Vendor reports: partial outageResolved · vendor status “resolved”Official status API
Accelerate elevated 500 responses
Reported by Prisma Data Platform · Databases · source last read just now
- Vendor start
- Feb 12, 2025, 14:19 UTC
- Vendor's clock
- Resolved
- Feb 12, 2025, 17:26 UTC
- Vendor's clock
- First seen by Statuswall
- Before tracking began
- Statuswall's clock
- Duration
- 3 h 6 min
- From vendor start and resolution
Summary
Built from the facts below, no AI
Potential impact, not a confirmed outage of your systems.
What the vendor confirmed
Affected products and regions
- Components: Prisma Studio, Prisma Accelerate.[E6]
What is unknown
- Which regions are affected: the vendor did not say.[E5]
- Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.
Last update in these facts: 2025-02-12 17:26 UTC · summary s1, evidence 15692d1984dbfe40
Evidence (7)
- E1Prisma Data Platform reports partial outage. (vendor) source (opens in a new tab)
- E2Vendor title: "Accelerate elevated 500 responses". (vendor) source (opens in a new tab)
- E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
- E4Vendor-reported start: 2025-02-12 14:19 UTC. (vendor) source (opens in a new tab)
- E5The vendor did not state which regions are affected. (Statuswall)
- E6Components the vendor attached: Prisma Studio, Prisma Accelerate. (vendor) source (opens in a new tab)
- E7Vendor-reported resolution: 2025-02-12 17:26 UTC. (vendor) source (opens in a new tab)
Affected scope
Not stated by the vendor
Components: Prisma Studio, Prisma Accelerate
No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.
Potential relevance
Prisma Data Platform is not in your stack. Follow it to see whether reports like this fall inside the regions you use.
Timeline
Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.
- Feb 12, 2025, 14:19 UTCVendor-reported startVendor time
- Feb 12, 2025, 17:26 UTCVendor-reported resolutionVendor time
No changes observed yet. Statuswall began recording changes on incidents in November 2026.