Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Thryv Leads Reporting - Cannot Access Report

Reported by Keap · CRM, Marketing & Sales · source last read just now

Official source (opens in a new tab)
Vendor start
Dec 24, 2024, 17:34 UTC
Vendor's clock
Resolved
Jan 2, 2025, 20:10 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
9 d 2 h
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Keap reports partial outage: "Thryv Leads Reporting - Cannot Access Report".[E1, E2]
  • The vendor marked it resolved at 2025-01-02 20:10 UTC.[E3, E7]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Which components are affected: the vendor did not say.[E6]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-01-02 20:10 UTC · summary s1, evidence 7572cfd40d0e0dcd

Evidence (7)
  1. E1Keap reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Thryv Leads Reporting - Cannot Access Report". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2024-12-24 17:34 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6The vendor attached no components. (Statuswall)
  7. E7Vendor-reported resolution: 2025-01-02 20:10 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: not stated by the vendor

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Keap is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Dec 24, 2024, 17:34 UTCVendor-reported startVendor time
  2. Jan 2, 2025, 20:10 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.