Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Active Issue Alert – Blackbaud Education Management Solutions, Blackbaud eTapestry® - #000698846

Reported by Blackbaud · CRM, Marketing & Sales · source last read 2 min ago

Official source (opens in a new tab)
Vendor start
Oct 21, 2026, 17:13 UTC
Vendor's clock
Resolved
Oct 22, 2026, 14:23 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
21 h 10 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Blackbaud reports partial outage: "Active Issue Alert – Blackbaud Education Management Solutions, Blackbaud eTapestry® - #000698846".[E1, E2]
  • The vendor marked it resolved at 2026-10-22 14:23 UTC.[E3, E7]

Affected products and regions

  • Components: Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality, School API, Blackbaud eTapestry®, Blackbaud Billing Management™.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-10-22 14:23 UTC · summary s1, evidence bf02d495f820cb5b

Evidence (7)
  1. E1Blackbaud reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Active Issue Alert – Blackbaud Education Management Solutions, Blackbaud eTapestry® - #000698846". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-10-21 17:13 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality, School API, Blackbaud eTapestry®, Blackbaud Billing Management™. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-10-22 14:23 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality, School API, Blackbaud eTapestry®, Blackbaud Billing Management™

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Blackbaud is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Oct 21, 2026, 17:13 UTCVendor-reported startVendor time
  2. Oct 22, 2026, 14:23 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.