Vendor reports: major outageResolved · vendor status “resolved”Official status API
Login service outage
Reported by Factorial · HR, Finance & Ops · source last read 4 min ago
- Vendor start
- Feb 12, 2026, 13:39 UTC
- Vendor's clock
- Resolved
- Feb 12, 2026, 15:13 UTC
- Vendor's clock
- First seen by Statuswall
- Before tracking began
- Statuswall's clock
- Duration
- 1 h 35 min
- From vendor start and resolution
Summary
Built from the facts below, no AI
Potential impact, not a confirmed outage of your systems.
What the vendor confirmed
Affected products and regions
- Components: API & backend, Authentication system, Factorial website.[E6]
What is unknown
- Which regions are affected: the vendor did not say.[E5]
- Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.
Last update in these facts: 2026-02-12 15:13 UTC · summary s1, evidence fab8f2fa51b42baa
Evidence (7)
- E1Factorial reports major outage. (vendor) source (opens in a new tab)
- E2Vendor title: "Login service outage". (vendor) source (opens in a new tab)
- E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
- E4Vendor-reported start: 2026-02-12 13:39 UTC. (vendor) source (opens in a new tab)
- E5The vendor did not state which regions are affected. (Statuswall)
- E6Components the vendor attached: API & backend, Authentication system, Factorial website. (vendor) source (opens in a new tab)
- E7Vendor-reported resolution: 2026-02-12 15:13 UTC. (vendor) source (opens in a new tab)
Affected scope
Not stated by the vendor
Components: API & backend, Authentication system, Factorial website
No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.
Potential relevance
Factorial is not in your stack. Follow it to see whether reports like this fall inside the regions you use.
Timeline
Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.
- Feb 12, 2026, 13:39 UTCVendor-reported startVendor time
- Feb 12, 2026, 15:13 UTCVendor-reported resolutionVendor time
No changes observed yet. Statuswall began recording changes on incidents in November 2026.