Vendor reports: degradedResolved · vendor status “resolved”Official status API

Site is down

Reported by Expensify · HR, Finance & Ops · source last read 2 min ago

Official source (opens in a new tab)
Vendor start
Jul 7, 2025, 14:00 UTC
Vendor's clock
Resolved
Jul 7, 2025, 14:31 UTC
Vendor's clock
First seen by Statuswall
Before tracking began
Statuswall's clock
Duration
32 min
From vendor start and resolution

Summary

Built from the facts below, no AI

Potential impact, not a confirmed outage of your systems.

What the vendor confirmed

  • Expensify reports degraded: "Site is down".[E1, E2]
  • The vendor marked it resolved at 2025-07-07 14:31 UTC.[E3, E7]

Affected products and regions

  • Components: Expensify Website And Mobile App, SmartScan, Integration APIs, Support Message Deliverability, Expensify Chat and Messaging.[E6]

What is unknown

  • Which regions are affected: the vendor did not say.[E5]
  • Whether your own systems are affected: a vendor report cannot tell you; check your monitoring.

Last update in these facts: 2025-07-07 14:31 UTC · summary s1, evidence 6a57cb166c96f116

Evidence (7)
  1. E1Expensify reports degraded. (vendor) source (opens in a new tab)
  2. E2Vendor title: "Site is down". (vendor) source (opens in a new tab)
  3. E3Vendor status word: "resolved". (vendor) source (opens in a new tab)
  4. E4Vendor-reported start: 2025-07-07 14:00 UTC. (vendor) source (opens in a new tab)
  5. E5The vendor did not state which regions are affected. (Statuswall)
  6. E6Components the vendor attached: Expensify Website And Mobile App, SmartScan, Integration APIs, Support Message Deliverability, Expensify Chat and Messaging. (vendor) source (opens in a new tab)
  7. E7Vendor-reported resolution: 2025-07-07 14:31 UTC. (vendor) source (opens in a new tab)

Affected scope

Not stated by the vendor

Components: Expensify Website And Mobile App, SmartScan, Integration APIs, Support Message Deliverability, Expensify Chat and Messaging

No region Statuswall recognises is stated for this incident (place names and provider-specific codes are not converted). It is not assumed to be global.

Potential relevance

Expensify is not in your stack. Follow it to see whether reports like this fall inside the regions you use.

Timeline

Vendor times come from the vendor. “Seen by Statuswall” times are when Statuswall noticed a change, which can lag the vendor by a few minutes. Statuswall does not store the vendor's update text; read it on the official page.

  1. Jul 7, 2025, 14:00 UTCVendor-reported startVendor time
  2. Jul 7, 2025, 14:31 UTCVendor-reported resolutionVendor time

No changes observed yet. Statuswall began recording changes on incidents in November 2026.