AssemblyAI

Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro

Degraded · Nov 2, 21:42 UTC

Real-time STT: 502 errors related to change to temporary tokens

Degraded · Oct 28, 18:11 UTC

Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model

Degraded · Oct 6, 15:44 UTC

Increased Processing Times and Errors on US Endpoint for Universal-3.5 Pro Async model

Partial outage · Oct 6, 14:00 UTC

Rejected Sessions on US Endpoint for Universal-3.6 Pro Realtime Model

Degraded · Oct 6, 10:30 UTC

Increased processing times and errors for Universal-3.5 Pro on the EU async endpoint

Partial outage · Oct 5, 10:21 UTC

Increased turnaround times for Async Universal-3 model

Degraded · Sep 28, 17:27 UTC

Outage on US Async Endpoint

Major outage · Sep 16, 20:22 UTC

Elevated turnaround times for async transcription

Notice · Sep 14, 01:27 UTC

Increased latency for Universal 3.5 Pro Realtime model

Degraded · Aug 25, 14:55 UTC

Async Transcription Service Issues

Degraded · Aug 20, 14:21 UTC

EU endpoint session failures on Universal 3.5 Pro Realtime

Partial outage · Aug 19, 13:17 UTC

Elevated processing times for Universal-3 Pro and Universal-3.5 Pro async transcription

Degraded · Aug 18, 19:34 UTC

Delayed Webhook Delivery on Async EU Endpoint

Degraded · Aug 14, 14:49 UTC

503 Error when using temp tokens with Realtime API

Degraded · Aug 3, 16:08 UTC

Degraded Universal-3.5 Pro streaming in us-east

Notice · Aug 1, 16:57 UTC

Increased processing times for US async transcription

Degraded · Jul 9, 13:53 UTC

Degraded streaming session creation for Universal Streaming English in us-west

Notice · Jul 7, 15:00 UTC

Timeout on transcriptions using speaker labels

Partial outage · Jun 25, 15:37 UTC

Pre-recorded Universal-3-pro and Universal-3-5-pro degradation in the EU

Major outage · Jun 24, 09:13 UTC

Degraded New Account Signup and Account Provisioning

Degraded · May 27, 21:00 UTC

Increased processing times and errors for Async EU endpoint

Degraded · May 19, 11:08 UTC

Billing Balance & Notification Delays

Degraded · May 7, 13:56 UTC

Increased processing times and errors for Universal-2

Degraded · Apr 16, 18:37 UTC

Degraded Async Transcription Performance

Partial outage · Apr 9, 21:33 UTC

Pre-recorded STT requests that include Content Moderation failing

Notice · Apr 6, 21:51 UTC

Increase in error rates for Claude Sonnet 4.6

Degraded · Mar 30, 18:41 UTC

Longer than usual processing times for transcription of pre-recorded audio

Degraded · Mar 6, 19:04 UTC

Billing Issue Affecting Some Universal-3-Pro Users

Degraded · Feb 28, 19:19 UTC

Degraded Speaker Identification and Translation

Degraded · Feb 27, 13:29 UTC

Negative Balance Error

Partial outage · Feb 25, 19:39 UTC

Increase in 429 errors with LLM Gateway requests using Haiku 4.5

Degraded · Feb 9, 19:53 UTC

Async + LLM gateway APIs returning 5xx

Major outage · Jan 29, 17:54 UTC

Higher latency when using the EU endpoint

Degraded · Jan 28, 17:50 UTC

Elevated connection errors when starting new Streaming sessions

Degraded · Jan 5, 16:45 UTC

Expected responses from LLM Gateway using Claude models

Degraded · Nov 24, 22:39 UTC

Delayed processing of transcripts on Slam

Partial outage · Nov 20, 08:21 UTC

Cloudflare outage affecting documentation access and Google Auth flow on dashboard

Partial outage · Nov 18, 14:15 UTC

SSL certificate validation errors connecting to Streaming API

Degraded · Nov 15, 14:30 UTC

Degraded performance for requests using Slam-1

Degraded · Oct 31, 10:38 UTC

Degraded performance for requests using Slam-1

Degraded · Oct 30, 19:36 UTC

Requests failing for Slam-1 model

Partial outage · Oct 22, 17:56 UTC

Account Creation Issues

Degraded · Oct 20, 23:00 UTC

Increased error rates for pre-recorded Speech-to-Text

Degraded · Sep 30, 17:33 UTC

Some Streaming Sessions are Failing to be Established

Degraded · Sep 29, 13:49 UTC

Increased Processing Time for Non-English Language Transcriptions

Degraded · Sep 23, 10:00 UTC

Increase in turnaround times for pre-recorded audio transcription

Notice · Sep 22, 19:34 UTC

Degraded Streaming Performance

Degraded · Sep 16, 10:30 UTC

Slam-1 requests not completing successfully

Partial outage · Aug 5, 16:05 UTC

Delay in New Transcriptions Appearing Under Transcription History on Dashboard

Degraded · Jul 30, 09:05 UTC