Branch

Link and click processing degradation

Notice · Nov 10, 22:33 UTC

mParticle Event Delivery Disruption

Notice · Nov 5, 21:52 UTC

Custom Exports API – Processing Delay

Degraded · Oct 26, 09:32 UTC · Export API

Service Performance Issue

Notice · Sep 3, 22:33 UTC

Delayed Webhook Delivery

Notice · Aug 24, 19:55 UTC

Duplicate Webhook Events

Notice · Aug 21, 00:47 UTC

iOS SDK 3.14.1 App Crash Related to Pasteboard URI Parsing

Notice · Jul 9, 18:09 UTC

Delay in attributions and webhooks

Degraded · Jul 2, 23:47 UTC · Export API, Webhooks

Services Degraded: X API Platform Impacting X (formerly Twitter) Attributions

Degraded · Mar 26, 03:45 UTC · API, Webhooks

Services Degraded: Missing Dashboard Features

Notice · Mar 13, 06:59 UTC · Dashboard

Meta API Latency

Notice · Mar 5, 16:34 UTC

Service Performance Issue

Notice · Feb 19, 11:30 UTC

Daily Exports API Service Impact

Degraded · Nov 27, 16:56 UTC · Export API

Google Ads iOS attribution pipeline

Notice · Sep 8, 23:04 UTC

Increase in error responses from Sendgrid ESP

Notice · Sep 3, 22:44 UTC

Facebook Ad Partner Token Expiry

Notice · Aug 14, 17:37 UTC

SKAN Data Missing in V2/event Response

Notice · Aug 8, 22:38 UTC

Unable to create or clone Journeys

Degraded · Aug 7, 03:44 UTC · Journeys

Degraded Linking and Related Services

Degraded · Apr 24, 16:41 UTC · API, Deep Linking

Delay in Cost, Click, and Impressions data from Google Ads

Notice · Mar 21, 19:16 UTC

Cohort Analytics Service Unavailable

Notice · Mar 18, 10:37 UTC

Increased latencies from Facebook SAN Partner

Notice · Mar 15, 06:08 UTC

Facebook API increase in error rates

Notice · Dec 11, 18:45 UTC

Dashboard Service Degradation

Degraded · Sep 20, 09:56 UTC · Dashboard

Drop in events attributed to Google on iOS

Degraded · Aug 27, 03:33 UTC · Dashboard

Dashboard Liveview Section errors after timeout

Notice · Aug 23, 15:10 UTC · Dashboard

IOS Facebook Messenger Deeplinking Issue

Notice · Aug 20, 16:16 UTC

Universal Email Services Degraded

Degraded · Jul 31, 13:40 UTC · Link Redirection

Notice: Branch is Unaffected by the CrowdStrike Software Update

Notice · Jul 19, 16:06 UTC

Unique Open Data in Dashboard shows up as Inflated

Degraded · May 24, 05:57 UTC · Dashboard

Increase in Latency from Oath API

Degraded · May 24, 00:07 UTC · Dashboard

iOS SDK v3.3.0 URI Scheme Issue

Notice · Apr 8, 21:26 UTC

Delay in attribution

Degraded · Apr 3, 18:56 UTC · Webhooks

Facebook Attribution

Notice · Mar 27, 03:27 UTC

Discrepancy with SKAN attributed data

Degraded · Mar 22, 06:54 UTC · Export API

Dashboard Inaccessible

Partial outage · Mar 18, 14:20 UTC · Dashboard

Links issue

Degraded · Feb 21, 16:05 UTC · Link Redirection

Attribution data missing for custom events on the Branch dashboard

Degraded · Feb 20, 05:39 UTC · Dashboard

Delay in real time data

Notice · Feb 14, 20:47 UTC

Elevated open and install error rates

Degraded · Jan 23, 17:06 UTC · API

SSO login error

Notice · Nov 20, 21:32 UTC · Dashboard

Dashboard Data Delay

Notice · Nov 13, 21:27 UTC

Delay in Facebook SKAN data

Notice · Oct 18, 21:01 UTC

Increase in error rates for core services

Notice · Oct 10, 00:04 UTC

Increase in Apple SAN responses

Notice · Sep 18, 20:52 UTC

Increase in error responses from Sendgrid ESP

Notice · Sep 5, 18:13 UTC

Drop in SKAN messages for select ad partners

Notice · Aug 11, 20:34 UTC

Increase in error responses from Sendgrid ESP

Notice · Aug 7, 15:37 UTC

Late arriving eo_open records

Notice · Aug 2, 19:43 UTC

Increase in error responses from Sendgrid ESP

Degraded · Jul 28, 16:18 UTC · Deep Linking