Vendor reports: degradedResolved · vendor status “resolved”Official status API

Contentstack - AWS NA and AWS EU - Unable to access stack via SSO

Reported by Contentstack · Hosting, CDN & Edge · source last read just now

Official source (opens in a new tab)
Vendor start
Oct 25, 2024, 08:49 UTC
Vendor's clock
Resolved
Oct 25, 2024, 09:39 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
50 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Contentstack reports degraded: "Contentstack - AWS NA and AWS EU - Unable to access stack via SSO".[E1, E2]
  • The vendor marked it resolved at 2024-10-25 09:39 UTC.[E3, E7]

Affected products and regions

  • Components: Web Application, Web Application, Content Management API, Content Management API.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2024-10-25 09:39 UTC · summary s1, evidence d1d8f1995a27d4d1

Evidence (7)
  1. E1Contentstack reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Contentstack - AWS NA and AWS EU - Unable to access stack via SSO". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2024-10-25 08:49 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Web Application, Web Application, Content Management API, Content Management API. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2024-10-25 09:39 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Web Application, Web Application, Content Management API, Content Management API

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Contentstack is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Oct 25, 2024, 08:49 UTCVendor-reported startVendor time
  2. Oct 25, 2024, 09:39 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.

Contentstack: Contentstack - AWS NA and AWS EU - Unable to access stack via SSO — statuswall