Vendor reports: operationalResolved · vendor status “resolved”Official status API

Some syncs failing with "T.cast: Expected type T::Struct, got type TrueClass"

Reported by Census · Data & Analytics · source last read just now

Official source (opens in a new tab)
Vendor start
Apr 21, 2025, 19:33 UTC
Vendor's clock
Resolved
Apr 21, 2025, 19:33 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
Not available
Needs both vendor times

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Census reports operational: "Some syncs failing with "T.cast: Expected type T::Struct, got type TrueClass"".[E1, E2]
  • The vendor marked it resolved at 2025-04-21 19:33 UTC.[E3, E7]

Affected products and regions

  • Components: Sync Engine.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-04-21 19:33 UTC · summary s1, evidence cf0b07e40ad19d46

Evidence (7)
  1. E1Census reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Some syncs failing with "T.cast: Expected type T::Struct, got type TrueClass"". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-04-21 19:33 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Sync Engine. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-04-21 19:33 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Sync Engine

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Census is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Apr 21, 2025, 19:33 UTCVendor-reported startVendor time
  2. Apr 21, 2025, 19:33 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.