Vendor reports: partial outageResolved · vendor status “postmortem”Official status API

Underline infrastructure issue impacting live services

Reported by Commerce Layer · E-commerce · source last read just now

Official source (opens in a new tab)
Vendor start
Jan 17, 2023, 16:02 UTC
Vendor's clock
Resolved
Jan 17, 2023, 16:45 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
43 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Commerce Layer reports partial outage: "Underline infrastructure issue impacting live services".[E1, E2]
  • The vendor marked it resolved at 2023-01-17 16:45 UTC.[E3, E7]

Affected products and regions

  • Components: Commerce API, Dashboard.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence f24f8a85a659baff

Evidence (8)
  1. E1Commerce Layer reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Underline infrastructure issue impacting live services". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "postmortem". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2023-01-17 16:02 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Commerce API, Dashboard. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2023-01-17 16:45 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: Commerce API, Dashboard

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Commerce Layer is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jan 17, 2023, 16:02 UTCVendor-reported startVendor time
  2. Jan 17, 2023, 16:45 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: postmortem)Seen by Statuswall