Vendor reports: degradedResolved · vendor status “resolved”Official status API

Elevated percentage of API calls failing

Reported by SparkPost · Communication & Messaging · source last read 4 min ago

Official source (opens in a new tab)
Vendor start
May 13, 2025, 05:22 UTC
Vendor's clock
Resolved
May 13, 2025, 11:29 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
6 h 7 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • SparkPost reports degraded: "Elevated percentage of API calls failing".[E1, E2]
  • The vendor marked it resolved at 2025-05-13 11:29 UTC.[E3, E7]

Affected products and regions

  • Components: Metrics API - USA, Transmissions API - USA, Events API - USA, SMTP API - USA, Sending Domains API - USA, Suppression List API - USA, Blocklist API - USA, Alerts API - USA, Metrics API - EUROPE, Events API - EUROPE, Sending Domains API - EUROPE, SMTP API - EUROPE, Transmissions API - EUROPE, Suppression List API - EUROPE, Blocklist API - EUROPE, Alerts API - EUROPE.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-05-13 11:29 UTC · summary s1, evidence 9e19fbd5aa3dc9a7

Evidence (7)
  1. E1SparkPost reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Elevated percentage of API calls failing". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-05-13 05:22 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Metrics API - USA, Transmissions API - USA, Events API - USA, SMTP API - USA, Sending Domains API - USA, Suppression List API - USA, Blocklist API - USA, Alerts API - USA, Metrics API - EUROPE, Events API - EUROPE, Sending Domains API - EUROPE, SMTP API - EUROPE, Transmissions API - EUROPE, Suppression List API - EUROPE, Blocklist API - EUROPE, Alerts API - EUROPE. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-05-13 11:29 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Metrics API - USA, Transmissions API - USA, Events API - USA, SMTP API - USA, Sending Domains API - USA, Suppression List API - USA, Blocklist API - USA, Alerts API - USA, Metrics API - EUROPE, Events API - EUROPE, Sending Domains API - EUROPE, SMTP API - EUROPE, Transmissions API - EUROPE, Suppression List API - EUROPE, Blocklist API - EUROPE, Alerts API - EUROPE

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

SparkPost is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. May 13, 2025, 05:22 UTCVendor-reported startVendor time
  2. May 13, 2025, 11:29 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.