Outages and root causes.

Two years of public outages, and what each company said caused them. Every entry links to the company's own write-up; nothing here is our speculation.

Status pages re-read 2 min ago

Incidents listed

By month, last two years · Canva

Peak 6 · May 2026

Incidents listed: 36; Last two years
Official write-ups: 0; Linked from the incident
Major outages: 8; As graded by each company
Services: 1; With at least one entry

Notable outages, summarised

Read from each company's published analysis and summarised in our own words. Follow the link for the full account.

Canva
Nov 12, 2024
canva.com unavailable
Canva's website was unavailable to users for about 52 minutes after its API gateway cluster collapsed.
Root cause, as stated by Canva
Canva says a network problem at its CDN provider stalled one file of a new editor release, so hundreds of thousands of waiting clients loaded it at once and hit the API gateway with about three times peak load. The gateway, already slowed by a regression in a telemetry library, ran out of memory faster than autoscaling could replace it.
Read the official analysis (opens in a new tab)Report an error (opens a correction request in a new tab)

From the status pages

With a published RCA Partial and major outages Both

Canva · Some users may have issues using Canva
Partial outage · Oct 8, 2026 · 38 min
Incident report (opens in a new tab)
Canva · Some users may have issues with payments in Canva
Partial outage · Jul 31, 2026 · 1 h 4 min
Incident report (opens in a new tab)
Canva · Some users may have issues using Canva
Partial outage · Jul 13, 2026 · 20 min
Incident report (opens in a new tab)
Canva · Some users may have issues downloading video designs
Partial outage · Jul 12, 2026 · 8 h 51 min
Incident report (opens in a new tab)
Canva · Users may experience errors uploading media
Partial outage · Jul 2, 2026 · 1 h 50 min
Incident report (opens in a new tab)
Canva · Some users may experience errors while accessing Canva Design Agent
Partial outage · Jun 22, 2026 · 3 h 13 min
Incident report (opens in a new tab)
Canva · Some users may have issues accessing Canva
Partial outage · Jun 17, 2026 · 1 h 2 min
Incident report (opens in a new tab)
Canva · Some users may have issues accessing Canva
Partial outage · Jun 15, 2026 · 43 min
Incident report (opens in a new tab)
Canva · Some users may experience errors exporting video
Partial outage · Jun 15, 2026 · 22 min
Incident report (opens in a new tab)
Canva · Some users may have issues accessing designs on Canva
Partial outage · Jun 9, 2026 · 39 min
Incident report (opens in a new tab)
Canva · Some users may have issues accessing Canva
Partial outage · May 29, 2026 · 26 min
Incident report (opens in a new tab)
Canva · Some users might experience intermittent errors in Canva
Partial outage · May 22, 2026 · 1 h 7 min
Incident report (opens in a new tab)
Canva · Some users may have issues accessing Canva
Partial outage · May 8, 2026 · 22 h 0 min
Incident report (opens in a new tab)
Canva · Some users might experience errors when trying to access designs
Partial outage · May 7, 2026 · 1 h 9 min
Incident report (opens in a new tab)
Canva · Some users might experience errors when trying to access designs
Partial outage · May 7, 2026 · 39 min
Incident report (opens in a new tab)
Canva · Users in some countries may experience issues trying to access Canva
Partial outage · May 7, 2026 · 56 min
Incident report (opens in a new tab)
Canva · Some users may have issues accessing Canva
Partial outage · Apr 29, 2026 · 25 min
Incident report (opens in a new tab)
Canva · Users should be able to access Canva, we are monitoring the fix.
Major outage · Apr 29, 2026 · 41 min
Incident report (opens in a new tab)
Canva · Some users may have issues accessing Canva
Partial outage · Apr 28, 2026 · 1 h 11 min
Incident report (opens in a new tab)
Canva · Users may experience issues opening new and existing designs
Major outage · Apr 13, 2026 · 5 h 28 min
Incident report (opens in a new tab)
Canva · Some users are experiencing issues with AI image and video generation.
Partial outage · Apr 8, 2026 · 1 d 0 h
Incident report (opens in a new tab)
Canva · Some users may encounter issues loading Canva.
Major outage · Mar 22, 2026 · 1 h 12 min
Incident report (opens in a new tab)
Canva · Media uploads failing for some users
Partial outage · Mar 12, 2026 · 20 min
Incident report (opens in a new tab)
Canva · Users may experience a 503 error message when accessing canva.com.
Major outage · Mar 11, 2026 · 37 min
Incident report (opens in a new tab)
Canva · Download issues for designs with uploaded images
Partial outage · Jan 28, 2026 · 2 h 3 min
Incident report (opens in a new tab)
Canva · Canva apps appears to be in black/grey background
Partial outage · Jan 28, 2026 · 3 h 26 min
Incident report (opens in a new tab)
Canva · Users may experience issues with Logging in/Signing up.
Partial outage · Jan 7, 2026 · 3 h 40 min
Incident report (opens in a new tab)
Canva · Some users may experience an error upon accessing their Canva designs.
Major outage · Dec 17, 2025 · 3 h 24 min
Incident report (opens in a new tab)
Canva · Canva is down due to Cloudflare outage
Major outage · Dec 5, 2025 · 34 min
Incident report (opens in a new tab)
Canva · Users may experience issues with Canva Al features
Partial outage · Nov 27, 2025 · 52 min
Incident report (opens in a new tab)
Canva · Connect API
Partial outage · Nov 22, 2025 · 31 min
Incident report (opens in a new tab)
Canva · Users are experiencing issues loading Canva
Partial outage · Nov 18, 2025 · 2 h 52 min
Incident report (opens in a new tab)
Canva · Some users are unable to add credit cards as a payment method
Partial outage · Oct 28, 2025 · 57 min
Incident report (opens in a new tab)
Canva · Users are encountering issues with accessing or using Canva.
Major outage · Oct 20, 2025 · 13 h 34 min
Incident report (opens in a new tab)
Canva · Some users might not be able to access Canva
Major outage · Oct 14, 2025 · 47 min
Incident report (opens in a new tab)
Canva · Some users may encounter an error or slowness when uploading files to Canva
Partial outage · Oct 7, 2025 · 37 min
Incident report (opens in a new tab)

Who publishes root causes

Write-ups posted on status pages, last two years

Public information only

Everything on this page was already published by the companies themselves or by public bodies. statuswall gathers it in one place, links every item to its original, and adds nothing from private or leaked sources.

Sources

Official status pages: incident titles, severity, times and the link to each published root-cause analysis, exactly as each company posted them
Company engineering blogs and incident reports: the basis for the notable-outage summaries, each linked from its card

How fresh it is

Incidents and RCA links: re-read from every status page about once an hour; last run 2 min ago
Notable-outage summaries: written by hand and last checked against their sources on Nov 10, 2026

Titles, severity and times are as published on each company's status page. "Published RCA" means the company posted a postmortem on that incident's official page; we link to it and do not reproduce it. Many companies publish root causes on a blog instead, or not at all, so the absence of a link is not evidence that no analysis exists. Severity grading differs between companies and is not comparable across them. This is not a complete record of every outage.