Vendor reports: partial outageResolved · vendor status “resolved”Official status API

Canada Instance is currently inaccessible at this time

Reported by ThreatLocker · Identity & Security · source last read just now

Official source (opens in a new tab)
Vendor start
Aug 31, 2026, 20:10 UTC
Vendor's clock
Resolved
Aug 31, 2026, 21:07 UTC
Vendor's clock
First seen by Statuswall
Nov 11, 2026, 02:12 UTC
Statuswall's clock
Duration
57 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • ThreatLocker reports partial outage: "Canada Instance is currently inaccessible at this time".[E1, E2]
  • The vendor marked it resolved at 2026-08-31 21:07 UTC.[E3, E7]

Affected products and regions

  • Components: Portal [Instance CA1].[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2026-11-11 02:12 UTC · summary s1, evidence cecbc697e9b0689a

Evidence (8)
  1. E1ThreatLocker reports partial outage. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Canada Instance is currently inaccessible at this time". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2026-08-31 20:10 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Portal [Instance CA1]. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2026-08-31 21:07 UTC. (vendor) source (opens in a new tab)
  8. E8First seen by Statuswall: 2026-11-11 02:12 UTC. (Statuswall)

Affected scope

Not stated by the vendor

Components: Portal [Instance CA1]

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

ThreatLocker is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Aug 31, 2026, 20:10 UTCVendor-reported startVendor time
  2. Aug 31, 2026, 21:07 UTCVendor-reported resolutionVendor time
  3. Nov 11, 2026, 02:12 UTCFirst seen by Statuswall (vendor status: resolved)Seen by Statuswall