Vendor reports: operationalResolved · vendor status “resolved”Official status API

Issue with sending mail for account invites and password reset

Reported by Loggly · Observability & Incident · source last read 3 min ago

Official source (opens in a new tab)
Vendor start
Apr 10, 2023, 15:02 UTC
Vendor's clock
Resolved
Apr 10, 2023, 14:00 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
Not available
Needs both vendor times

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Loggly reports operational: "Issue with sending mail for account invites and password reset".[E1, E2]
  • The vendor marked it resolved at 2023-04-10 14:00 UTC.[E3, E7]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Which components are affected: the vendor did not say.[E6]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence 51dbd9df01c077e1

Evidence (8)
  1. E1Loggly reports operational. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Issue with sending mail for account invites and password reset". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2023-04-10 15:02 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6The vendor attached no components. (Statuswall)
  7. E7Vendor-reported resolution: 2023-04-10 14:00 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: not stated by the vendor

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Loggly is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Apr 10, 2023, 14:00 UTCVendor-reported resolutionVendor time
  2. Apr 10, 2023, 15:02 UTCVendor-reported startVendor time
  3. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall