degraded performance for Dashboard and Time Series data in US05
Degraded · Sep 5, 17:54 UTC
Issue impacting US01 and US05 clusters
Partial outage · Sep 2, 17:20 UTC
August 2025
SMS Delivery Delays and Failures to and from Multiple Networks in US for a Subset of Short Codes
Degraded · Aug 28, 19:06 UTC
Degraded · Aug 21, 19:15 UTC
Issue impacting US06 AND EU02 services
Partial outage · Aug 19, 14:40 UTC
July 2025
Degraded performance in Outbound Messaging and Data Processing on EU01
Degraded · Jul 30, 14:49 UTC
Link-shortening issue impacting all regions
Partial outage · Jul 17, 20:22 UTC
Data Processing and Messaging Sending latency impacting US01
Degraded · Jul 11, 07:43 UTC
June 2025
Partial outage · Jun 12, 19:01 UTC
May 2025
Increased errors impacting US01
Degraded · May 21, 18:11 UTC
Resolved
April 2025
Email latency due to Sendgrid issue
Degraded · Apr 23, 22:09 UTC
Issue impacting Canvases with Exit Criteria
Notice · Apr 15, 22:45 UTC
Degraded · Apr 3, 17:12 UTC
March 2025
Third-party Snowflake issue impacting CDI, Currents and Dashboard
Degraded · Mar 19, 18:53 UTC
Currents and CDI latency impacting EU-01 and EU-02
Partial outage · Mar 10, 15:47 UTC
Issues accessing Drag & Drop editor
Degraded · Mar 10, 15:10 UTC