Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Incident with lucid.app

Reported by Lucid · Productivity & Collaboration · source last read 4 min ago

Official source (opens in a new tab)
Vendor start
Sep 28, 2022, 14:00 UTC
Vendor's clock
Resolved
Sep 28, 2022, 16:10 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
2 h 10 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Lucid reports partial outage: "Incident with lucid.app".[E1, E2]
  • The vendor marked it resolved at 2022-09-28 16:10 UTC.[E3, E7]

Affected products and regions

  • Components: Document List (US), Lucidchart Homepage, Document Editor (US), User Login (US), User Settings Page (US).[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence 16dbea0848386172

Evidence (8)
  1. E1Lucid reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Incident with lucid.app". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2022-09-28 14:00 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Document List (US), Lucidchart Homepage, Document Editor (US), User Login (US), User Settings Page (US). (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2022-09-28 16:10 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: Document List (US), Lucidchart Homepage, Document Editor (US), User Login (US), User Settings Page (US)

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Lucid is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Sep 28, 2022, 14:00 UTCVendor-reported startVendor time
  2. Sep 28, 2022, 16:10 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall