Vendor reports: operationalResolved · vendor status “resolved”Official status API

2026-07-24 - AMER - Issue with Firebox Management and DNS Services

Reported by WatchGuard · Identity & Security · source last read just now

Official source (opens in a new tab)
Vendor start
Jul 24, 2026, 13:58 UTC
Vendor's clock
Resolved
Jul 24, 2026, 15:01 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
1 h 2 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • WatchGuard reports operational: "2026-07-24 - AMER - Issue with Firebox Management and DNS Services".[E1, E2]
  • The vendor marked it resolved at 2026-07-24 15:01 UTC.[E3, E7]

Affected products and regions

  • Components: Firebox Configuration:::AMER, Firebox Live Status:::AMER, WatchGuard Cloud DNS Resolvers:::AMER.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-07-24 15:01 UTC · summary s1, evidence 9442f1aeda3f6bf7

Evidence (7)
  1. E1WatchGuard reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "2026-07-24 - AMER - Issue with Firebox Management and DNS Services". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-07-24 13:58 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Firebox Configuration:::AMER, Firebox Live Status:::AMER, WatchGuard Cloud DNS Resolvers:::AMER. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-07-24 15:01 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Firebox Configuration:::AMER, Firebox Live Status:::AMER, WatchGuard Cloud DNS Resolvers:::AMER

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

WatchGuard is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jul 24, 2026, 13:58 UTCVendor-reported startVendor time
  2. Jul 24, 2026, 15:01 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

WatchGuard: 2026-07-24 - AMER - Issue with Firebox Management and DNS Services — statuswall