Vendor reports: operationalResolved · vendor status “resolved”Official status API

Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)

Reported by Deepgram · AI & ML · source last read 3 min ago

Official source (opens in a new tab)
Vendor start
Apr 10, 2026, 17:27 UTC
Vendor's clock
Resolved
Apr 13, 2026, 19:47 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
3 d 2 h
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Deepgram reports operational: "Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)".[E1, E2]
  • The vendor marked it resolved at 2026-04-13 19:47 UTC.[E3, E7]

Affected products and regions

  • Components: Batch API, TTS API, Voice Agent API, Voice Agent API: Downstream Providers.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-04-13 19:47 UTC · summary s1, evidence 9d2bb45841f4d3e7

Evidence (7)
  1. E1Deepgram reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-04-10 17:27 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Batch API, TTS API, Voice Agent API, Voice Agent API: Downstream Providers. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-04-13 19:47 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Batch API, TTS API, Voice Agent API, Voice Agent API: Downstream Providers

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Deepgram is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Apr 10, 2026, 17:27 UTCVendor-reported startVendor time
  2. Apr 13, 2026, 19:47 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.