Auvik

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read just now

Reported uptime
99.93%
From published incidents, 89 of 90 days covered
Published incidents
6
Active in the last 90 days
Days affected
8
Out of the last 90, any severity
Last incident
17 d ago
Started Oct 25, 12:18 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

0

None matched in NVD.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

40

Linked to the official write-ups.

Incident timeline

October 2026

  1. Emergency Maintenance on US4

    Degraded · Oct 25, 12:18 UTC

    1 h 45 min

    RCA published (opens in a new tab)

    Postmortem

  2. Emergency Maintenance

    Degraded · Oct 24, 02:59 UTC

    2 h 10 min

    RCA published (opens in a new tab)

    Postmortem

  3. PHP2Shell vulnerabilities (CVE-2026-109618 and CVE-2026-109619)

    Notice · Oct 21, 15:06 UTC

    21 h 27 min

    Official (opens in a new tab)

    Resolved

September 2026

  1. Incident Title

    Major outage · Sep 3, 11:12 UTC

    1 h 6 min

    RCA published (opens in a new tab)

    Postmortem

August 2026

  1. Service Disruption - AU1 Cluster Sites

    Partial outage · Aug 27, 12:46 UTC

    44 min

    RCA published (opens in a new tab)

    Postmortem

  2. Inaccurate notifications being sent for legacy alerts

    Degraded · Aug 17, 17:53 UTC

    2 d 20 h

    RCA published (opens in a new tab)

    Postmortem

  3. Issue with Legacy Alert Delivery

    Degraded · Aug 17, 15:00 UTC

    1 h 42 min

    Official (opens in a new tab)

    Resolved

April 2026

  1. Emergency Collector Rollback

    Degraded · Apr 14, 00:32 UTC

    2 h 1 min

    RCA published (opens in a new tab)

    Postmortem

March 2026

  1. Service Degradation – Some Customers Experiencing Login Issues After Maintenance

    Degraded · Mar 8, 19:10 UTC

    1 d 2 h

    RCA published (opens in a new tab)

    Postmortem

December 2025

  1. Emergency maintenance for EU2

    Degraded · Dec 15, 23:28 UTC

    2 h 29 min

    RCA published (opens in a new tab)

    Postmortem

  2. Meraki Switch stacks creating duplicate devices in the product

    Degraded · Dec 15, 14:35 UTC

    3 h 48 min

    RCA published (opens in a new tab)

    Postmortem

  3. Duplicate FortiNet firewalls created on the EU2 cluster.

    Degraded · Dec 11, 14:30 UTC

    9 h 16 min

    RCA published (opens in a new tab)

    Postmortem

  4. Auvik Live Chat is Inaccessible

    Degraded · Dec 5, 12:50 UTC

    42 min

    Official (opens in a new tab)

    Resolved

  5. Service Disruption - Login issues

    Degraded · Dec 3, 14:21 UTC

    3 h 7 min

    Official (opens in a new tab)

    Resolved

November 2025

  1. Service Disruption - Reduced functionality across all clusters

    Degraded · Nov 21, 18:29 UTC

    57 min

    RCA published (opens in a new tab)

    Postmortem

October 2025

  1. Partial service degradation due to AWS outage

    Degraded · Oct 20, 09:51 UTC

    1 h 6 min

    Official (opens in a new tab)

    Resolved

  2. Clients on US4 cluster are experiencing 500 Errors

    Degraded · Oct 15, 15:22 UTC

    2 h 12 min

    RCA published (opens in a new tab)

    Postmortem

September 2025

  1. Site performance and access issues

    Partial outage · Sep 23, 17:45 UTC

    2 d 20 h

    RCA published (opens in a new tab)

    Postmortem

  2. Service Disruption - Log in issues to Auvik

    Degraded · Sep 17, 13:53 UTC

    1 d 7 h

    RCA published (opens in a new tab)

    Postmortem

  3. Users are having issues connecting to Auvik

    Notice · Sep 10, 16:43 UTC

    43 min

    RCA published (opens in a new tab)

    Postmortem

August 2025

  1. US4 clients are not accessible

    Partial outage · Aug 27, 21:30 UTC

    1 h 37 min

    Official (opens in a new tab)

    Resolved

  2. Service Disruption - Auvik clients are experiencing a disruption of services - Multiple Clusters

    Notice · Aug 25, 18:32 UTC

    1 d 19 h

    RCA published (opens in a new tab)

    Postmortem

  3. Site Dropdown and permission issues in the Auvik UI

    Notice · Aug 25, 16:58 UTC

    RCA published (opens in a new tab)

    Postmortem

  4. Service Degraded - Clients on the EU1 cluster using V2 alerting are not reviewing device alerts

    Degraded · Aug 22, 09:32 UTC

    1 h 4 min

    RCA published (opens in a new tab)

    Postmortem

  5. Performance Issue - Slowness on site on the EU2 cluster

    Degraded · Aug 20, 13:50 UTC

    19 min

    RCA published (opens in a new tab)

    Postmortem

  6. Performance Issue - Sites on US2 cluster are slow to load

    Notice · Aug 19, 15:30 UTC

    RCA published (opens in a new tab)

    Postmortem

July 2025

  1. Hierarchical data based on user roles (sub-sites, user roles, etc.) are impacting Services

    Degraded · Jul 27, 17:21 UTC

    3 d 20 h

    Official (opens in a new tab)

    Resolved

  2. Service Disruption - Auvik Dashboard in us1, us4 and au1

    Partial outage · Jul 26, 16:43 UTC

    19 h 8 min

    RCA published (opens in a new tab)

    Postmortem

  3. Collectors disconnected in us3

    Partial outage · Jul 25, 19:24 UTC

    1 h 49 min

    RCA published (opens in a new tab)

    Postmortem

  4. Performance Degraded - Information rendering in the Auvik User interface for tenants on the US3 cluster

    Degraded · Jul 3, 17:14 UTC

    1 h 30 min

    RCA published (opens in a new tab)

    Postmortem

June 2025

  1. Legacy alerts for sites on the US1 cluster delayed

    Degraded · Jun 11, 12:19 UTC

    RCA published (opens in a new tab)

    Postmortem

  2. Service Degraded - Auvik Dashboard in AU1

    Degraded · Jun 4, 01:42 UTC

    34 min

    RCA published (opens in a new tab)

    Postmortem

May 2025

  1. Auvik Reporting Sites Down Post After Maintenance

    Notice · May 12, 14:01 UTC

    RCA published (opens in a new tab)

    Postmortem

April 2025

  1. Service Degraded - Some Clients on the US4 cluster are offline.

    Degraded · Apr 14, 22:25 UTC

    4 h 1 min

    RCA published (opens in a new tab)

    Postmortem

March 2025

  1. Service Degraded - Internet Connection Checks are creating false alerts on the US3 cluster.

    Degraded · Mar 31, 18:15 UTC

    20 h 37 min

    RCA published (opens in a new tab)

    Postmortem

February 2025

  1. Service Disruption - US4

    Partial outage · Feb 24, 17:45 UTC

    1 h 48 min

    RCA published (opens in a new tab)

    Postmortem

  2. Service Degraded - Cloud Ping check not working for some tenants

    Degraded · Feb 19, 17:14 UTC

    3 h 13 min

    RCA published (opens in a new tab)

    Postmortem

  3. Service Disruption - US3 is down

    Major outage · Feb 15, 23:02 UTC

    4 h 20 min

    RCA published (opens in a new tab)

    Postmortem

  4. Service Degraded - Discovery Consolidation on US6 Cluster

    Degraded · Feb 3, 19:23 UTC

    2 h 33 min

    RCA published (opens in a new tab)

    Postmortem

  5. Service Disruption - The US4 cluster is down

    Partial outage · Feb 3, 10:23 UTC

    1 h 7 min

    RCA published (opens in a new tab)

    Postmortem

December 2024

  1. Service Disruption - US4 cluster is unreachable

    Major outage · Dec 13, 17:18 UTC

    1 h 5 min

    RCA published (opens in a new tab)

    Postmortem

  2. Service Degraded - Alerting Integration

    Degraded · Dec 6, 16:16 UTC

    32 min

    Official (opens in a new tab)

    Resolved

October 2024

  1. Service Disruption - maps and some UI elements are unavailable

    Partial outage · Oct 26, 14:51 UTC

    3 h 6 min

    RCA published (opens in a new tab)

    Postmortem

  2. Service Disruption - Traffic Insights did not render protocol/services data the UI on the AU1 cluster

    Notice · Oct 21, 16:51 UTC

    RCA published (opens in a new tab)

    Postmortem

  3. Service Disruption - Clients on the US3 cluster are receiving 500 errors when trying to access their sites

    Degraded · Oct 16, 09:59 UTC

    59 min

    RCA published (opens in a new tab)

    Postmortem

  4. Service Disruption - Clients on the US4 cluster are receiving 500 errors when trying to access their sites

    Partial outage · Oct 14, 11:46 UTC

    2 h 17 min

    RCA published (opens in a new tab)

    Postmortem

  5. Service Disruption - For several tenants on the CA1 and US3 clusters

    Degraded · Oct 7, 14:10 UTC

    5 h 35 min

    RCA published (opens in a new tab)

    Postmortem

  6. Service Disruption - Shared Collectors lost association with shared sites after maintenance

    Notice · Oct 7, 13:58 UTC

    RCA published (opens in a new tab)

    Postmortem

August 2024

  1. Service Disruption - Issues with Customer-Created Filters & Devices In a Stuck State

    Maintenance · Aug 20, 16:25 UTC

    5 d 22 h

    Official (opens in a new tab)

    Resolved

  2. Data lag in AU1 cluster for Syslog and Traffic Insights

    Notice · Aug 14, 12:15 UTC

    Official (opens in a new tab)

    Resolved