Bonusly

Degraded

Partially Degraded Service

Official status page (opens in a new tab)

Official status API · last read 2 min ago

Reported uptime
99.97%
From published incidents, 89 of 90 days covered
Published incidents
2
Active in the last 90 days
Days affected
9
Out of the last 90, any severity
Last incident
6 d ago
Started Nov 4, 16:36 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

Incident timeline

November 2026

  1. Rewards Fulfillment Outage

    Partial outage · Nov 4, 16:36 UTC

    Ongoing

    Official (opens in a new tab)

    Identified

September 2026

  1. Redemptions failing

    Partial outage · Sep 30, 20:36 UTC

    1 h 28 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Degraded Rewards Experience

    Partial outage · Apr 7, 13:01 UTC

    3 h 1 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. Activity Feed Performance Issue

    Partial outage · Mar 6, 17:16 UTC

    6 h 33 min

    Official (opens in a new tab)

    Resolved

  2. Rewards Fulfillment Intermittent

    Degraded · Mar 2, 17:22 UTC

    1 h 23 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. Slower than normal

    Notice · Jan 30, 15:11 UTC

    2 h 40 min

    Official (opens in a new tab)

    Resolved

  2. Bonusly Support System Issue

    Notice · Jan 9, 20:05 UTC

    1 h 20 min

    Official (opens in a new tab)

    Resolved

December 2025

  1. Captcha verifications are failing.

    Notice · Dec 24, 01:43 UTC

    1 h 13 min

    Official (opens in a new tab)

    Resolved

  2. Performance Issue

    Partial outage · Dec 19, 16:06 UTC

    40 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. Rewards Catalog Unavailable

    Partial outage · Nov 21, 20:38 UTC

    9 min

    Official (opens in a new tab)

    Resolved

  2. Bonusly Availability

    Partial outage · Nov 18, 13:41 UTC

    7 h 21 min

    Official (opens in a new tab)

    Resolved

  3. Performance Degradation

    Partial outage · Nov 3, 19:02 UTC

    Official (opens in a new tab)

    Resolved

October 2025

  1. AWS Outage - Bonusly Impact

    Degraded · Oct 20, 14:45 UTC

    10 h 34 min

    Official (opens in a new tab)

    Resolved

September 2025

  1. Login Page Issue

    Notice · Sep 24, 18:31 UTC

    45 min

    Official (opens in a new tab)

    Resolved

June 2025

  1. Bonusly Availability

    Major outage · Jun 10, 23:24 UTC

    14 h 30 min

    Official (opens in a new tab)

    Resolved

  2. Bonusly is Unavailable

    Major outage · Jun 10, 13:13 UTC

    9 h 44 min

    Official (opens in a new tab)

    Resolved

May 2025

  1. Rewards Page Error

    Major outage · May 5, 17:58 UTC

    20 min

    Official (opens in a new tab)

    Resolved

April 2025

  1. Analytics Performance Issue

    Degraded · Apr 14, 19:42 UTC

    10 min

    Official (opens in a new tab)

    Resolved

  2. Site Load Time Slow / Timing Out

    Degraded · Apr 2, 13:57 UTC

    37 min

    Official (opens in a new tab)

    Resolved

March 2025

  1. Billing History page and Rewards Catalog Down

    Partial outage · Mar 28, 18:09 UTC

    1 h 14 min

    Official (opens in a new tab)

    Resolved

  2. Rewards Catalog timing out

    Major outage · Mar 26, 18:21 UTC

    1 h 1 min

    Official (opens in a new tab)

    Resolved

  3. Rewards Catalog Latency

    Degraded · Mar 11, 15:48 UTC

    57 min

    Official (opens in a new tab)

    Resolved

January 2025

  1. Site Load Time Slow / Timing Out

    Degraded · Jan 31, 15:28 UTC

    26 min

    Official (opens in a new tab)

    Resolved

September 2024

  1. Give Recognition List Outage

    Partial outage · Sep 18, 15:54 UTC

    2 h 1 min

    Official (opens in a new tab)

    Resolved

May 2024

  1. Bonusly is performing slowly

    Degraded · May 31, 22:11 UTC

    55 min

    Official (opens in a new tab)

    Resolved

  2. Bonus.ly Site is Inaccessible

    Partial outage · May 15, 23:55 UTC

    20 h 55 min

    Official (opens in a new tab)

    Resolved

  3. Intermittent loading failures

    Partial outage · May 15, 19:01 UTC

    2 h 40 min

    Official (opens in a new tab)

    Resolved

April 2024

  1. Investigating elevated alert rates

    Notice · Apr 17, 20:39 UTC

    2 h 44 min

    Official (opens in a new tab)

    Resolved

November 2023

  1. Investigating elevated alert rates

    Partial outage · Nov 28, 17:14 UTC

    35 min

    Official (opens in a new tab)

    Resolved

September 2023

  1. Reward Redemptions Error

    Major outage · Sep 26, 14:51 UTC

    3 d 3 h

    Official (opens in a new tab)

    Resolved

August 2023

  1. Bonusly rewards are temporarily unavailable.

    Major outage · Aug 3, 21:59 UTC

    25 min

    Official (opens in a new tab)

    Resolved

June 2023

  1. Elevated Errors

    Degraded · Jun 22, 20:16 UTC

    3 h 13 min

    Official (opens in a new tab)

    Resolved

April 2023

  1. SSL Certificates error on some email

    Notice · Apr 17, 15:13 UTC

    37 min

    Official (opens in a new tab)

    Resolved

March 2023

  1. Slack give integration not working

    Major outage · Mar 30, 20:00 UTC

    3 h 47 min

    Official (opens in a new tab)

    Resolved

  2. Intermittent loading issues of the Bonusly application for users in the beta exprience

    Notice · Mar 22, 15:41 UTC

    2 h 49 min

    Official (opens in a new tab)

    Resolved

February 2023

  1. Rewards Fulfillment Temporarily Unavailable

    Partial outage · Feb 23, 16:23 UTC

    23 h 58 min

    Official (opens in a new tab)

    Resolved

December 2022

  1. Reward images failing to load

    Notice · Dec 30, 16:35 UTC

    55 d 23 h

    Official (opens in a new tab)

    Resolved

  2. Images not loading in application

    Notice · Dec 16, 18:59 UTC

    1 h 8 min

    Official (opens in a new tab)

    Resolved

November 2022

  1. Investigating elevated alert rates

    Notice · Nov 30, 20:03 UTC

    1 h 56 min

    Official (opens in a new tab)

    Resolved

  2. Rewards Images Not Loading

    Degraded · Nov 28, 21:47 UTC

    1 h 53 min

    Official (opens in a new tab)

    Resolved

  3. Degraded Performance

    Degraded · Nov 28, 20:42 UTC

    2 h 28 min

    Official (opens in a new tab)

    Resolved

October 2022

  1. Investigating intermittent 502 bad gateway while browsing the application

    Degraded · Oct 17, 21:11 UTC

    5 h 37 min

    Official (opens in a new tab)

    Resolved

  2. GIF Images fail to load in Mozilla and Chromium browsers

    Degraded · Oct 5, 21:04 UTC

    1 d 17 h

    Official (opens in a new tab)

    Resolved

September 2022

  1. Bonusly Failing to Load - Error 1016 - Origin DNS Error

    Major outage · Sep 14, 13:12 UTC

    Official (opens in a new tab)

    Resolved

August 2022

  1. Signals Inaccessible

    Degraded · Aug 29, 21:01 UTC

    1 h 37 min

    Official (opens in a new tab)

    Resolved

  2. Password reset and login errors

    Degraded · Aug 29, 16:01 UTC

    1 d 23 h

    Official (opens in a new tab)

    Resolved

June 2022

  1. Error 500 for some users

    Partial outage · Jun 13, 18:31 UTC

    21 h 25 min

    Official (opens in a new tab)

    Resolved

May 2022

  1. Home Page and Analytics Features Returning HTTP 500

    Partial outage · May 17, 18:59 UTC

    21 h 21 min

    Official (opens in a new tab)

    Resolved

  2. Recognition not displaying in Slack

    Major outage · May 13, 14:33 UTC

    5 h 30 min

    Official (opens in a new tab)

    Resolved

  3. Rewards Fulfillment Temporarily Unavailable

    Partial outage · May 13, 14:26 UTC

    5 h 37 min

    Official (opens in a new tab)

    Resolved