Addigy

Operational

All Systems Operational

Official status page (opens in a new tab)

Official status API · last read 3 min ago

Reported uptime
99.97%
From published incidents, 89 of 90 days covered
Published incidents
1
Active in the last 90 days
Days affected
1
Out of the last 90, any severity
Last incident
83 d ago
Started Aug 20, 14:04 UTC

Last 90 days

90 days agoToday
  • Operational
  • Maintenance
  • Degraded
  • Partial outage
  • Major outage
  • No data

CVEs, last two years

0

None matched in NVD.

Disclosed security incidents

0

None on record since January 2024.

Published root-cause analyses

2

Linked to the official write-ups.

Incident timeline

August 2026

  1. Post-Maintenance Login and Data Viewing Issues

    Partial outage · Aug 20, 14:04 UTC

    1 h 49 min

    Official (opens in a new tab)

    Resolved

  2. Addigy Cloud Interface Unavailable

    Notice · Aug 3, 16:08 UTC

    5 min

    Official (opens in a new tab)

    Resolved

  3. Issue affecting Apple Push Notification service (APNs) certificates

    Notice · Aug 3, 16:01 UTC

    53 min

    Official (opens in a new tab)

    Resolved

July 2026

  1. Addigy Identity: "Something went wrong" error affecting some users

    Degraded · Jul 9, 21:09 UTC

    5 d 21 h

    Official (opens in a new tab)

    Resolved

June 2026

  1. Elevated Latency on Addigy Cloud Interface

    Degraded · Jun 22, 14:15 UTC

    3 h 46 min

    Official (opens in a new tab)

    Resolved

  2. Issue with direct agent installer download links on Add Devices page

    Partial outage · Jun 18, 12:53 UTC

    7 min

    Official (opens in a new tab)

    Resolved

March 2026

  1. Addigy Cloud Interface Unavailable

    Major outage · Mar 17, 21:11 UTC

    1 h 55 min

    Official (opens in a new tab)

    Resolved

February 2026

  1. Trouble logging in

    Major outage · Feb 22, 18:41 UTC

    1 h 34 min

    Official (opens in a new tab)

    Resolved

January 2026

  1. Trouble logging in

    Major outage · Jan 30, 14:27 UTC

    2 h 32 min

    Official (opens in a new tab)

    Resolved

September 2025

  1. Issues with Device Filtering and Device Searching

    Partial outage · Sep 30, 17:34 UTC

    45 min

    Official (opens in a new tab)

    Resolved

  2. Trouble logging into Addigy Platform

    Major outage · Sep 9, 18:50 UTC

    49 min

    Official (opens in a new tab)

    Resolved

August 2025

  1. Elevated Latency on Addigy Cloud Interface

    Degraded · Aug 21, 18:14 UTC

    1 h 32 min

    Official (opens in a new tab)

    Resolved

May 2025

  1. ThreatDown Maintenance enabling Web Protection on all Policies (MB-EngineHostApp-NCEP)

    Degraded · May 30, 13:57 UTC

    8 h 38 min

    Official (opens in a new tab)

    Resolved

February 2025

  1. Error when assigning MDM Profiles

    Partial outage · Feb 26, 16:22 UTC

    3 h 51 min

    Official (opens in a new tab)

    Resolved

January 2025

  1. Elevated Latency on Addigy Cloud Interface

    Major outage · Jan 9, 16:26 UTC

    31 min

    Official (opens in a new tab)

    Resolved

October 2024

  1. Addigy Cloud Interface Performance Degradation

    Degraded · Oct 15, 16:07 UTC

    3 h 3 min

    Official (opens in a new tab)

    Resolved

  2. Elevated Latency on Addigy Cloud Interface

    Major outage · Oct 4, 17:10 UTC

    4 h 37 min

    RCA published (opens in a new tab)

    Postmortem

September 2024

  1. Addigy Cloud Interface Unavailable

    Major outage · Sep 26, 15:38 UTC

    2 h 41 min

    Official (opens in a new tab)

    Resolved

  2. Login Issue into Addigy due to an upstream provider

    Major outage · Sep 4, 13:08 UTC

    51 min

    Official (opens in a new tab)

    Resolved

July 2024

  1. Elevated Timeout Errors with Automated Device Enrollment

    Partial outage · Jul 19, 19:11 UTC

    3 d 1 h

    Official (opens in a new tab)

    Resolved

March 2024

  1. Addigy MDM Service Disruption

    Major outage · Mar 11, 15:51 UTC

    3 h 43 min

    Official (opens in a new tab)

    Resolved

October 2023

  1. Users unable to access the Login Page

    Major outage · Oct 30, 20:09 UTC

    5 h 42 min

    Official (opens in a new tab)

    Resolved

  2. Automated Device Enrollment - New device enrollments stuck for some organizations

    Degraded · Oct 25, 18:09 UTC

    7 h 29 min

    Official (opens in a new tab)

    Resolved

September 2023

  1. Release Deployment - Addigy Self Service Upgrade v2.4.27

    Maintenance · Sep 27, 17:44 UTC

    1 d 1 h

    Official (opens in a new tab)

    Resolved

  2. Issue with our upstream provider

    Notice · Sep 14, 17:00 UTC

    1 d 0 h

    Official (opens in a new tab)

    Resolved

August 2023

  1. Issue with Malwarebytes Oneview Integration

    Partial outage · Aug 29, 18:50 UTC

    3 d 2 h

    Official (opens in a new tab)

    Resolved

  2. Addigy WWW Site Service Disruption

    Partial outage · Aug 4, 13:26 UTC

    36 min

    Official (opens in a new tab)

    Resolved

June 2023

  1. Delayed Enrollment Processing

    Degraded · Jun 27, 12:14 UTC

    12 h 7 min

    Official (opens in a new tab)

    Resolved

May 2023

  1. Delayed Enrollment Processing

    Degraded · May 26, 17:41 UTC

    1 h 53 min

    Official (opens in a new tab)

    Resolved

December 2022

  1. Issue Identified with macOS Monterey Updating Devices to macOS Ventura 13.1

    Degraded · Dec 19, 18:24 UTC

    27 d 22 h

    Official (opens in a new tab)

    Resolved

  2. Disable Activation Lock is Failing

    Notice · Dec 8, 17:34 UTC

    6 d 20 h

    Official (opens in a new tab)

    Resolved

October 2022

  1. Issue creating and renewing Push Certificates

    Partial outage · Oct 20, 13:32 UTC

    2 h 10 min

    Official (opens in a new tab)

    Resolved

August 2022

  1. Redirect issue in the Addigy Cloud Interface to app.addigy.com and app-prod.addigy.com

    Partial outage · Aug 12, 13:09 UTC

    39 min

    Official (opens in a new tab)

    Resolved

July 2022

  1. Addigy LiveDesktop Service unable to establish session

    Major outage · Jul 29, 16:02 UTC

    57 min

    Official (opens in a new tab)

    Resolved

  2. Addigy LiveTerminal Sessions not establishing

    Major outage · Jul 18, 15:57 UTC

    1 h 21 min

    Official (opens in a new tab)

    Resolved

June 2022

  1. Addigy Cloud Services Unavailble

    Major outage · Jun 21, 06:39 UTC

    6 h 33 min

    Official (opens in a new tab)

    Resolved

March 2022

  1. User-defined Table Views not appearing in User Interface

    Notice · Mar 22, 14:57 UTC

    20 h 47 min

    Official (opens in a new tab)

    Resolved

February 2022

  1. Performance issue with Upstream Vendor (Cloudflare)

    Degraded · Feb 15, 20:19 UTC

    3 h 28 min

    Official (opens in a new tab)

    Resolved

  2. ConnectWise Control Outage

    Notice · Feb 9, 20:51 UTC

    Official (opens in a new tab)

    Resolved

December 2021

  1. Investigating Performance Issues in Interface

    Partial outage · Dec 16, 20:17 UTC

    2 h 11 min

    Official (opens in a new tab)

    Resolved

November 2021

  1. AWS Error Rates - May Affect Performance

    Notice · Nov 24, 20:20 UTC

    1 h 18 min

    Official (opens in a new tab)

    Resolved

  2. Live Desktop v1 Unavailable

    Major outage · Nov 16, 17:49 UTC

    1 h 21 min

    RCA published (opens in a new tab)

    Postmortem

October 2021

  1. Addigy LiveDesktop Service

    Notice · Oct 25, 17:03 UTC

    Official (opens in a new tab)

    Resolved

September 2021

  1. Addigy Cloud Interface Unavailable

    Major outage · Sep 13, 19:07 UTC

    1 h 48 min

    Official (opens in a new tab)

    Resolved

  2. ConnectWise Control Service Problems

    Degraded · Sep 1, 13:16 UTC

    52 min

    Official (opens in a new tab)

    Resolved

July 2021

  1. Akamai DNS Issues - Currently No Addigy Impact

    Notice · Jul 22, 16:32 UTC

    47 min

    Official (opens in a new tab)

    Resolved

  2. Addigy LiveTerminal & LiveDesktop Service Unavailable

    Major outage · Jul 22, 11:03 UTC

    1 h 19 min

    Official (opens in a new tab)

    Resolved

  3. Addigy Cloud Interface Unavailable

    Major outage · Jul 13, 13:53 UTC

    17 min

    Official (opens in a new tab)

    Resolved

  4. Issue with our upstream provider

    Partial outage · Jul 12, 13:19 UTC

    3 h 5 min

    Official (opens in a new tab)

    Resolved

  5. Addigy Cloud Interface Unavailable

    Major outage · Jul 7, 18:34 UTC

    18 min

    Official (opens in a new tab)

    Resolved