Vendor reports: partial outageResolved · vendor status “postmortem”Official status API

Error on login

Reported by SignNow · Productivity & Collaboration · source last read 2 min ago

Official source (opens in a new tab)
Vendor start
Aug 23, 2023, 15:33 UTC
Vendor's clock
Resolved
Aug 23, 2023, 19:04 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 03:40 UTC
Statuswall's clock
Duration
3 h 31 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • SignNow reports partial outage: "Error on login".[E1, E2]
  • The vendor marked it resolved at 2023-08-23 19:04 UTC.[E3, E7]

Affected products and regions

  • Components: Web, Mobile apps, API.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 03:40 UTC · summary s1, evidence 2bcd7a08d9f3ba2d

Evidence (8)
  1. E1SignNow reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Error on login". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "postmortem". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2023-08-23 15:33 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Web, Mobile apps, API. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2023-08-23 19:04 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 03:40 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: Web, Mobile apps, API

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

SignNow is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Aug 23, 2023, 15:33 UTCVendor-reported startVendor time
  2. Aug 23, 2023, 19:04 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 03:40 UTCFirst seen by Statuswall (vendor status: postmortem)Seen by Statuswall